Program Development Coordinator Jobs in Santa Clara, CA

JOB SUMMARY:

Friends of Children with Special Needs (FCSN) is a Bay Area non-profit organization founded in 1996 and focused on helping individuals with special needs and their families find love, hope, respect, and support through integrated community involvement. Under the supervision of Program Manager, the Adult Day Program Coordinator manages and evaluates the daily operations; supervises Program Instructors; enhances quality of service delivery and Person-Centered Thinking (PCT) implementations; conducts ISP meetings; builds and maintains relationships with stakeholders; acts as the designated emergency leader when supervisor is not available; establishes collaborations with community partners.

RESPONSIBILITIES:
•    Program Management
1. Provide comprehensive program management services to optimize participants' success. This includes coordinating resources; supervising tailored training; monitoring participants' wellbeing; promoting participants’ personal growth; handling safety and emergencies; and offering ongoing support.
2. Oversee the day-to-day operations and execution of quality service delivery. Develop and implement solutions to overcome obstacles.
 3. Supervise and implement behavioral support plan, positive behavioral prevention strategies and intervention techniques.
4. Develop comprehensive PCT Individualized Service Plan (ISP); Conduct participants’ semi-annual and annual ISP meetings with the interdisciplinary team; and supervise the implementation of participants’ ISP objectives.
 5. Enhance program quality, supervise/ensure the developments of innovative curriculum, and monitor training effectiveness for program participants.
6. Develop monthly class/training/activity/community integration schedule based on participants’ interests, preferences, skills, and needs to enrich their lives and promote overall skills and optimal health.
7. Supervise the quality/maintenance of consumer records and staff’s files, documentations, and operations to meet CCL and RC’s requirements.
8. Submit SIR, APS report to parents, conservators, RC, CCL and/or APS in a timely manner.
9. Maintain effective communication with internal and external stakeholders.
10. Communicate effectively with Program Manager for participants’ status, staff’s performances, and program quality.
11. Participate, inspire and involve staff/participants/families in FCSN special events and fundraisers.
  
•    Staff Supervision
1. Provide initial orientation and shadowing for new hires; review their performances and provide constructive feedback.
2. Conduct ongoing training, facilitate meetings and provide close supervision to promote staff’s proficiency.
3. Supervise, mentor and evaluate staff's performance, PCT implementations and documentations to ensure quality, accuracy and compliance with program standards.
4. Promote open communication with staff and foster a positive and inclusive workplace that inspire and motivate the team to deliver their best work.
5. Be a role model for the team and proactively analyze team morale and actively plan for team building activities to foster staff team work and retention.
6. Conduct semi-annual and annual Performance Evaluation on staffs.
•    Emergency Preparedness and Handling
1.Conduct and document fire/earthquakes/medical drills monthly, earthquake drills quarterly, community safety quarterly, and evacuation practices quarterly.
 2. Handle emergencies and be the acting/interim supervisor when Program Manager is not available.
•    Community Representation
1. Represent FCSN to communicate with parents, consumers, Regional Center representatives, and other collaborative agencies
2. Engage in outreaches, special events and fairs to promote FCSN’s publicity.
REQUIREMENTS:
1.    Education: An associate's degree in a human services field is required; a bachelor's degree or higher education is preferred.
2.    Experience: Minimum of two-year experience in working in the developmentally disabled field.
3.    Professional Skills
•    Knowledge of developmental disabilities, CCL regulations, RC system, Lanternman Act, DDS
•    Excellent behavioral management skills.
•    Excellent people skills and problem solving skills.
•    Proficient in using Microsoft Office applications, Google Drive, Presentation applications.
•    Excellent oral and written communications skills and the ability to work effectively and independently.
4.    Environmental Conditions
•    Able and willing to perform tasks that may involve lifting (25 lbs), bending, and assisting with personal care and mobility needs.
•    Must have a reliable vehicle with full car insurance (proof of vehicle insurance), clean DMV record and willing to transport participants in personal vehicle for participants’ traveling needs.
•    Extensive amount of time driving and transporting clients in the community, standing and walking.
5.    Personality Traits:
•    Take initiative, demonstrate flexibility, respond positively to assignments, and actively execute plans.
•    Able to multitask, quick learner with high energy, professionalism, and possessing strong organizational, time management, and computer skills.
•    Professional, energetic, detail-oriented, and reliable.
•    Remain positive, resilient, and calm when dealing with challenges.
•    Able to motivate and maintain effective working relationships with the staff team.

COMPANY-WIDE HIRING REQUIREMENTS:
•    Must pass DOJ fingerprint-based background clearance prior to employment.
•    Must pass a health screening and TB test prior to employment.
•    Must possess a valid California driver's license, clean DMV printout, and current automobile insurance.
•    Obtain valid CPR and First Aid Certificate within one month of employment (covered by employer).
EMPLOYEE BENEFITS:

•    Health Insurance (Medical/Dental/Vision)
•    Life/AD&D Insurance

•    Lifestyle Spending Account (LSA) for Wellness & Fitness
•    Paid Time Off (PTO)
•    Paid Sick Leave (PSL)

•    401(k) & company matching
•    Holiday Paid Days
•    Sign-on Bonus
•    Referral Bonus Program