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Professional Walmart Call Center Jobs (NOW HIRING)

About the Job The Call Center Manager is responsible for overseeing daily operations of the call center to ensure prompt, professional responses to customer inquiries. This position manages a team of ...

CALL CENTER REPRESENTATIVE

Pikesville, MD

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday 8:30 am - 4:30 pm The Call Center Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via ...

PR · On-site

Ensure timely, accurate, courteous, and professional handling of patient and stakeholder ... Knowledge of call center performance indicators, including service level, abandonment, average ...

New

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday 8:30 am - 4:30 pm The Call Center Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via ...

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

... with professionalism and empathy. The Call Center Agent will contribute to the smooth operation of the contact center by maintaining accurate records and adhering to established protocols and ...

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday 8:30 am - 4:30 pm The Call Center Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via ...

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

... professionalism and empathy. You will contribute to the smooth operation of the call center by maintaining accurate records and adhering to established protocols and compliance standards. This role ...

PR · On-site

Ensure timely, accurate, courteous, and professional handling of patient and stakeholder ... Knowledge of call center performance indicators, including service level, abandonment, average ...

New

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

... professionalism and empathy. You will contribute to the smooth operation of the call center by maintaining accurate records and adhering to established protocols and compliance standards. This role ...

Call Center Manager

Saint Paul, MN · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

This position oversees the daily operations of the Call Center scheduling team, ensuring that patient inquiries are handled efficiently, professionally, and in accordance with clinic standards. The ...

Call Center Manager

Milwaukee, WI · On-site

$45K - $75K/yr

  • Medical

  • PTO

Ensure excellent customer service and professionalism on every call * Track KPIs including booking rates, call volume, response times, and conversion rates * Hire, onboard, and train new call center ...

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

  • Medical

  • Dental

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Strong customer service skills and the ability to handle customer inquiries in a professional ...

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

... with professionalism and empathy. The Call Center Agent will contribute to the smooth operation of the contact center by maintaining accurate records and adhering to established protocols and ...

Maintain professionalism and confidentiality when handling sensitive information Inbound Call Center Representative Job Qualifications: * Must be willing to submit to background check and employment ...

Showing results 41-60

Professional Walmart Call Center information

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$5

$14

$21

How much do professional walmart call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for professional walmart call center in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What is a professional Walmart call center?

A Professional Walmart Call Center is a customer service operation where trained representatives handle inquiries, complaints, and support requests related to Walmart's products, services, and online orders. These call centers assist customers by phone, chat, or email, providing information about store locations, order status, returns, and policies. The team aims to ensure customer satisfaction by resolving issues efficiently and maintaining Walmart’s service standards. Professional Walmart Call Center agents are knowledgeable about company procedures and are equipped to help both customers and store associates.

What are the key skills and qualifications needed to thrive as a professional Walmart call center representative?

To thrive as a Professional Walmart Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is important. Patience, active listening, and a customer-centric attitude help individuals excel in this role. These skills ensure efficient resolution of customer inquiries, maintain Walmart’s service standards, and foster customer satisfaction.

What are some common challenges faced by professionals working in a Walmart call center, and how can they be managed?

Professionals in a Walmart call center often encounter high call volumes, diverse customer inquiries, and the need to resolve issues efficiently. Managing stress and staying organized are essential to handle these challenges. Building strong communication skills and becoming familiar with Walmart’s products, services, and policies can help provide accurate information and create positive customer experiences. Team support and ongoing training also play a crucial role in overcoming daily hurdles and developing professionally within the call center environment.

What is the difference between Professional Walmart Call Center vs Customer Service Representative?

AspectProfessional Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require experience in call centersHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall center setting, primarily phone-based interactionsRetail or office environment, face-to-face or phone interactions
Employer & Industry UsageWalmart's customer support operationsVarious industries including retail, telecom, and service sectors
Common Search & ComparisonOften compared for call center roles within WalmartBroader customer service roles across industries

The Professional Walmart Call Center focuses on handling customer inquiries via phone within Walmart's support environment, requiring specific call center skills. Customer Service Representatives work across multiple industries, often in retail or service settings, with similar credential requirements but broader job scope. The main difference lies in the specialized call center setting versus general customer service roles.

What cities are hiring for Professional Walmart Call Center jobs?

Cities with the most Professional Walmart Call Center job openings:

What are the most commonly searched types of Walmart Call Center jobs?

The most popular types of Walmart Call Center jobs are:

What states have the most Professional Walmart Call Center jobs?

States with the most job openings for Professional Walmart Call Center jobs include:

Call Center Manager

W3Global Inc.

Hialeah, FL

$85K - $100K/yr

Full-time

Re-posted 11 days ago


Job description

About the Job

The Call Center Manager is responsible for overseeing daily operations of the call center to ensure prompt, professional responses to customer inquiries. This position manages a team of call center representatives, including scheduling, performance coaching, training, and feedback, to maintain high service standards and productivity. The Call Center Manager monitors call metrics, analyzes performance data, and implements process improvements to enhance efficiency and customer satisfaction. The role includes handling sales and ensuring consistent communication across departments. The Call Center Manager also contributes to setting sales goals, maintaining call scripts and procedures, and supporting a positive, collaborative work environment.

Qualifications

  • Strong contact center management skills, including experience overseeing call volume, staffing, and performance metrics.

  • Proven ability to drive customer satisfaction through service quality, problem resolution, and a customer-centric approach.

  • Team management capabilities, including coaching, training, mentoring, and developing call center representatives.

  • Analytical skills to interpret call data, identify trends, and implement operational improvements.

  • Excellent communication skills for clear, professional interactions with customers, team members, and cross-functional partners.

  • Prior experience in call center leadership, customer service management, or a related supervisory role.

  • Familiarity with call center software, CRM systems (Lead Perfection), and basic reporting tools.

  • Ability to work on-site in Miami, FL, with strong organizational skills and attention to detail.

  • High school diploma or equivalent required; Associate or Bachelor's degree in Business, Communications, or a related field preferred.

  • Experience in the home improvement, construction, or building products industry is a plus.


W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006