Federal Heath Sign Company is a retail signage company experiencing growth and seeking a Program Manager to support our Key Account customers.
Our success is a direct result of our exceptional people!
About the Role
We are seeking a highly organized, self-motivated Program Manager (or Senior Program Manager depending on experience) to support our Key Accounts team in Hurst TX. This role is ideal for someone who thrives in a fast-paced role, someone who can juggle multiple priorities at once, and enjoys being the go-to person who keeps everything moving smoothly. You'll collaborate closely with customers, field supervisors, suppliers, and internal teams to ensure projects are completed accurately, on time, and with exceptional service.
JOB RESPONSIBILITIES:
A Program Manager is a member of the Account Management Services team and is responsible for the management of signage accounts.
For example, when a sign program is sold to a company for multiple locations of their stores or hotels or restaurants, your task is to organize and coordinate it to its on-time completion. You'll ensure that all processes from the time the program is sold, manufactured, installed, and billed occur smoothly and to the requirements and overwhelming satisfaction of the customer.
Additional Responsibilities include:
โข Maintain customer communication to their satisfaction
โข Prepare sales presentations and proposals
โข Arrange customer location surveys as needed, verify sign codes
โข Qualify and negotiate with subcontractors for obtaining permits, installation & estimates
โข Issue purchase orders
โข Establish accessible, organized and complete job files
โข Track forecast and projections of projects
โข Coordinate manufacturing, delivery, and install activities
EXPERIENCE/SKILLS REQUIRED:
โข A minimum of two years of experience in project management, 5+ years would be beneficial.
โข Sign industry experience strongly desired.
โข Leadership ability, proven decision-making skills
โข Lean knowledge or experience desired
โข Outstanding phone etiquette and Customer Service skills
โข Good written & verbal communication skills.
โข Ability to work well independently as well as in teams within a rapidly changing deadline driven environment
Why You'll Love Working Here
You'll be part of a committed team that values accuracy, collaboration, and accountability. The work is dynamic, hands-on, and impactful, supporting projects that require precision and strong coordination across multiple stakeholders.
What We Offer
We pay competitive wages and offer a comprehensive benefits package, including:
โข Health, dental, and vision coverage
โข Flexible Spending Plans
โข Tuition Reimbursement
โข 401(k) Plan
โข Paid vacation and holidays
โข And more!
If you're looking for an exciting career in a unique and growing industry, we'd love to hear from you. Apply today for consideration!