ZipRecruiter

Log In

1

Program Delivery Manager Jobs in Somerville, MA (NOW HIRING)

Performix

Service Delivery Manager

Andover, MA · Hybrid

This role is not to run meetings but rather to run programs at the same time. 2. The ability to ... Service Delivery Manager (SDM) is the conductor of the delivery team and is accountable for all ...

New Leaf Energy, Inc.

Project Delivery Manager

Boston, MA · On-site

$122K - $143K/yr

Operating as a senior individual contributor in a high-impact program management capacity, this ... The Project Delivery Manager bridges the gap between macro strategy and project level execution ...

New Leaf Energy, Inc.

Project Delivery Manager

Lowell, MA · On-site

$122K - $143K/yr

Operating as a senior individual contributor in a high-impact program management capacity, this ... The Project Delivery Manager bridges the gap between macro strategy and project level execution ...

New Leaf Energy, Inc.

Project Delivery Manager

Lowell, MA · On-site

$122K - $143K/yr

Operating as a senior individual contributor in a high-impact program management capacity, this ... The Project Delivery Manager bridges the gap between macro strategy and project level execution ...

Deloitte

Origami Risk Delivery Manager

Boston, MA

Experience leading insurance transformation programs * Experience with operating model design or ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...

Akamai

Support Delivery Manager II

Cambridge, MA · On-site

As a Support Delivery Manager II, you will be responsible for: * Owning accounts by developing ... We have all kinds of development opportunities available, from programs such as GROW and Mentoring ...

A Shot For Life, inc.

ASFL Program Manager

Boston, MA · On-site

Role Description The ASFL Program Manager is a full-time, on-site role based in either Hanover or ... delivery. * Candidates should possess organizational and administrative skills, including ...

New

CVS Health

Marketing Delivery Project Manager

Wellesley, MA · On-site

$66K - $159K/yr

This role will be a part of the Portfolio & Delivery Management Team and will report to a Sr. Manager that supports a specific program within our comprehensive portfolio. The Delivery Manager will be ...

previous pagenext page

Showing results 21-40

All JobsProgram Delivery JobsProgram Delivery Manager JobsProgram Delivery Manager Jobs in Somerville, MA

Program Delivery Manager information

See Somerville, MA salary details

$42K

$117.3K

$171.3K

How much do program delivery manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for program delivery manager in Somerville, MA is $117,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,800.00 and $144,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a program delivery manager?

To thrive as a Program Delivery Manager, you need strong project management skills, experience in program oversight, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is usually required. Outstanding organizational, leadership, and stakeholder communication skills set top performers apart. These competencies ensure successful program delivery, alignment with business goals, and effective management of risks and resources.

What is the difference between Program Delivery Manager vs Project Manager?

AspectProgram Delivery ManagerProject Manager
CredentialsPMI PMP, PgMP, or similar certifications often preferredPMI PMP or CAPM certifications common
Work EnvironmentOversees multiple related projects within a programManages individual projects with specific goals
Employer & Industry UsageUsed in industries like IT, construction, healthcare for large initiativesCommon across various industries for specific project execution

The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.

How does a program delivery manager typically interact with cross-functional teams during a project lifecycle?

As a Program Delivery Manager, you will frequently collaborate with cross-functional teams such as engineering, product management, quality assurance, and operations. Your role involves facilitating communication, aligning objectives, and ensuring that all stakeholders are informed about project timelines and deliverables. This often means leading regular meetings, managing dependencies, and proactively resolving conflicts to keep the program on track. These interactions are essential for successfully delivering complex programs and fostering a collaborative work environment.

What is a program delivery manager?

A Program Delivery Manager is responsible for overseeing the successful execution of multiple related projects within an organization, ensuring they align with business goals and deliver value. They coordinate project managers and teams, manage resources and budgets, and facilitate communication between stakeholders. Their role often involves managing risks, resolving issues, and driving the overall program toward its strategic objectives. Program Delivery Managers play a key part in ensuring projects are delivered on time, within scope, and to the required quality standards.
What job categories do people searching Program Delivery Manager jobs in Somerville, MA look for? The top searched job categories for Program Delivery Manager jobs in Somerville, MA are:
What cities near Somerville, MA are hiring for Program Delivery Manager jobs? Cities near Somerville, MA with the most Program Delivery Manager job openings:
Program Delivery Manager jobs near you

Service Delivery Manager

Performix

Andover, MA • Hybrid

Contractor

Re-posted 15 days ago

Job description

\n <\/head>\n \n


<\/p>\n

\n Service Delivery Manager<\/span><\/span><\/b>
\n <\/div>\n
\n Schedule: Hybrid, 3 days on site
Duration: 6 months<\/span><\/span><\/b>\n <\/div>\n
\n Location: Andover, MA<\/span><\/span><\/b>
\n <\/div>\n
\n
\n <\/div>

Top 3 Skillsets Needed:<\/span><\/span><\/b>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>1.<\/span><\/span><\/b> Multitasking multiple work streams at one time. This will be for several different locations and workloads within those locations. This role is not to run meetings but rather to run programs at the same time.<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>2.<\/span><\/span><\/b> The ability to predict next steps and ask about next steps to proactively act on these multiple workloads. This person must have experience driving and not simply monitoring projects or making calls. This person must engage others, anticipate issues, anticipate priorities and constantly be reprioritize their day and actions of others based on new inputs of what is urgent, behind, has a deadline, or affects other's ability to complete their projects pieces. This person will be the hub and will have to drive traffic.<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>3.<\/span><\/span><\/b> Follow through and strong oversight along with well\-organized processes that are agile for the reprioritize mentioned in the last skill.
<\/span><\/span><\/p>

        <\/span><\/span><\/span><\/span><\/span>Service Delivery Manager (SDM) is the conductor of the delivery team and is accountable for all customer call and web\-based intake, scheduling, coordination, material procurement and various other direct delivery coordination activities. This position is equivalent to a Service Project Manager position.
<\/span><\/span><\/p>

        <\/span><\/span><\/span><\/span><\/span>This is a Critical Path and high accountability role and demands a highly committed and dynamic individual.
<\/span><\/span><\/p>


<\/p>\n

\n The primary areas of focus for this position are:<\/span><\/span><\/b>
\n <\/div>

        <\/span><\/span><\/span><\/span><\/span>Customer Service Request Intake<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Planning and preparation for core service execution teams<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Ownership of all coordination for core service delivery<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Work Order Creation and lifecycle management<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Cross\-functional collaboration and communication to ensure streamlined and expeditious delivery<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Direct support of our customers<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Operational excellence and world class service delivery
<\/span><\/span><\/p>

Duties include but not limited to:<\/span><\/span><\/b>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Service Delivery Planningfor all core service types<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Service Agreements<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Reactive work orders<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Quoted Service<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Relationship Developmentwith execution\/action teams<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Coordination of internal and external teams and subcontractors in a rapid response business environment<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Networking internally and externally
<\/span><\/span><\/p>

Qualifications:<\/span><\/span><\/b>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Familiarity and a general understanding of the systems we support and the components within<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Strong interpersonal skill including the ability to manage in highly charged situations internally and externally<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Exceptional communication skills \- verbal and written
<\/span><\/span><\/p>

Software\/Skills<\/span><\/span><\/b>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Strong Experience with Microsoft Office<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Virtual (PC Based) Call Systems (Genesys system preferred)<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Work Order Management Systems (Salesforce bFO\/bFS Lightning preferred)<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Tableau (user level)<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Microsoft Dynamics (Preferred)
<\/span><\/span><\/p>

Requirements:<\/span><\/span><\/b>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Commitment to excellent customer service<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Best in class organizational skills<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Ability to manage and prioritize multiple responsibilities simultaneously<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Shape Expectations & Outcomes<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Complete and accurate Customer Service Request Intake<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Response time<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Accuracy of work order creation<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Prioritization Material Ordering<\/span><\/span>
<\/p>

        <\/span><\/span><\/span><\/span><\/span>Coordination of supplemental labor, subcontractors, outside service providers, etc. Planning and Scheduling<\/span><\/span>
<\/p>\n

\n
\n <\/div><\/span>
\n <\/body>\n<\/html>

Apply