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Professional Services Operations Manager Jobs in Wisconsin

8100 United States - Genesys Cloud Services, Inc.

WI · On-site

$151 - $266/hr

Lead Genesys Professional Services' most strategic and business-critical customer transformation ... Anticipate business, operational, contractual, financial, technical, and organizational risks ...

New

Source Energy Services

Operations Manager

Blair, WI · On-site

Support a positive and professional work environment Qualifications * Bachelor's degree in ... Source Energy Services is a logistics and oilfield services company that focuses on the integrated ...

API Heat Transfer

Operations Manager

Germantown, WI · On-site

Collaborate with Engineering, Quality, Supply Chain, and Customer Service to resolve production ... Professional Development Opportunities Join our team and help drive operational excellence at ...

Aptive Environmental

Operations Manager

New Berlin, WI · On-site

$80K - $95K/yr

Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools Review Service ...

API Heat Transfer

Operations Manager

Germantown, WI

Collaborate with Engineering, Quality, Supply Chain, and Customer Service to resolve production ... Professional Development Opportunities Join our team and help drive operational excellence at ...

Aptive Environmental

Operations Manager

Green Bay, WI · On-site

$60K - $70K/yr

... all Service Professionals, Lead Service Professionals, and Operations Supervisors within the ... management • Work closely with the Regional Operations Manager and Continuous Improvement ...

API Heat Transfer

Operations Manager

Germantown, WI · On-site

Collaborate with Engineering, Quality, Supply Chain, and Customer Service to resolve production ... Professional Development Opportunities Join our team and help drive operational excellence at ...

Aptive Environmental

Operations Manager

New Berlin, WI · On-site

$60K - $70K/yr

Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools Review Service ...

Aptive Environmental

Operations Manager

New Berlin, WI · On-site

$60K - $70K/yr

Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools Review Service ...

Aptive Environmental

Operations Manager

Madison, WI · On-site

$80K - $95K/yr

... all Service Professionals, Lead Service Professionals, and Operations Supervisors within the ... management • Work closely with the Regional Operations Manager and Continuous Improvement ...

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All JobsProfessional Services Operations JobsProfessional Services Operations Manager JobsProfessional Services Operations Manager Jobs in Wisconsin

Professional Services Operations Manager information

See Wisconsin salary details

$29.9K

$64.8K

$119.5K

How much do professional services operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for professional services operations manager in Wisconsin is $64,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a professional services operations manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional services operations manager?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.

What are common challenges faced by a professional services operations manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Professional Services Operations Manager jobs in Wisconsin?

For Professional Services Operations Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Professional Services Operations Manager jobs in Wisconsin look for?

The top searched job categories for Professional Services Operations Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Professional Services Operations Manager jobs?

Cities in Wisconsin with the most Professional Services Operations Manager job openings:

Professional Services Operations Manager jobs near you

Category Manager - Professional Services

Milwaukee, WI • On-site

iShare, Inc.
See more jobs at iShare, Inc.external

Full-time

Re-posted 23 days ago

Job description

Category Manager - Professional Services
Category Manager will drive end-to-end sourcing execution and category management for Professional Services spend, including consulting, advisory, IT services, legal, staffing, and BPO. The role combines hands-on sourcing delivery with category strategy & execution, commercial structuring, and stakeholder engagement to deliver cost, quality, and business outcomes.
Responsibilities:
  • Support development and execution of category strategies for professional services spend
  • Identify opportunities for rate optimization, vendor consolidation, and scope rationalization
  • Manage demand pipelines and align sourcing with organizational priorities
  • Execute sourcing engagements across consulting firms, system integrators, staffing vendors, legal firms, and BPO providers
  • Develop and manage rate cards, benchmarking, and pricing frameworks across service providers
  • Negotiate resource mix, utilization assumptions, and delivery models (onshore/offshore)
  • Managed end-to-end sourcing cycle, understand business needs, perform vendor research to identify potential participants to getting the contract signed
  • Develop and published RFP in Ariba
  • Conduct market research and analysis to identify potential suppliers, evaluate their capabilities, and gather market intelligence to support decision-making
  • Lead supplier selection and qualification processes, including issuing RFIs, RFPs, and conducting supplier evaluations and negotiations
  • Collaborate with internal stakeholders to understand their requirements and ensure the sourcing strategy meets their needs
  • Negotiate contracts, terms, and pricing with suppliers to secure favorable agreements that optimize value while mitigating risks
  • Manage project plan for all assigned sourcing requests from requirement gathering to contracting
  • Negotiate contracts, terms, and pricing with suppliers to secure favorable agreements (MSA/SOW) that optimize value while mitigating risks
  • Liaise with legal, business and supplier to finalize contracts
  • Document and analyze supplier responses to ensure it contains valid and detailed information
  • Co-ordination with various stakeholders (business, procurement, suppliers) for setting up meetings, presentations and other sessions
  • Liaising with business stakeholders, procurement team and suppliers to ensure timely and successful completions of tasks and activities (related to RFx events, NDA management and contracting)
  • Partner with business stakeholders, Finance, Legal, and delivery teams to understand requirements and drive sourcing outcomes
  • Maintaining project plans/ tracker for all requests and sourcing events, including timely reporting to all stakeholders
  • Track and report savings, cost avoidance, and spend visibility across professional services categories

Qualifications:
  • Bachelor's Degree
  • 5+ years of sourcing/procurement experience with a focus on professional services, consulting, advisory, BPO etc
  • Proven experience as a Sourcing Specialist, Procurement Specialist, or similar role
  • Strong knowledge of strategic sourcing methodologies, procurement best practices, and supplier management
  • Must possess excellent verbal and written communication skills
  • Good project management/ business analysis/ process analysis skills
  • Strong organizational skills with attention to detail and ability to manage multiple priorities
  • Professional certifications such as Certified Professional in Supply Management (CPSM) or Project Management Professional (PMP)® Certification will be a plus

About
In the perfect storm of technology forces shaping the business world, the question is not whether companies need to adapt to stay competitive but which tech partner to trust for long-term business improvement and transformation needs.
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right.
Who We Are
Based in New Jersey, iShare is a boutique IT consulting firm with strategic advisory, development, and staffing services designed for specific industry verticals. iShare was founded to fill a real market need - with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company's unique scenario and requirement, and then architect a solution accordingly.
Recognizing this gap, senior industry executives put their credibility on the line to form iShare and ensure they create a fulfilling experience with lasting value for all stakeholders - customers, employees and partners. iShare leadership team has 20+ years average IT experience and is well-rounded in technology, operations, account and customer management. Our experience spans C-Suite positions with Fortune 100 firms as well as mid-tier firms. Our background includes stints at multibillion-dollar ITO / BPO firms as well as startups.

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