Professional Services Operations Manager Jobs in Middleton, WI

Rhumbix is seeking a customer-focused and technically capable Professional Services Consultant to lead implementations, drive customer adoption, and deliver operational value for our construction clients. This role bridges technology, construction operations, and change management to ensure successful onboarding and long-term customer outcomes. The ideal candidate combines strong project management skills with construction industry knowledge and the ability to work collaboratively with field teams, executives, and technical stakeholders.

• Client Onboarding: Act as the primary point of contact to lead end-to-end implementation projects for enterprise and mid-market customers. Develop implementation plans, timelines, and success criteria.
• Workflow Configuration: Conduct discovery sessions to understand customer workflows, operational processes, and business objectives. Work with clients to digitize complex, paper-based processes into custom forms (like Time & Materials and Daily Construction Reports). Configure the Rhumbix platform to align with customer requirements and best practices.
• Training & Enablement: Deliver targeted training sessions for office admin teams and field users on how to use Rhumbix mobile apps for Timekeeping and Labor Productivity.
• Data Integration Support: Collaborate with the product and development teams to map out customized CSV or ERP payroll exports so data flows flawlessly into systems like Sage and other ERPs.
• Cross-Functional Collaboration: Partner with Account Executives on pre-sales demonstration calls to address specific technical needs and relay client feedback to product developers.

• 3+ years of experience in Professional Services, Implementation Consulting, Customer Success, or Solutions Consulting.
• Experience working with construction technology, field operations, workforce management, or SaaS platforms.
• Strong understanding of construction workflows, labor tracking, payroll, or project operations.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving capabilities.
• Ability to travel to customer sites as needed.

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/.

Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $92,000 and $164,560. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

This role may require in-person onboarding and/or in-person ID verification.

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all.