Program Associate Jobs in Clinton, MS (NOW HIRING)

Salary: $47,425.15 - $52,167.67 Annually
Location : 22 - GRENADA COUNTY, MS
Job Type: Full-Time
Job Number: 9780-0665-20260520G
Department: 0665 - MEDICAID DIVISION
Opening Date: 05/21/2026
Closing Date: 6/1/2026 11:59 PM Central
Agency Minimum Salary: $47,425.15
Agency Maximum Salary: $52,167.67
About the Agency: The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians. Medicaid provides health coverage for eligible, low income populations in Mississippi. These populations include children, low-income families, pregnant women, the aged and disabled.
About the Position: The Benefit Program Team Lead plays a critical role in ensuring program operations are carried out effectively, efficiently, and in compliance with agency policies through mentoring and coaching new hires and remedial staff members. Provides daily support, oversight, and guidance to a team of Benefit Program Specialist. This role ensures the team meets productivity and quality benchmarks, facilitates training and professional development, communicates operational updates, and fosters a collaborative, accountable work environment. The Team Leader also supports hiring, onboarding, and continuous improvement efforts to ensure effective service delivery and staff growth.
What you'll need to be Successful: This position requires knowledge of Medicaid policies and procedures, supervisory skills and must have knowledge and skills to perform and review work overseen. Background in customer service. Strong attention to detail and the ability to prioritize work to meet assigned deadlines. Reading and comprehending policies. Good leadership experience, coaching, and progressive discipline.This position requires knowledge of Eligibility Policies and Procedures. The Benefit Program Team Lead must serve as the first point of contact for staff regarding case-related questions, policies, and procedures. Partner with Case Reviewers to address individual performance issues and knowledge gaps to provide targeted training or resources. Foster a supportive work environment that promotes teamwork, respect, and staff development. Ability to perform the following:Perform periodic informal case reviews to identify potential errors early and provide on-the-spot coaching. Support management in documenting PRAs and implementing corrective action plans when necessary. Ensure staff are developing competence in both MAGI and ABD case types and other critical areas. Maintain professionalism, confidentiality, and strong customer service in all interactions.Current knowledge of Medicaid Eligibility Policy and Procedures.Ability to Coach and Mentor current and incoming staff.
Preferred Qualifications: Typically requires a Bachelor's Degree and 3-5 years of experience. Agency preferred qualifications:Experience in MEDS, Power BI, ROL, MESA, and Workday.
Characteristics of Work
See for information regarding this classifications
Health/Prescription InsuranceEligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick LeaveFull-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
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What is the highest level of education (or semester hours of college) you have completed?

• None
• GED / High School
• 1 year / 30 semester hours
• Associate's Degree / 2 yrs / 60 semester hours
• 3 years / 90 semester hours
• Bachelor's Degree
• Master's Degree
• Specialist Degree
• Doctorate Degree

02
How many years of related work experience do you have ? Refer to the job posting for an explanation of related experience.

• No experience
• 1 Year of Experience
• 2 Years of Experience
• 3 Years of Experience
• 4 Years of Experience
• 5 Years of Experience
• 6 Years of Experience
• 7 Years of Experience
• 8 Years of Experience
• 9 Years of Experience
• 10 Years of Experience
• More Than 10 years

Required Question