Program Development Manager Jobs in Citrus Heights, CA

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
Join Our Team as a Supervisor II with the Field Office Training and Development Section within the Command Center Division
Are you a visionary leader ready to make a difference in a fast-paced, mission-driven environment? Do you thrive where strategy, innovation, and collaboration intersect? The Disability Insurance (DI) Branch is seeking a forward-thinking and results-oriented Supervisor II to lead critical training and development efforts.
In this pivotal role, you will oversee two essential units within the Training and Program Development Group. These teams are responsible for designing, developing, and delivering high-quality training programs that support staff across the Disability Insurance and Paid Family Leave programs. The successful candidate will play a key role in advancing workforce capability and ensuring training programs align with organizational goals, policy changes, and the evolving needs of the program.
As a key leader, you will drive training development strategies, oversee the design and delivery of integrated training programs, and manage training-related reporting and analytics to support employee performance and program effectiveness. You will ensure training initiatives are responsive, data-informed, and aligned with operational priorities.
The ideal candidate will inspire and engage teams, promote cross-functional collaboration with program areas and subject matter experts, and champion continuous learning and improvement. This role requires a strong focus on instructional quality, innovation in training delivery methods, and the ability to translate complex program requirements into effective learning solutions.
This position offers the opportunity to shape the future of training and staff development within one of the state's most impactful benefit programs. If you are ready to lead with purpose, foster a culture of learning, and drive meaningful workforce development initiatives, we invite you to apply and contribute to the continued success of our mission.
This position is eligible for hybrid telework, which may be subject to change.
Will consider candidates from all parts of California.
The headquarters is located in downtown Sacramento, near light rail; with multiple field office locations across the state of California.
California Government Code Section 14200 requires employees to reside in California to telework. The candidate will be required to report to the nearest DIB office for their in-office days.
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.
You will find additional information about the job in the Duty Statement .
Working Conditions
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
Occasional travel may be required for training, projects, or meetings.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• SUPERVISOR II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-526024
Position #(s):
280-227-4801-976
Working Title:
Training and Program Development Group Manager
Classification:
SUPERVISOR II $7,872.00 - $9,781.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
United States
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 5:00pm
Work Week:
Monday - Friday
Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Special Requirements
State application (STD 678) is Required. Resumes and/or Cover Letters DO NOT take the place of the STD 678. An application received without duties listed on the STD 678 will not receive further consideration and may be excluded from the hiring process.
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment
If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link for more information and to take the exam: Supervisor II Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/2/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control #526024
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control #526024
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience managing or overseeing a training, staff development, or learning program in a complex organization.
• Knowledge of adult learning principles and instructional design methodologies with the ability to apply them to develop effective training solutions.
• Experience leading the development, implementation, and evaluation of training programs, including instructor-led, virtual, and e-learning formats.
• Ability to analyze training needs using data, performance metrics, and stakeholder input, and translate findings into actionable training strategies.
• Demonstrated experience using data-driven decision-making to evaluate training effectiveness and improve program outcomes.
• Strong leadership skills with experience supervising, mentoring, and developing staff, including setting expectations, managing performance, and fostering a positive work environment.
• Experience managing multiple priorities and competing deadlines in a fast-paced, high-volume environment.
• Ability to collaborate effectively with executive leadership, program managers, and subject matter experts to ensure alignment of training with organizational goals.
• Excellent written and verbal communication skills, including the ability to present complex information clearly and concisely to diverse audiences.
• Experience supporting change management initiatives, including developing and delivering training related to new policies, procedures, or system implementations.
• Knowledge of or experience with Learning Management Systems (LMS) and training technologies.
• Commitment to promoting equity, inclusion, and accessibility in training design and delivery.
• Ability to develop and implement standardized training curricula to ensure consistency and quality across multiple locations.
• Experience with program evaluation, reporting, and continuous improvement processes.
• Knowledge of Disability Insurance (DI) and/or Paid Family Leave (PFL) programs and related policies is highly desirable.

Benefits Benefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.edd.ca.gov
Hiring Unit Contact:
Tawny Kennedy
(951) 836-1433
Tawny.Kennedy@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 654-8434
Accessibility@edd.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters do not take the place of an SOQ. Applications without the inclusion of an SOQ (or without following the proper instructions) will be regarded as incomplete and will be removed from further consideration in the hiring process.
The SOQ must be a narrative response addressing the question provided explaining how