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Professional Services Operations Manager Jobs in Decatur, IL

MPW

Operations Manager

Decatur, IL

... Manages general human resources operations within FEM (including, but not limited to: talent ... ADDITIONAL RESPONSIBILITIES: 1. Due to the nature of the business as a 24/7 service company, non ...

Marmon

Field Operations Supervisor 141

Decatur, IL

Transco Rail Services As a part of the global industrial organization Marmon Holdings-which is ... Manage staffing through recruitment, scheduling, training, and workforce planning * Facilitate ...

Texas Roadhouse

Service Manager

Decatur, IL · On-site

$5.2K/mo

Pay: $43,000.00 - $70,000.00 annually Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure ...

Texas Roadhouse

Service Manager

Forsyth, IL

$5.2K/mo

Pay: $43,000.00 - $70,000.00 annually Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure ...

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All JobsProfessional Services Operations JobsProfessional Services Operations Manager JobsProfessional Services Operations Manager Jobs in Decatur, IL

Professional Services Operations Manager information

See Decatur, IL salary details

$30.1K

$61.6K

$114.9K

How much do professional services operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for professional services operations manager in Decatur, IL is $61,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,200.00 per year, depending on experience, location, and employer.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What is the role of a professional services manager?

A professional services operations manager oversees the delivery of consulting or technical services to clients, ensuring projects are completed on time, within scope, and budget. They coordinate between sales, project teams, and clients, often utilizing project management tools and methodologies to optimize service delivery and client satisfaction.

What is the highest salary for an operations manager?

The highest salaries for a Professional Services Operations Manager can exceed $150,000 annually, especially in large organizations or with extensive experience and specialized skills. Compensation varies based on industry, location, and company size, with senior roles or those in high-demand sectors often earning higher pay. Bonuses, profit sharing, and benefits may also contribute to total compensation packages.

What are common challenges faced by a Professional Services Operations Manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is a Professional Services Operations Manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are professional services operations?

Professional services operations involve managing the delivery of consulting, advisory, or specialized services to clients. This includes overseeing project management, resource allocation, process optimization, and ensuring service quality to meet client expectations and business goals.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Professional Services Operations Manager, and why are they important?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.
What job categories do people searching Professional Services Operations Manager jobs in Decatur, IL look for? The top searched job categories for Professional Services Operations Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Professional Services Operations Manager jobs? Cities near Decatur, IL with the most Professional Services Operations Manager job openings:
Professional Services Operations Manager jobs near you

Operations Manager

MPW

Decatur, IL

Other

Posted 26 days ago

Job description

#INDISG

JOB FUNCTION:

This position is responsible for the coordination and control of multiple branch locations. This person will be called upon to grow and develop business within company defined geographic parameters. 


ESSENTIAL FUNCTIONS:

1. This position is a member of the Regional Management and Safety Teams and is expected to support and comply with company policies and to cultivate the MPW culture. 

2. Position will establish and follow safety rules and regulations including but not limited to DOT, Environmental Compliance and OSHA.  Lead monthly safety committee meetings. 

3. Position is responsible for management duties, including, but not limited to establishing and maintaining training standards, quality standards, customer service standards and IT strategy.

4. Position is responsible for establishing and meeting sales goals by managing regional sales team, pricing, and product management.  

5. Position is responsible for P&L oversight, meeting budget, capital outlay, and strategic planning goals.

6. Manages general human resources operations within FEM (including, but not limited to: talent acquisition, retention, personnel workflow, training and development, succession planning, and employee relations. 


ADDITIONAL RESPONSIBILITIES: 

1. Due to the nature of the business as a 24/7 service company, non-traditional availability may be required as a regular part of the job.

2. Travel to various MPW and customer sites as needed. (60 to 100 overnights required annually)

3. Becomes “expert” on full range of MPW product offerings in order to cross sell business units, adapt and share best practices.  


QUALIFICATIONS:

1. Business Degree or equivalent experience preferred. 

2. 8 years of management and P&L experience

3. Strong business acumen.  

4. Strong organization and planning skills.

5. Industrial Experience preferred.