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Professional Services Operations Manager Jobs in Arizona

The Operations Manager will execute, direct, and coordinate the activities of the Pool Maintenance ... Regularly inspects and evaluates maintenance services to ensure quality service is being delivered.

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

Operations Manager

Mesa, AZ · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

Operations Manager

Mesa, AZ · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

Operations Manager

Mesa, AZ · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

Operations Manager

Tempe, AZ · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

Operations Manager

Tempe, AZ · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

Operations Manager

Mesa, AZ · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... A management team that cares about your professional development. * Free membership for you and ...

Showing results 21-40

Professional Services Operations Manager information

See Arizona salary details

$27.9K

$60.5K

$111.5K

How much do professional services operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for professional services operations manager in Arizona is $60,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a professional services operations manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional services operations manager?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.

What are common challenges faced by a professional services operations manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Professional Services Operations Manager jobs in Arizona?

For Professional Services Operations Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Professional Services Operations Manager jobs in Arizona look for?

The top searched job categories for Professional Services Operations Manager jobs in Arizona are:

What cities in Arizona are hiring for Professional Services Operations Manager jobs?

Cities in Arizona with the most Professional Services Operations Manager job openings:

Infographic showing various Professional Services Operations Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $60,514 per year, or $29.1 per hour.

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

The Operations Manager will execute, direct, and coordinate the activities of the Pool Maintenance Specialists to ensure efficiency and quality in repair operations.
Requirements
Supervisory Responsibilities:
  • Hires and trains Pool Maintenance Specialists.
  • Provides on-going training and guidance to pool maintenance department.
  • Organizes, directs, and oversees the daily workflow, schedules, and assignments of pools.
  • Models and promotes a positive attitude and provides feedback and motivation to encourage a sense of belonging and investment in the maintenance team.
  • Provides constructive and timely performance evaluations.
  • Documents and manages disciplinary actions and assists Branch Manager with termination of employees in accordance with company policy when needed.

Duties/Responsibilities:
Administrative Duties
  • Collaborates with other managers, administrators, and supervisors to coordinate activities in and among departments.
  • Develops and implements policies, procedures, goals, and objectives for maintenance operations in collaboration with other managers.
  • Ensures compliance with administrative policies and procedures, safety rules, contracts, environmental policies, and government regulations as directed by the company.
  • Reviews and analyzes expenditures and other financial information and uses results to develop and implement plans, policies, and budgets in collaboration with other managers to meet company goals.
  • Manages department staff and tracks employee satisfaction, productivity, accuracy, customer feedback and attitude and counsel employees as needed to promote advancement and compliance with company policies.
  • Schedules and directs department meetings to facilitate proper communication and team building experiences, pass along customer praise and other feedback, communicate current issues or policy changes, provide brief training and networking experiences, and other topics as needed.
  • Reviews time stamps reported by all staff under supervision daily and manages overtime requests, time off requests and improper time reporting or usage.
  • Manages training of employees required at hiring and ongoing training required by the company related to safety, driving, company policies and administrative duties.
  • Manages and directs all maintenance, repair, and replacement of vehicles.
  • Manages lead technicians or administrators under supervision in the assistance with the operational duties below, as applicable.
  • Performs other administrative duties as required.

Operational Duties
  • Manages warehouse space allocated for the department, monthly inventory counts in the warehouse and maintenance vehicles as required by the company and check in and out of all materials by technicians.
  • Manages inventory ordering of chemicals and parts for scheduled jobs, confirmation of best price and vendor for purchasing, and control of inventory until checked out by technician.
  • Maintains knowledge of current industry standards relating to swimming pool maintenance and repair.
  • Ensures compliance with federal, state, local, and organizational laws, regulations, guidelines, and best practices, including those related to safety and health, as it applies to the department or work performed.
  • Directs dispatching and routing activities and tracks transportation vehicles to ensure compliance and efficiency.
  • Manages and directs lead technicians or administrative assistance as assigned to the department.
  • Handles communication with clients via phone, email, and text to establish new business, respond to further requests for service and to manage customer expectations, satisfaction, and concerns.
  • Manages customer assignment to routes, assignment and execution of part replacement or delivery, and assignment of specialty service to ensure compliance with department expectation and pricing guidelines.
  • Audits customer feedback, route logs and work order history to ensure that customer difficulties or problems are investigated and resolved.
  • Manages rescheduling of work missed due to unforeseen circumstances and covers department work in the field as needed to maintain customer satisfaction.
  • Regularly inspects and evaluates maintenance services to ensure quality service is being delivered.
  • Identifies and corrects problems and inefficiencies in maintenance service, equipment, or skills.
  • Periodically performs a ride along with technicians to evaluate their job and customer service competencies and skills and provide guidance as needed.
  • Performs other operational duties as assigned.

Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong logistical, analytical, and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:
  • Associate degree in a related field, or equivalent industry work experience required.
  • Strong knowledge of swimming pool repair and maintenance preferred.
  • Three years of supervisory experience preferred.

Physical Requirements:
  • Prolonged periods of standing and walking.
  • Prolonged periods of sitting at a desk working on computers.
  • Must be physically able to climb ladders, bend, and crawl in awkward spaces.
  • Must be able to lift 50 pounds at times.