Operations Manager
Memphis, TN · On-site
Description - Operations Manager Position Summary The Operations Manager plays a pivotal role in ... related professional services. • Strong leadership skills with proven ability to manage cross ...
Operations Manager
Memphis, TN · On-site
Description - Operations Manager Position Summary The Operations Manager plays a pivotal role in ... related professional services. • Strong leadership skills with proven ability to manage cross ...
Service Operations Manager
Nashville, TN · On-site
... professionalism, and precision. We operate with clarity, growth, and purpose at the core of our ... Operational Oversight & Vendor Management * Own service execution across multiple assets, vendors ...
Service Operations Manager
Nashville, TN · On-site
... professionalism, and precision. We operate with clarity, growth, and purpose at the core of our ... Operational Oversight & Vendor Management * Own service execution across multiple assets, vendors ...
Service Operations Manager
Nashville, TN · On-site
... professionalism, and precision. We operate with clarity, growth, and purpose at the core of our ... Operational Oversight & Vendor Management * Own service execution across multiple assets, vendors ...
Service Operations Manager
Nashville, TN · On-site
... professionalism, and precision. We operate with clarity, growth, and purpose at the core of our ... Operational Oversight & Vendor Management * Own service execution across multiple assets, vendors ...
Service Operations Manager
Nashville, TN · On-site
... professionalism, and precision. We operate with clarity, growth, and purpose at the core of our ... Operational Oversight & Vendor Management * Own service execution across multiple assets, vendors ...
Service Operations Manager
Nashville, TN · On-site
... professionalism, and precision. We operate with clarity, growth, and purpose at the core of our ... Operational Oversight & Vendor Management * Own service execution across multiple assets, vendors ...
Be Seen First
HVACR Service Operations Manager
Nashville, TN · On-site
$100K - $126K/yr
Service Operations Manager Grindstone Maintenance Solutions - Nashville, TN Lead a Team. Build a ... Communicate professionally with customers regarding diagnoses, recommendations, scheduling, and ...
Quick apply
Be Seen First
HVACR Service Operations Manager
Nashville, TN · On-site
$100K - $126K/yr
Service Operations Manager Grindstone Maintenance Solutions - Nashville, TN Lead a Team. Build a ... Communicate professionally with customers regarding diagnoses, recommendations, scheduling, and ...
- Operations ManagerPosition Summary The Operations Manager plays a pivotal role in overseeing the ... related professional services. Strong leadership skills with proven ability to manage cross ...
- Operations ManagerPosition Summary The Operations Manager plays a pivotal role in overseeing the ... related professional services. Strong leadership skills with proven ability to manage cross ...
Operations Manager
Brentwood, TN · On-site
Operations Manager Reports To: Director of Operations FLSA Status: Exempt At Blankenship CPA Group ... Bachelor's degree required. * 7-10 years of experience in a professional services environment, with ...
Operations Manager
Brentwood, TN · On-site
Operations Manager Reports To: Director of Operations FLSA Status: Exempt At Blankenship CPA Group ... Bachelor's degree required. * 7-10 years of experience in a professional services environment, with ...
Operations Manager
$85K - $95K/yr
Nashville, Tennessee Primary Responsibilities The Operations Manager will provide organized ... Candidates with previous experience acting as Facilities Manager in a large professional services ...
Operations Manager
$85K - $95K/yr
Nashville, Tennessee Primary Responsibilities The Operations Manager will provide organized ... Candidates with previous experience acting as Facilities Manager in a large professional services ...
Operations Manager
Nashville, TN · On-site
$85K - $95K/yr
Nashville, Tennessee Primary Responsibilities The Operations Manager will provide organized ... Candidates with previous experience acting as Facilities Manager in a large professional services ...
Operations Manager
Nashville, TN · On-site
$85K - $95K/yr
Nashville, Tennessee Primary Responsibilities The Operations Manager will provide organized ... Candidates with previous experience acting as Facilities Manager in a large professional services ...
The Event Servicing & Operations Manager is responsible for overseeing the successful planning ... We are seeking a skilled and passionate professional who takes pride in creating unparalleled ...
The Event Servicing & Operations Manager is responsible for overseeing the successful planning ... We are seeking a skilled and passionate professional who takes pride in creating unparalleled ...
The Event Servicing & Operations Manager is responsible for overseeing the successful planning ... We are seeking a skilled and passionate professional who takes pride in creating unparalleled ...
The Event Servicing & Operations Manager is responsible for overseeing the successful planning ... We are seeking a skilled and passionate professional who takes pride in creating unparalleled ...
OPERATIONS MANAGER
Nashville, TN · On-site
... professional manner. The Operations Manager also supports budgeting and forecasting, prepares ... Strong customer service, conflict resolution, and relationship management skills with clients ...
Quick apply
OPERATIONS MANAGER
Nashville, TN · On-site
... professional manner. The Operations Manager also supports budgeting and forecasting, prepares ... Strong customer service, conflict resolution, and relationship management skills with clients ...
Fire Sprinkler Operations Manager
Memphis, TN · On-site
$90K - $150K/yr
This role manages installation, service, inspections, underground, fabrication coordination ... Resolve customer concerns and operational issues professionally. * Attend project meetings and ...
Fire Sprinkler Operations Manager
Memphis, TN · On-site
$90K - $150K/yr
This role manages installation, service, inspections, underground, fabrication coordination ... Resolve customer concerns and operational issues professionally. * Attend project meetings and ...
Operations Manager
Chattanooga, TN · On-site
Manage and coordinate all operational aspects of the full-service hotel, including front desk, housekeeping, food and beverage, and maintenance departments. * Ensure compliance with brand standards ...
New
Operations Manager
Chattanooga, TN · On-site
Manage and coordinate all operational aspects of the full-service hotel, including front desk, housekeeping, food and beverage, and maintenance departments. * Ensure compliance with brand standards ...
New
This role manages installation, service, inspections, underground, fabrication coordination ... Resolve customer concerns and operational issues professionally. * Attend project meetings and ...
Quick apply
This role manages installation, service, inspections, underground, fabrication coordination ... Resolve customer concerns and operational issues professionally. * Attend project meetings and ...
Operations Manager
Franklin, TN · On-site
$27.75/hr
The OMT is responsible for engaging in and owning their professional development through completing ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Franklin, TN · On-site
$27.75/hr
The OMT is responsible for engaging in and owning their professional development through completing ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Franklin, TN · On-site
The OMT is responsible for engaging in and owning their professional development through completing ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Franklin, TN · On-site
The OMT is responsible for engaging in and owning their professional development through completing ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Spring Hill, TN · On-site
$27.75/hr
The OMT is responsible for engaging in and owning their professional development through completing ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Spring Hill, TN · On-site
$27.75/hr
The OMT is responsible for engaging in and owning their professional development through completing ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Spring Hill, TN · On-site
The OMT is responsible for engaging in and owning their professional development through completing ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Spring Hill, TN · On-site
The OMT is responsible for engaging in and owning their professional development through completing ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Nashville, TN · On-site
As Operations Manager, you will be responsible for overseeing the daily operations of Assembly Hall ... From ensuring consistent service standards across multiple food and beverage outlets, to supporting ...
Quick apply
Operations Manager
Nashville, TN · On-site
As Operations Manager, you will be responsible for overseeing the daily operations of Assembly Hall ... From ensuring consistent service standards across multiple food and beverage outlets, to supporting ...
Professional Services Operations Manager information
See Tennessee salary details
$26.6K - $33.8K
15% of jobs
$37.2K is the 25th percentile. Wages below this are outliers.
$33.8K - $41K
22% of jobs
The median wage is $47.5K / yr.
$41K - $48.3K
15% of jobs
$48.3K - $55.5K
9% of jobs
$55.5K - $62.8K
9% of jobs
$66.6K is the 75th percentile. Wages above this are outliers.
$62.8K - $70K
8% of jobs
$70K - $77.3K
6% of jobs
$77.3K - $84.5K
4% of jobs
$84.5K - $91.8K
3% of jobs
$91.8K - $99K
2% of jobs
$99K - $106.2K
5% of jobs
$26.6K
$57.6K
$106.2K
How much do professional services operations manager jobs pay per year?
As of Aug 27, 2026, the average yearly pay for professional services operations manager in Tennessee is $57,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $71,000.00 per year, depending on experience, location, and employer.
What is a professional services operations manager?
A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.
What are the key skills and qualifications needed to thrive as a professional services operations manager?
To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.
What are common challenges faced by a professional services operations manager, and how can they be addressed?
Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.
What is the difference between Professional Services Operations Manager vs Project Manager?
| Aspect | Professional Services Operations Manager | Project Manager |
|---|---|---|
| Primary Focus | Oversees service delivery processes, resource management, and operational efficiency within professional services | Plans, executes, and closes specific projects within scope, time, and budget |
| Credentials | Often requires a bachelor's degree, PMP or similar certifications beneficial | Typically requires a bachelor's degree, PMP or similar certifications |
| Work Environment | Works within professional services teams, client-facing, strategic operations |
The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.
What are popular job titles related to Professional Services Operations Manager jobs in Tennessee?
For Professional Services Operations Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Professional Services Operations Manager jobs in Tennessee look for?
The top searched job categories for Professional Services Operations Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Professional Services Operations Manager jobs?
Cities in Tennessee with the most Professional Services Operations Manager job openings:
Operations Manager
Memphis, TN • On-site
Segue HR LLC •
Human Resources Consulting Services • 11 - 50 employees11 - 50 employees
Other
Re-posted 7 hours ago
Job description
Description
Job Description - Operations Manager
Position Summary
The Operations Manager plays a pivotal role in overseeing the daily operations of a small but growing payroll and HR services company. This position ensures that administrative, payroll, HR, and client support functions run efficiently and align with company goals. The Operations Manager partners closely with leadership to improve processes, oversee staff performance, ensure compliance, and deliver a consistent and high-quality client experience.
Key Responsibilities
• Oversee daily operational functions across payroll, HR services, client support, and tax administration.
• Manage scheduling, workload allocation, and accountability of team members across functions.
• Develop, implement, and refine standard operating procedures (SOPs) to ensure consistent service delivery.
• Monitor client onboarding and support processes to ensure deadlines, accuracy, and service quality.
• Collaborate with leadership on process improvement initiatives, technology upgrades, and system optimization.
• Track and report on operational performance metrics, including client satisfaction, response times, and project completion.
• Support compliance efforts by ensuring proper handling of sensitive payroll/HR data and adherence to regulatory requirements.
• Assist in recruiting, onboarding, and training new team members within the operations team.
• Serve as a point of escalation for operational issues affecting client relationships.
• Prepare reports and updates for leadership regarding departmental progress, challenges, and opportunities.
Qualifications
• Bachelor's degree in Business Administration, Operations, Human Resources, or related field (preferred).
• 5+ years of experience in operations management, preferably in payroll, HR services, or related professional services.
• Strong leadership skills with proven ability to manage cross-functional teams.
• Familiarity with payroll/HRIS systems (e.g., UKG Ready, ADP, Paychex, Paylocity).
• Excellent problem-solving and decision-making skills.
• Strong organizational skills and ability to prioritize multiple projects.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, small business environment.
Key Performance Indicators (KPIs)
• Operational Efficiency: % of client implementations and support cases completed on time.
• Accuracy: Reduction in errors for payroll, HR, and tax processes.
• Client Satisfaction: CSAT and post-engagement survey scores.
• Team Productivity: Tickets, projects, and tasks completed per FTE.
• Process Improvement: Number of SOPs/processes streamlined or automated.
• Compliance: Zero missed deadlines for filings, compliance reporting, and regulatory requirements.
Requirements
Qualifications
• Bachelor's degree in Business Administration, Operations, Human Resources, or related field (preferred).
• 5+ years of experience in operations management, preferably in payroll, HR services, or related professional services.
• Strong leadership skills with proven ability to manage cross-functional teams.
• Familiarity with payroll/HRIS systems (e.g., UKG Ready, ADP, Paychex, Paylocity).
• Excellent problem-solving and decision-making skills.
• Strong organizational skills and ability to prioritize multiple projects.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, small business environment.
Job Description - Operations Manager
Position Summary
The Operations Manager plays a pivotal role in overseeing the daily operations of a small but growing payroll and HR services company. This position ensures that administrative, payroll, HR, and client support functions run efficiently and align with company goals. The Operations Manager partners closely with leadership to improve processes, oversee staff performance, ensure compliance, and deliver a consistent and high-quality client experience.
Key Responsibilities
• Oversee daily operational functions across payroll, HR services, client support, and tax administration.
• Manage scheduling, workload allocation, and accountability of team members across functions.
• Develop, implement, and refine standard operating procedures (SOPs) to ensure consistent service delivery.
• Monitor client onboarding and support processes to ensure deadlines, accuracy, and service quality.
• Collaborate with leadership on process improvement initiatives, technology upgrades, and system optimization.
• Track and report on operational performance metrics, including client satisfaction, response times, and project completion.
• Support compliance efforts by ensuring proper handling of sensitive payroll/HR data and adherence to regulatory requirements.
• Assist in recruiting, onboarding, and training new team members within the operations team.
• Serve as a point of escalation for operational issues affecting client relationships.
• Prepare reports and updates for leadership regarding departmental progress, challenges, and opportunities.
Qualifications
• Bachelor's degree in Business Administration, Operations, Human Resources, or related field (preferred).
• 5+ years of experience in operations management, preferably in payroll, HR services, or related professional services.
• Strong leadership skills with proven ability to manage cross-functional teams.
• Familiarity with payroll/HRIS systems (e.g., UKG Ready, ADP, Paychex, Paylocity).
• Excellent problem-solving and decision-making skills.
• Strong organizational skills and ability to prioritize multiple projects.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, small business environment.
Key Performance Indicators (KPIs)
• Operational Efficiency: % of client implementations and support cases completed on time.
• Accuracy: Reduction in errors for payroll, HR, and tax processes.
• Client Satisfaction: CSAT and post-engagement survey scores.
• Team Productivity: Tickets, projects, and tasks completed per FTE.
• Process Improvement: Number of SOPs/processes streamlined or automated.
• Compliance: Zero missed deadlines for filings, compliance reporting, and regulatory requirements.
Requirements
Qualifications
• Bachelor's degree in Business Administration, Operations, Human Resources, or related field (preferred).
• 5+ years of experience in operations management, preferably in payroll, HR services, or related professional services.
• Strong leadership skills with proven ability to manage cross-functional teams.
• Familiarity with payroll/HRIS systems (e.g., UKG Ready, ADP, Paychex, Paylocity).
• Excellent problem-solving and decision-making skills.
• Strong organizational skills and ability to prioritize multiple projects.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, small business environment.
About Segue HR
Sourced by ZipRecruiter
Industry
Human resources consulting services
Company size
11 - 50 Employees
Headquarters location
Memphis, TN, US
Year founded
2015