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Program Delivery Manager Jobs in Baton Rouge, LA

State of Louisiana

IT PROGRAM MANAGER

Baton Rouge, LA

$5.8K - $10K/mo

Ideal Candidate Proven track record delivering process improvement or strategic initiatives ... Develops, manages, and monitors multi-year IT programs and projects Oversees portfolio level ...

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All JobsProgram Delivery JobsProgram Delivery Manager JobsProgram Delivery Manager Jobs in Baton Rouge, LA

Program Delivery Manager information

See Baton Rouge, LA salary details

$30.2K

$84.3K

$123.2K

How much do program delivery manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for program delivery manager in Baton Rouge, LA is $84,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Delivery Manager, and why are they important?

To thrive as a Program Delivery Manager, you need strong project management skills, experience in program oversight, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is usually required. Outstanding organizational, leadership, and stakeholder communication skills set top performers apart. These competencies ensure successful program delivery, alignment with business goals, and effective management of risks and resources.

What is the difference between Program Delivery Manager vs Project Manager?

AspectProgram Delivery ManagerProject Manager
CredentialsPMI PMP, PgMP, or similar certifications often preferredPMI PMP or CAPM certifications common
Work EnvironmentOversees multiple related projects within a programManages individual projects with specific goals
Employer & Industry UsageUsed in industries like IT, construction, healthcare for large initiativesCommon across various industries for specific project execution

The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.

How does a Program Delivery Manager typically interact with cross-functional teams during a project lifecycle?

As a Program Delivery Manager, you will frequently collaborate with cross-functional teams such as engineering, product management, quality assurance, and operations. Your role involves facilitating communication, aligning objectives, and ensuring that all stakeholders are informed about project timelines and deliverables. This often means leading regular meetings, managing dependencies, and proactively resolving conflicts to keep the program on track. These interactions are essential for successfully delivering complex programs and fostering a collaborative work environment.

What is a Program Delivery Manager?

A Program Delivery Manager is responsible for overseeing the successful execution of multiple related projects within an organization, ensuring they align with business goals and deliver value. They coordinate project managers and teams, manage resources and budgets, and facilitate communication between stakeholders. Their role often involves managing risks, resolving issues, and driving the overall program toward its strategic objectives. Program Delivery Managers play a key part in ensuring projects are delivered on time, within scope, and to the required quality standards.
What job categories do people searching Program Delivery Manager jobs in Baton Rouge, LA look for? The top searched job categories for Program Delivery Manager jobs in Baton Rouge, LA are:
Program Delivery Manager jobs near you
Infographic showing various Program Delivery Manager job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 33% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $84,350 per year, or $40.6 per hour.
Service Delivery Manager

Service Delivery Manager

Lockstep Technology Group

Baton Rouge, LA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Description

About Lockstep

At Lockstep, we believe great technology isn't just about infrastructure - it's about impact. We partner with organizations to deliver innovative, secure, and scalable IT solutions that empower their success. From network security to cloud infrastructure, we take the complexity out of IT so our clients can focus on what they do best. We're a team that values action and collaboration. We take ownership, put customers first, work as one team, and never stop learning. If you're looking for a place where your work truly makes a difference, Lockstep is the place to be.   


What we offer

  • Competitive compensation
  • Medical, dental, and vision insurance
  • 401(k) Plan
  • Short-term/long-term disability and life insurance
  • Flexible PTO
  • 7 company-paid holidays and 1 floating holiday
  • Employee Assistance Program (EAP)

About the role

 The Service Delivery Manager serves as the primary liaison between clients and internal service teams, ensuring the consistent delivery of high-quality managed IT services.  This role serves as the primary point of contact for assigned clients, overseeing service quality, resource coordination, strategic account planning, and continuous process improvement to ensure engagements are delivered efficiently, profitably, and aligned with client business objectives. 


What You'll Own

  • Manage the delivery of IT consulting engagements, ensuring they are aligned with client expectations, within scope, and within budget. 
  • Oversee the entire service delivery lifecycle, from engagement kickoff, recurring touchpoints, and strategic road mapping and goal setting. 
  • Implement and maintain quality assurance processes to ensure the highest service standards. 
  • Serve as the main point of contact for clients, building strong, long-lasting client relationships. 
  • Address any service-related concerns, issues, or feedback from clients, ensuring their satisfaction. 
  • Coordinate with technical and consulting teams to allocate resources effectively based on engagement needs. 
  • Continuously assess and improve service delivery processes to enhance efficiency and effectiveness. 
  • Work with other departments to streamline inter-departmental processes. 
  • Monitor engagement budgets, ensuring optimal cost management and profitability. 
  • Work with finance and sales teams to forecast revenue and costs related to service delivery. 
  • Provide regular updates on service delivery metrics, client feedback, and team performance to senior management. 
  • Identify and report on trends, challenges, and opportunities in the IT consulting landscape. 

Requirements

What We're Looking For

  • Bachelor's degree in information technology, Business Management, or a related field.
  • Minimum of 3-5 years of experience in IT consulting or a related field. 
  • Proven track record in managing IT service delivery with a strong focus on client satisfaction. 
  • Excellent interpersonal and communication skills. 
  • Strong problem-solving and critical-thinking abilities. 
  • Familiarity with IT service management tools and methodologies.


What to Expect

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. 


This position requires prolonged computer and desk work, occasional lifting of up to 15 pounds, and regular collaboration within a professional office environment.


Less than 5% travel required


Equal Opportunity Employer

Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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