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Program Implementation Manager Jobs in Boise, ID

Syringa Networks

Customer Program Manager

Boise, ID · On-site

The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer implementations, strategic initiatives, and multi-site deployments from project initiation through ...

Scentsy

Program Specialist - Implementation

Meridian, ID · On-site

Scentsy is looking for a Program Specialist - Implementation to support the planning, coordination ... Working closely with the Senior Program Manager, this role ensures that programs move forward with ...

Socket.dev

Program Specialist - Implementation

Meridian, ID · On-site

$65 - $90/hr

Description Scentsy is looking for a Program Specialist - Implementation to support the planning ... Working closely with the Senior Program Manager, this role ensures that programs move forward with ...

New

Plexus Corp.

Program Manager

Nampa, ID · On-site

$89K - $133K/yr

The Program Manager leads the tactical interface between the customer and various Plexus functional ... implement solutions. * Proactively leverage knowledge of financial metrics to identify risks and ...

Plexus Corp.

Program Manager

Nampa, ID · On-site

$89K - $133K/yr

The Program Manager leads the tactical interface between the customer and various Plexus functional ... implement solutions. Proactively leverage knowledge of financial metrics to identify risks and ...

Darigold, Inc.

EHS Manager

Caldwell, ID · On-site

$85 - $125/hr

The EHS Manager is responsible for developing, implementing, and maintaining programs that protect employees, reduce workplace risk, and ensure compliance with applicable Federal, State, and local ...

Darigold

EHS Manager

Caldwell, ID · On-site

$74K - $101K/yr

The EHS Manager is responsible for developing, implementing, and maintaining programs that protect employees, reduce workplace risk, and ensure compliance with applicable Federal, State, and local ...

Clearwater Analytics

Sr. Program Manager

Boise, ID · On-site

$110K - $110K/yr

Job Summary: The Program Manager is responsible for identifying and finalizes project ... Develops detailed implementation plans including internal, client and third-party resourcing.

Clearwater Analytics

Sr. Program Manager

Boise, ID · On-site

$110K - $110K/yr

Job Summary: The Program Manager is responsible for identifying and finalizes project ... Develops detailed implementation plans including internal, client and third-party resourcing.

Clearwater Analytics

Sr. Program Manager

Boise, ID · On-site

$110K - $110K/yr

Job Summary: The Program Manager is responsible for identifying and finalizes project ... Develops detailed implementation plans including internal, client and third-party resourcing.

Clearwater Analytics

Sr. Program Manager

Boise, ID · On-site

$110K - $110K/yr

Job Summary: The Program Manager is responsible for identifying and finalizes project ... Develops detailed implementation plans including internal, client and third-party resourcing.

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All JobsProgram Implementation JobsProgram Implementation Manager JobsProgram Implementation Manager Jobs in Boise, ID

Program Implementation Manager information

See Boise, ID salary details

$37.1K

$98.5K

$159.9K

How much do program implementation manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for program implementation manager in Boise, ID is $98,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $115,200.00 per year, depending on experience, location, and employer.

What does a program implementation manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program implementation manager?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.

What are some typical challenges faced by program implementation managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are popular job titles related to Program Implementation Manager jobs in Boise, ID?

For Program Implementation Manager jobs in Boise, ID, the most frequently searched job titles are:

What job categories do people searching Program Implementation Manager jobs in Boise, ID look for?

The top searched job categories for Program Implementation Manager jobs in Boise, ID are:

What cities near Boise, ID are hiring for Program Implementation Manager jobs?

Cities near Boise, ID with the most Program Implementation Manager job openings:

Program Implementation Manager jobs near you

Customer Program Manager

Syringa Networks

Boise, ID • On-site

Full-time

Posted 24 days ago

Job description

The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer implementations, strategic initiatives, and multi-site deployments from project initiation through successful service activation.
This role serves as the customer advocate during implementation, ensuring alignment between customers, Sales, Operations, Engineering, Customer Success, and external vendors.
The CPM owns large-scale programs that may involve multiple locations, phased deployments, construction dependencies, carrier coordination, and executive stakeholder management. In addition to managing strategic customer initiatives, the CPM provides leadership and mentorship to Customer Delivery Managers by promoting project management best practices, risk management, and delivery excellence.
The Customer Program Manager plays a critical role in ensuring Syringa delivers exceptional customer experiences while successfully executing high-value, business-critical projects.
Core Responsibilities
Strategic Program Management
  • Lead Syringa's largest and most complex customer implementations.
  • Manage multi-site, multi-phase, and high-visibility customer projects.
  • Develop project plans, timelines, milestones, and communication strategies.
  • Identify project dependencies and coordinate resources across departments.
  • Drive accountability among internal teams and external partners.
  • Ensure customer expectations are aligned with operational realities.

Customer Engagement
  • Serve as the primary point of contact for customer implementation projects.
  • Lead kickoff meetings and project reviews.
  • Establish communication cadence with project stakeholders.
  • Provide proactive updates on milestones, risks, and project status.
  • Build confidence and trust throughout the implementation lifecycle.
  • Coordinate efforts between:
  • Sales
  • Customer Delivery
  • Operations
  • Engineering
  • Customer Success
  • Vendors and Carrier Partners
  • Facilitate alignment meetings and decision-making discussions.
  • Ensure commitments made to customers are achievable and supported internally.
  • Promote accountability across project stakeholders.

Project Governance & Risk Management
  • Maintain project plans, risk registers, and status reporting.
  • Identify risks, roadblocks, and resource conflicts early.
  • Escalate issues appropriately and drive resolution.
  • Ensure all stakeholders remain informed and aligned.
  • Monitor project health and recommend corrective actions when necessary.

Delivery Excellence & Process Improvement
  • Establish and improve project management standards, tools, and reporting.
  • Develop implementation playbooks and best practices.
  • Analyze recurring delivery challenges and recommend improvements.
  • Contribute to CX operational maturity and scalability initiatives.
  • Assist in defining program management methodology across the organization.

Mentorship & Development
  • Serve as a resource and mentor for Customer Delivery Managers.
  • Support development of project management skills within the CX team.
  • Share lessons learned and implementation best practices.
  • Assist with onboarding and training of new delivery personnel.

Requirements
Required Qualifications:
  • 5+ years of project, program, implementation, or service delivery management experience.
  • Experience managing complex customer-facing projects.
  • Strong organizational, communication, and stakeholder management skills.
  • Ability to manage multiple priorities simultaneously.
  • Proven experience coordinating cross-functional teams.
  • Strong problem-solving and conflict-resolution capabilities.
  • Experience presenting to executive-level stakeholders.

Preferred Qualifications:
  • Telecommunications, technology, managed services, or SaaS experience.
  • PMP, CAPM, Agile, or equivalent project management certification.
  • Experience managing multi-site implementations.
  • Familiarity with NetSuite, CRM, project management, or service delivery platforms.

Key Performance Indicators
  • Strategic project delivery success rate
  • On-time milestone completion
  • Customer satisfaction during implementation
  • Reduction in project escalations
  • Risk identification and mitigation effectiveness
  • Program profitability and delivery efficiency
  • Successful handoff to Customer Success
  • CDM mentorship and development contributions

What Success Looks Like
  • Syringa's largest and most complex customer projects are delivered successfully.
  • Customers feel informed, confident, and supported throughout implementation.
  • Risks are identified early and proactively managed.
  • Internal teams operate with clear accountability and alignment.
  • Delivery processes become more scalable, predictable, and efficient.
  • Customer Delivery Managers develop stronger project management capabilities.
  • Strategic customer programs strengthen customer trust and long-term relationships.

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