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Professional Services Project Manager Jobs (NOW HIRING)

OpenGov Inc.

Manager II, Professional Services

Chicago, IL · On-site

$125K - $150K/yr

The Manager II, Professional Services leads a team of Implementation Analysts and Consultants ... Drive portfolio health by tracking team utilization, delivery metrics, and project risk - taking ...

NICE

Lead Client Services Project Manager

Hoboken, NJ · On-site

Project Manager, NiCE Actimize Role Summary The Project Manager (PM) in NICE Actimize Professional Services is accountable for end-to-end delivery of client implementations , from Sales handover ...

The University Of Chicago

$135 - $165/hr

Projects are funded by the recipient organizations, typically supported by grants from federal ... Job Summary We seek a Professional Services Manager to lead the successful planning, execution, and ...

Copeland

Project Manager

Kennesaw, GA · On-site

The Project Manager I (PMI) is responsible for coordinating and executing small to mid-size technical projects within Copeland's Cold Chain Professional Services organization. In this role, you will ...

Delinea Inc.

$120 - $180/hr

This role will report to the Vice President, Professional Services and be located in the United States. What You'll Do: * Recruit, hire, mentor, and manage a team of 10-20 PMO resources including ...

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Professional Services Project Manager information

See salary details

$18.5K

$85.7K

$153.5K

How much do professional services project manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for professional services project manager in the United States is $85,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What is a professional services project manager?

A Professional Services Project Manager is responsible for planning, executing, and overseeing client-focused projects, often within industries like IT, consulting, or engineering. They ensure projects are delivered on time, within scope, and on budget, while maintaining strong communication with clients and internal teams. Their role involves coordinating resources, managing risks, and ensuring client satisfaction throughout the project lifecycle. Professional Services Project Managers often work in fast-paced environments and must balance multiple projects simultaneously.

How does a professional services project manager typically collaborate with clients and internal teams during a project?

A Professional Services Project Manager acts as a key liaison between clients and internal teams, ensuring that project objectives are understood and met. They facilitate regular meetings to gather requirements, provide updates, and address any concerns from both sides. Effective communication and coordination are essential, as the manager must align client expectations with the technical capabilities and resources of their organization. This role often involves balancing multiple stakeholders' interests and proactively resolving issues to keep projects on track and within scope.

What are the key skills and qualifications needed to thrive as a professional services project manager, and why are they important?

To thrive as a Professional Services Project Manager, you need strong project management, organizational, and client-facing skills, typically supported by a bachelor’s degree and experience in project delivery. Familiarity with tools like Microsoft Project, Jira, or Asana, and certifications such as PMP or PRINCE2, are commonly required. Exceptional communication, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure projects are delivered on time, within scope, and to client satisfaction, driving business success and client retention.

What is the difference between Professional Services Project Manager vs Implementation Specialist?

AspectProfessional Services Project ManagerImplementation Specialist
CredentialsPM certifications (PMP), relevant industry experienceTechnical certifications, industry-specific training
Work EnvironmentClient-facing, project planning, coordinationTechnical setup, system configuration, client support
Employer & IndustryConsulting firms, IT, software servicesSoftware vendors, IT services, tech companies

While both roles involve client interaction and technical knowledge, the Professional Services Project Manager focuses on overseeing projects, timelines, and client satisfaction. The Implementation Specialist concentrates on technical deployment, system setup, and ensuring technical requirements are met. Both roles are essential in delivering successful client solutions but differ in scope and focus.

What cities are hiring for Professional Services Project Manager jobs?

Cities with the most Professional Services Project Manager job openings:

Who are the top companies hiring for Professional Services Project Manager jobs?

The top employers for Professional Services Project Manager jobs are:

What states have the most Professional Services Project Manager jobs?

States with the most job openings for Professional Services Project Manager jobs include:

Professional Services Project Manager jobs near you
Infographic showing various Professional Services Project Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $85,659 per year, or $41.2 per hour.

Manager II, Professional Services

OpenGov Inc.

Chicago, IL • On-site

$125K - $150K/yr

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Own end-to-end delivery performance for a team of Implementation Analysts and/or Implementation Consultants.

  • Translate functional delivery plans into operational processes and establish implementation standards and quality benchmarks.

  • Lead cross-functional alignment with Sales, Product, Engineering, and Customer Success to improve delivery quality and resolve systemic issues.

Job description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job Summary
OpenGov is modernizing the way government operates - and our Professional Services team is at the center of every successful customer deployment. The Manager II, Professional Services leads a team of Implementation Analysts and Consultants, owning delivery quality, team performance, and portfolio-level outcomes across a complex and growing book of business. Operating with significant autonomy, this role translates delivery strategy into scalable operational processes, drives cross-functional alignment with Sales, Product, and Customer Success, and builds the team capabilities needed to deliver exceptional implementations at scale. The ideal candidate brings deep technical acumen, a track record of developing high-performing teams, and the leadership presence to influence outcomes well beyond their direct team.
Responsibilities
  • Own end-to-end delivery performance for a team of Implementation Analysts and/or Implementation Consultants - including hiring, onboarding, performance management, and career development.
  • Translate functional delivery plans into operational processes, establishing and evolving implementation standards, methodology, and quality benchmarks across the team.
  • Drive portfolio health by tracking team utilization, delivery metrics, and project risk - taking proactive, decisive action to protect customer and business outcomes.
  • Serve as the escalation point for complex implementation challenges, including data transformation, platform configuration, and cross-product workflow design, applying sound judgment to drive timely resolution.
  • Lead cross-functional alignment with Sales, Product, Engineering, and Customer Success to improve delivery quality, set accurate customer expectations, and surface and resolve systemic issues.
  • Partner with customers at all organizational levels to understand pain points, translate requirements into implementation strategy, and ensure a high-satisfaction experience from kickoff through go-live.
  • Identify portfolio-wide patterns and proactively develop scalable solutions - process improvements, tooling enhancements, or methodology updates - that reduce friction and improve delivery efficiency.
  • Champion team culture, accountability, and continuous development, creating an environment where analysts and consultants are set up to grow and deliver their best work.
  • Contribute to PS operational strategy by sharing insights, influencing delivery methodology, and participating in cross-functional initiatives that drive scalable growth.
  • Support recruiting, onboarding, and ramp planning to build team capacity in alignment with pipeline and business demand.

Requirements and Preferred Experience
  • Bachelor's degree in a related field, or equivalent work experience.
  • 5+ years of project delivery experience in a SaaS or technology implementation environment, or equivalent.
  • Demonstrated people management experience including performance management, coaching, and team development is required.
  • Proven track record managing complex, multi-project portfolios with a high degree of customer-centricity and accountability for outcomes.
  • Strong technical acumen: ability to understand and advise on data preparation, system configuration, workflow logic, and product architecture in a customer-facing context.
  • Experience engaging with customers at all organizational levels - from end users to executive stakeholders - with professionalism and strong business judgment.
  • Excellent verbal and written communication skills; able to build trust with internal teams, cross-functional partners, and external customers.
  • Strong analytical thinking and systems orientation - able to model complex customer workflows and develop resolution strategies for non-routine implementation challenges.
  • Demonstrated ability to make sound decisions in ambiguous situations while balancing competing priorities, customer needs, and resource constraints.
  • Ability to travel approximately 25% of the time.
    Preferred Experience:
  • Experience delivering implementations for government agencies or in regulated public-sector environments.
  • Familiarity with government budgeting, finance/budgeting solutions, procurement, permitting, licensing, asset management, or related domains.
  • Geographic Information Systems (GIS) software experience.
  • Strong Excel skills, including VLOOKUP, pivot tables, and data formatting; experience with ETL tools or workflow automation is a plus.

Compensation:
Chicago, IL: $125,000 - $150,000
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
Why OpenGov?
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started.
A Team of Passionate, Driven People
This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
  • Comprehensive healthcare options for individuals and families
  • Flexible vacation policy and paid company holidays
  • 401(k) with company match
  • Paid parental leave, wellness stipends, and HSA contributions
  • Professional development and growth opportunities
  • A collaborative office environment with weekly catered lunches.

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