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Program Account Manager Jobs in Alpharetta, GA (NOW HIRING)

Marten Transport

Account Manager

Tucker, GA · On-site

The Account Manager will be responsible for customer inquiries, load solicitations and service ... programs, and a thorough understanding of Marten's overall marketing strategies. PHYSICAL ...

Marten Transport

Account Manager

Tucker, GA · On-site

The Account Manager will be responsible for customer inquiries, load solicitations and service ... programs, and a thorough understanding of Marten's overall marketing strategies. PHYSICAL ...

Marpai Administrators LLC

Account Manager

Atlanta, GA · Remote

$65K - $85K/yr

The Account Manager will work in a fast-paced, dynamic work environment working collaboratively ... Health and Wellness Programs * EAP * FSA / HSA / Dependent Care * Dental * Vision * Life and ...

Mondo

Account Manager

Atlanta, GA · On-site

$60K - $85K/yr

Medical, Dental, Vision, 401(k), PTO, Paid Holidays, Wellness Reimbursement Program Visa Sponsorship: Not eligible for sponsorship Our client is seeking a driven, high-performance Account Manager to ...

Preparis

Account Manager

Atlanta, GA · On-site

We use leading edge technology to rapidly deploy critical information and programs to a company's management and employees. As an Account Manager, your role is to ensure your assigned accounts ...

beMatrix USA

Account Manager

Norcross, GA · On-site

Account Manager Reports To: Client Experience Manager This position provides exceptional customer ... programs including MS Office Suite, ERP, and CRM. · Excellent verbal and written communication ...

CAI

Account Manager

Atlanta, GA · On-site

This successful professional will drive MSP program adoption, support MSP implementation and ongoing management. We are seeking a motivated and experienced Account Manager to join our IT team. This ...

CAI

Account Manager

Atlanta, GA · On-site

$85K - $95K/yr

This successful professional will drive MSP program adoption, support MSP implementation and ongoing management. We are seeking a motivated and experienced Account Manager to join our IT team. This ...

CAI

Account Manager

Atlanta, GA · On-site

This successful professional will drive MSP program adoption, support MSP implementation and ongoing management. We are seeking a motivated and experienced Account Manager to join our IT team. This ...

UMI Stone/Opustone

Account Manager

Mableton, GA · On-site

The Account Manager represents the entire range of company products and services to assigned ... Meets quarterly target expectations as far as CR- Display program once posted * Visits every ...

AXIS Capital

Account Manager

Alpharetta, GA · On-site

The Account Manager is responsible for delivering high-quality and efficient service to both ... Strong aptitude for learning new computer/software programs is required. * Strong customer service ...

UMI Stone/Opustone

Account Manager

Mableton, GA · On-site

The Account Manager represents the entire range of company products and services to assigned ... Meets quarterly target expectations as far as CR- Display program once posted * Visits every ...

The Macomb Group

Account Manager

Acworth, GA · On-site

- Outside Sales Title Outside Sales Account Manager Summary The Macomb Group, a recognized leading ... Short and Long Term Disability * 401K program with a 25% match with no cap! Our Culture With over ...

Epson America

Account Manger

Atlanta, GA · Remote

Identify customer needs and recommend Epson solutions, programs, and services that deliver business ... account management experience * Experience within the printing, graphics, signage, textile ...

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All JobsProgram Account JobsProgram Account Manager JobsProgram Account Manager Jobs in Alpharetta, GA

Program Account Manager information

See Alpharetta, GA salary details

$28.8K

$64.3K

$103.5K

How much do program account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for program account manager in Alpharetta, GA is $64,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

How much does a program account manager get paid?

The average salary for a Program Account Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for professional development.

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.
What are popular job titles related to Program Account Manager jobs in Alpharetta, GA? For Program Account Manager jobs in Alpharetta, GA, the most frequently searched job titles are:
What job categories do people searching Program Account Manager jobs in Alpharetta, GA look for? The top searched job categories for Program Account Manager jobs in Alpharetta, GA are:
What cities near Alpharetta, GA are hiring for Program Account Manager jobs? Cities near Alpharetta, GA with the most Program Account Manager job openings:
Program Account Manager jobs near you
Infographic showing various Program Account Manager job openings in Alpharetta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $64,256 per year, or $30.9 per hour.

Program Account Manager, Branded Merchandise

Phase 3 Marketing and Communications

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Program Account Manager, Branded Merchandise | Job Description
About Phase 3 Marketing & Communications:
Founded in 2001, Phase 3 is an integrated marketing services firm, simplifying the way brands connect with their customers. A commitment to ideation to execution means Phase 3 offers everything from creative, digital, marketing and public relations to small- and large-format digital and offset printing. We manage the picture of projects - start-to-finish, arm-in-arm - like no other partner. With locations across the eastern United States, including Atlanta, Charlotte, Dallas, Nashville and Fairfield - New Jersey, our reach and efficiencies enable our team to creatively and effectively solve clients' biggest marketing challenges, together.
Phase 3 is recognized annually as a top 10 marketing services firm by the Atlanta Business Chronicle and as a top 15 marketing services firm by the Charlotte Business Journal and Nashville Business Journal. The company has been ranked among the flagship Printing Impressions 400 annually since 2011, and additional accolades include Atlanta Business Chronicle's 2015 Pacesetter Award, placement on the 2017 Inc. 5000 List of the fastest-growing private companies, and recognition as one of Charlotte's Best Places to Work.
Position Summary:
The Senior Program Account Manager serves as the operational and strategic lead for a high-profile enterprise branded merchandise account. Working closely with clients, sales stakeholders, sourcing specialists, suppliers, and fulfillment teams, this individual manages merchandise initiatives from concept through delivery.
The ideal candidate combines merchandising expertise with exceptional organizational skills, understands the promotional products industry, and enjoys managing multiple concurrent initiatives in a collaborative environment.
Key Responsibilities
Enterprise Program Management
  • Serve as the primary day-to-day program manager for a key enterprise branded merchandise account.
  • Manage multiple merchandise initiatives simultaneously while ensuring projects remain on schedule, within budget, and aligned with client objectives.
  • Coordinate project timelines, production schedules, artwork approvals, logistics, inventory planning, and fulfillment activities.
  • Lead project status meetings and maintain clear communication with internal and client stakeholders.
  • Anticipate challenges and proactively develop solutions to ensure successful program execution.

Merchandise Strategy & Assortment Planning
  • Curate thoughtful branded merchandise assortments aligned with client brand standards, marketing objectives, employee engagement initiatives, and event needs.
  • Research industry trends, new product introductions, decoration techniques, and sustainable merchandise solutions.
  • Develop product recommendations that balance creativity, quality, functionality, budget, and brand consistency.
  • Partner with sourcing teams to evaluate product alternatives and optimize value.

Strategic Sourcing & Supplier Collaboration
  • Collaborate with domestic and international supplier partners to source high-quality promotional products.
  • Evaluate supplier capabilities, pricing, lead times, compliance requirements, and production feasibility.
  • Negotiate pricing and identify cost-saving opportunities while maintaining quality expectations.
  • Work closely with sourcing specialists and production teams to resolve manufacturing or supply chain challenges.

Cross-Functional Leadership
  • Collaborate with creative, production, fulfillment, logistics, procurement, finance, and customer service teams to deliver seamless client experiences.
  • Ensure internal teams have the information and resources needed to execute projects successfully.
  • Foster strong working relationships across departments to improve communication and efficiency.

Inventory & Program Operations
  • Manage inventory programs, company stores, kit builds, and fulfillment initiatives.
  • Monitor inventory levels and coordinate replenishment planning.
  • Analyze inventory usage and recommend optimization opportunities.
  • Support forecasting and inventory reporting for ongoing programs.

Client Partnership
  • Build trusted relationships with client stakeholders through responsiveness, reliability, and strategic thinking.
  • Provide consultative recommendations that support evolving business objectives.
  • Present merchandise concepts, assortment recommendations, timelines, and project updates.
  • Ensure all deliverables meet client expectations and brand standards.

Qualifications -Required
  • Bachelor's degree or equivalent professional experience.
  • Minimum of 3 years of experience in branded merchandise, promotional products, marketing services, category management, or related industries.
  • Experience managing complex enterprise accounts or large-scale promotional merchandise programs.
  • Strong understanding of promotional product sourcing, decoration methods, and supplier networks.
  • Merchandise planning and assortment background a plus.
  • Exceptional project management and organizational skills.
  • Ability to manage multiple priorities with competing deadlines.
  • Excellent written, verbal, and presentation communication skills.
  • Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.

Qualifications - Preferred
  • Experience with promotional products industry platforms such as SAGE, ESP, Commonsku, NetSuite, or similar ERP systems.
  • Experience managing online company stores, inventory programs, and fulfillment operations.
  • Knowledge of global sourcing and overseas manufacturing.
  • Familiarity with branded merchandise compliance and quality assurance processes.

Successful Profile
  • A consultative and collaborative approach to client partnerships
  • Strong merchandising instincts and product knowledge
  • Exceptional attention to detail
  • The ability to balance strategic thinking with flawless execution
  • Outstanding organizational and project management skills
  • Calm decision-making in a fast-paced environment
  • A passion for creating exceptional branded merchandise experiences
  • A commitment to teamwork and continuous improvement

Company-Wide Benefits
  • Medical + Dental + Vision
  • Company Paid Life Insurance and AD&D
  • Health Savings Account
  • Employee Assistance Program
  • 401k and Roth IRA
  • Generous PTO schedule
  • $500 Employee Referral Bonus

Phase 3 Marketing and Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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