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Program Account Manager Jobs in Alexandria, VA (NOW HIRING)

OpenTable

Account Manager

Washington, DC · On-site

About the Job As an Account Manager, you will act as a trusted restaurant consultant and manage a ... Collaborate cross-functionally with marketing on occasional promotional programs. * Provide crucial ...

OpenTable

Account Manager

Washington, DC · On-site

About the Job As an Account Manager, you will act as a trusted restaurant consultant and manage a ... Collaborate cross-functionally with marketing on occasional promotional programs. * Provide crucial ...

Century Fire Protection

Account Manager

Odenton, MD · On-site

$60K - $80K/yr

Chesapeake Fire Protection is looking for a Service Account Manager to support our customers ... Employee Assistance Program * Employee Relief Fund * Supplemental Insurance, including Critical ...

Chesapeake Sprinkler Company

Account Manager

Odenton, MD · On-site

$60K - $80K/yr

Chesapeake Fire Protection is looking for a Service Account Manager to support our customers ... Employee Assistance Program * Employee Relief Fund * Supplemental Insurance, including Critical ...

New

10Pearls

Account Manager

Mclean, VA · On-site

The Role We are seeking a highly motivated and business-savvy Account Manager to join our growth ... Work with partners to navigate their internal programs, incentives, and compliance requirements to ...

10Pearls

Account Manager

Mclean, VA · On-site

The Role We are seeking a highly motivated and business-savvy Account Manager to join our growth ... Work with partners to navigate their internal programs, incentives, and compliance requirements to ...

Yellowstone Landscape

Account Manager

Manassas, VA

As an Account Manager you'll feel right at home in your "field" office, always being on the go ... Industry leading safety programs * Company provided work shirts and safety gear * Equipped with ...

Kastle Systems

Account Manager

Falls Church, VA · On-site

Strategic Collaboration and Feedback • Develop Strategic Account Plans for top accounts and ... and e-mail programs. Company Overview Kastle Systems is the leader in managed security, with a ...

Moore DM Group LLC

Account Manager

Lanham, MD · On-site

$65K - $70K/yr

Account Managers work closely with senior members of our team, as well as clients and partners, to ... Facilitates client and team communications through coordinating Moore Media & Digital program ...

Kastle Systems

Account Manager

Falls Church, VA · Remote

Strategic Collaboration and Feedback · Develop Strategic Account Plans for top accounts and ... and e-mail programs. Company Overview Kastle Systems is the leader in managed security, with a ...

Moore

Account Manager

Lanham, MD

Account Managers work closely with senior members of our team, as well as clients and partners, to ... Reviews and provides QCassistanceall program performance metrics including regular KPI reports ...

The Herald Group

Account Manager

Washington, DC · On-site

The Account Manager will support client account teams in delivering high-quality strategic ... Contribute to the development and implementation of communications programs * Assist in the day-to ...

The Herald Group

Account Manager

Washington, DC · Hybrid

The Account Manager will support client account teams in delivering high-quality strategic ... Contribute to the development and implementation of communications programs * Assist in the day-to ...

The Herald Group

Account Manager

Washington, DC · On-site

The Account Manager will support client account teams in delivering high-quality strategic ... Contribute to the development and implementation of communications programs * Assist in the day-to ...

Otis Worldwide Corporation

Account Manager

Lorton, VA · On-site

Retain and renew current maintenance agreements by improving customer satisfaction via MFA program. * Manage and nurture account relationships to drive renewals and repair opportunity. * Conduct ...

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Showing results 21-40

All JobsProgram Account JobsProgram Account Manager JobsProgram Account Manager Jobs in Alexandria, VA

Program Account Manager information

See Alexandria, VA salary details

$31.6K

$70.4K

$113.5K

How much do program account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for program account manager in Alexandria, VA is $70,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $84,000.00 per year, depending on experience, location, and employer.

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

How much does a program account manager get paid?

Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What are popular job titles related to Program Account Manager jobs in Alexandria, VA?

For Program Account Manager jobs in Alexandria, VA, the most frequently searched job titles are:

What job categories do people searching Program Account Manager jobs in Alexandria, VA look for?

The top searched job categories for Program Account Manager jobs in Alexandria, VA are:

What cities near Alexandria, VA are hiring for Program Account Manager jobs?

Cities near Alexandria, VA with the most Program Account Manager job openings:

Program Account Manager jobs near you

Account Manager

OpenTable

Washington, DC • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 16 days ago

Job description

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Job
As an Account Manager, you will act as a trusted restaurant consultant and manage a diverse portfolio of accounts throughout the Washington, DC area. You will champion our restaurant partners by managing the full post-sale customer lifecycle, helping them optimize reservation flows, improve operations, and maximize revenue. By driving meaningful product adoption and gathering crucial feedback for our upgrades, you will have a tangible impact on the success of both local businesses and our global network. This role involves significant time in the field to cultivate strong, in-person relationships primarily in DC, and secondarily in the Maryland and Virginia region. This hire must be located in Washington, DC or metro commutable suburbs.
Responsibilities
  • Serve as a strategic advisor to restaurant partners by cultivating relationships, conducting data-driven business reviews, and acting as the primary contact for customer inquiries.
  • Achieve quarterly sales and retention objectives by identifying opportunities to provide premium marketing tools and aiding in contract renewals.
  • Optimize restaurant operations by assisting with system configurations and educating operators on actionable industry trends.
  • Collaborate with your Account Executive counterparts through an account management lens, embodying OpenTable's #WinAsOne value.
  • Collaborate cross-functionally with marketing on occasional promotional programs.
  • Provide crucial product feedback by capturing restaurant feature requests and functionality requirements to guide future system upgrades.
  • Conduct regular in-person meetings with restaurant partners in your market, dedicating up to 75% of your time to in-person field engagements.
  • Strengthen local community presence by representing OpenTable at industry events, expected less than 10% of time.
Minimum Qualifications
  • 3+ years of account management, customer service, or equivalent experience within a restaurant or hospitality environment; restaurant experience preferred.
  • Comprehensive understanding of restaurant operations and management, including familiarity with Profit and Loss financial statements, specifically around marketing and ROI.
  • Proven ability to handle business objections, utilize a consultative sales approach, conduct marketing and ROI analyses, and effectively present data-driven insights.
  • Excellent organizational, communication, and interpersonal skills, with the ability to manage time effectively while working independently in a remote or field setting.
  • Proficiency with modern productivity tools, including Google suite (Sheets, Docs, etc.) and Apple operating systems, as well as experience tracking activity in customer relationship management (CRM) software such as Salesforce.
Preferred Qualifications
  • Advanced analytical skills with a strong track record of identifying new business opportunities within existing client portfolios.
  • Experience collaborating seamlessly across multiple departments to achieve strategic results in a fast-paced environment.
  • Demonstrated ability to lead training sessions and deliver compelling presentations to business operators and leadership groups.
  • High adaptability and appreciation for working in an innovative, forward-thinking environment.
  • Familiarity with the local hospitality and restaurant landscape in the Washington, DC market.
Benefits and Perks
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being:
    • Company-paid therapy sessions through SpringHealth
    • Company-paid subscription to Headspace
    • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth:
    • Development Dollars
    • Leadership development
    • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • Competitive retirement and health plans

Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $85,000 - $90,000 USD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations.
#LI-Hybrid
#LI-CW2

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