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Program Delivery Manager Jobs in Newton, NJ (NOW HIRING)

YCS

Program Coordinator (3891-380)

Hackettstown, NJ · On-site

Deliver or ensure delivery of weekly psychoeducational groups (pro-social skills, life skills ... Strong organizational and time-management skills; able to prioritize and delegate. * Proficiency ...

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All JobsProgram Delivery JobsProgram Delivery Manager JobsProgram Delivery Manager Jobs in Newton, NJ

Program Delivery Manager information

See Newton, NJ salary details

$40K

$111.6K

$163.1K

How much do program delivery manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for program delivery manager in Newton, NJ is $111,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $137,700.00 per year, depending on experience, location, and employer.

What is a program delivery manager?

A Program Delivery Manager is responsible for overseeing the successful execution of multiple related projects within an organization, ensuring they align with business goals and deliver value. They coordinate project managers and teams, manage resources and budgets, and facilitate communication between stakeholders. Their role often involves managing risks, resolving issues, and driving the overall program toward its strategic objectives. Program Delivery Managers play a key part in ensuring projects are delivered on time, within scope, and to the required quality standards.

What are the key skills and qualifications needed to thrive as a program delivery manager?

To thrive as a Program Delivery Manager, you need strong project management skills, experience in program oversight, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is usually required. Outstanding organizational, leadership, and stakeholder communication skills set top performers apart. These competencies ensure successful program delivery, alignment with business goals, and effective management of risks and resources.

How does a program delivery manager typically interact with cross-functional teams during a project lifecycle?

As a Program Delivery Manager, you will frequently collaborate with cross-functional teams such as engineering, product management, quality assurance, and operations. Your role involves facilitating communication, aligning objectives, and ensuring that all stakeholders are informed about project timelines and deliverables. This often means leading regular meetings, managing dependencies, and proactively resolving conflicts to keep the program on track. These interactions are essential for successfully delivering complex programs and fostering a collaborative work environment.

What is the difference between Program Delivery Manager vs Project Manager?

AspectProgram Delivery ManagerProject Manager
CredentialsPMI PMP, PgMP, or similar certifications often preferredPMI PMP or CAPM certifications common
Work EnvironmentOversees multiple related projects within a programManages individual projects with specific goals
Employer & Industry UsageUsed in industries like IT, construction, healthcare for large initiativesCommon across various industries for specific project execution

The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.

What job categories do people searching Program Delivery Manager jobs in Newton, NJ look for?

The top searched job categories for Program Delivery Manager jobs in Newton, NJ are:

What cities near Newton, NJ are hiring for Program Delivery Manager jobs?

Cities near Newton, NJ with the most Program Delivery Manager job openings:

Program Delivery Manager jobs near you
Infographic showing various Program Delivery Manager job openings in Newton, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $111,642 per year, or $53.7 per hour.

Crisis Call Center Day Program Supervisor

Mental Health Association in Orange County, Inc.

Middletown, NY • On-site

$62K - $65K/yr

Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Title: Crisis Call Center Day Program Supervisor
Reports to: CCC Program Manager/Director of Clinical Operations
Job Objectives: Under the direction of the Crisis Call Center Program
Manager/Director of Clinical Operations, assist with the oversight of the Crisis Call Center Counselors (Counselors and Clinical Counselors) during their assigned shifts.
In the absence of the Crisis Call Center Program Manager, the Program Supervisor serves as the on-site supervisor, provides direct supervision to Crisis Call Center Counselors, and is responsible for overseeing the delivery of Text4Teens services.
Perform duties while actively promoting an environment consistent with MHA's Cultural Equity Policy and WELCOME Orange.
Responsibilities:
  • Provide direct, administrative, and technical supervision to individuals answering the calls or texts (i.e. clinical counselor, counselor, per diem, and volunteers/interns).
  • Provide coaching where necessary, identify areas of improvement, and make recommendations for remediation in consultation with Crisis Call Center Program Manager.
  • Oversight of the Text4Teens services.
  • Responsible for monitoring and/or completing required data collection, and program reports.
  • Responsible for the general oversight of the Crisis Call Center during the Crisis Call Center Program Manager's absence.
  • Ensure compliance of staff, per diem and volunteers/interns during your shift to ensure program standards, policies, procedures and guidelines are followed.
  • Responsible for prioritizing work and delegating tasks to ensure proper coverage of functions. (i.e., assist as part of a team in the overall management of call flow and Text4Teens).
  • Answer crisis calls when needed.
  • Provide "real time" support to Crisis Call Center Clinical Counselors and Counselors experiencing difficulties on calls and handle escalated caller inquiries promptly and professionally when necessary.
  • Initiate debriefing sessions with Crisis Call Center Clinical Counselors, Counselors, and volunteers/interns after they have taken a difficult call, text or when they need additional support.
  • Assist with oversight of the Crisis Call Center resource directories.
  • Provide availability for one on-call week per month.
  • Collaborate with Program Manager and Crisis Call Center Clinical Counselors and Counselors in de-escalation of caller contacts that warrant supervisory intervention (through coaching of crisis call center counselors and/or contact with caller).
  • Complete weekly, monthly and quarterly reports and listen to call audio as indicated for quality improvement and operations to Program Manager.
  • Assist with training new staff, volunteers/interns and provide on-going supervision/coaching during shift.
  • Maintain responsibility for meeting service levels and maintaining efficient operations during assigned shift.
  • Work with Program Manager and Talent and Training Supervisor to develop and ensure efficient dissemination of all core training requirements, policy and program changes and assist with implementation of new programs.
  • Ensures HIPAA laws and MHA confidentiality policies are followed.

Other Duties:
  • Duties outlined above are intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
  • Duties are subject to change based upon the final design/model of the Orange County Crisis Call Center.

Requirements
  • Licensed Master Social Worker (LMSW) OR Licensed Mental Health Counselor (LMHC).
  • Copy of NYS license to practice (LMSW or LMHC) and current registration required by date of hire and minimum of 2 years of supervisory experience
  • OR Master's in Social Work, Master's in Mental Health Counseling, OR Master's in a related field with two years' experience with the practice of assessment and crisis management/intervention and minimum of 2 years of supervisory experience
  • OR Bachelor's degree working towards your Master's degree with two years-experience with the practice of assessment and crisis management, intervention and minimum of 3 years of supervisory experience
  • Experience with the practice of assessment and/or psychotherapy, crisis management, intervention.
  • Superior supervisory skills as evidenced by being organized, self-motivated, effective time management and can coordinate multiple tasks simultaneously.
  • Bilingual Spanish/English preferred.
  • Courteous, empathic, and professional manner.
  • Excellent interpersonal skills.
  • Excellent tact and diplomacy.
  • Ability to work efficiently in a team setting, with collaborative partners and in a high-paced environment.
  • Working knowledge of Motivational Interviewing and Strength-Based approaches.
  • Knowledge of human service resources, that include, but are not limited to: mental health, substance use, physical disabilities, physical health and developmental disability resources in Orange County, New York.
  • Effective written and oral communication skills.
  • Ability to maintain professional demeanor when handling crisis and ventilation contacts.
  • Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality.
  • Efficiency with information-gathering, problem solving, and conflict-resolution.
  • Ability to adapt and be flexible to changes in protocol and program needs.
  • Proficiency in Excel and Microsoft Word required.
  • Valid Driver's License and ability to drive with current driving record acceptable for agency insurance coverage.

Term of employment/benefits:
  • Exempt
  • Forty (40) hours per week. 7:00am-3:00pm Monday through Friday
  • Ability to be on-call as needed
  • Schedule may require irregular work hours due to the nature of operating 24 hours/7 days a week Crisis Call Center
  • Locations: Emergency Service Center in Goshen (22 Wells Farm Road, Goshen, NY) and Mental Health Association in Orange County, Inc. in Middletown (73 James P. Kelly Way, Middletown, NY)
  • Paid holidays, PTO, Wellness, and sick leave according to MHA Policy.
  • 6-Week Mandatory intensive new hire training required, which hours may differ than those hired to work.

Mental Health Association in Orange County, Inc. (MHA), is a private, not-for-profit organization seeking to promote the mental health and emotional well-being of Orange County residents. Under the leadership of a voluntary Board of Directors, MHA's staff members, consultants and volunteers provide free mental health and safety net services to Orange County residents each year.
Why work for MHA in Orange County?
MHA is an agency that understands that its workforce is vital to our community and the mission of our agency. Our many benefits include:
1) Competitive compensation rates
2) 1 hour paid lunch for employees
3) 4 Wellness Days annually for F/T employees
4) 14 Paid Holidays which includes 1 Floating Holiday for F/T employees
5) 403(b) Plan with discretionary matching
6) Employee benefits include: Medical / Dental / Vision / Flexible Spending Account-Health Saving Account / Dependent Care / Life Insurance / Supplemental Insurance for Medical Expenses.
7) Numerous opportunities extended for staff development and career growth.
8) Diverse employment opportunities. Licensed clinicians and bilingual staff are particularly sought. As an agency that provides 24/7 services, numerous shifts are also available.
Why is working for MHA in Orange County so rewarding?
Working with our program participants provides opportunities to give others life changing support. MHA's staff are trained to offer compassion, inspire hope and teach the skills needed to overcome challenges. Come join our team and make a difference.
If you are seeking a stable and meaningful career, Mental Health Association in Orange County, Inc. is your agency!
Salary Description
$62,353.20 - $65,000 annually

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