ZipRecruiter

Log In

1

Professional Services Manager Jobs in Raleigh, NC

Celonis

Manager, Services

Raleigh, NC · On-site

Experience in managing professional services teams, preferably in enterprise SaaS companies * Experience of building relationships with sales teams, involvement in deals * Proven leadership in ...

Redhat

Territory Services Manager

Raleigh, NC · On-site

$130K - $201K/yr

As a Territory Services Manager, you will collaborate with the assigned sales team, our partners ... Attend or host regular meetings with customers to build relationships in a professional and ...

AEG

Baseball Ticket Services Manager

Durham, NC · On-site

POSITION OVERVIEW The Ticket Services Manager plays a critical role in delivering an exceptional ... This position requires a detail-oriented, highly organized professional who is committed to ...

Motorola

Technical Service Manager

Raleigh, NC · Remote

$90K - $105K/yr

... professional services. This organization drives operational acceptance and satisfaction while ... Manage critical customer relationships during high-pressure outages and major incidents ...

AICPA

Manager - Firm Services

Durham, NC · Hybrid

$100K - $115K/yr

Manage projects from planning through execution. * Improve resources based on member needs ... professional services firm. * Public accounting experience, including knowledge of CPA-client ...

previous pagenext page

Showing results 21-40

All JobsProfessional Services JobsProfessional Services Manager JobsProfessional Services Manager Jobs in Raleigh, NC

Professional Services Manager information

See Raleigh, NC salary details

$11

$23

$39

How much do professional services manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for professional services manager in Raleigh, NC is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.12 per hour, depending on experience, location, and employer.

What does a professional services manager do?

A Professional Services Manager oversees teams that deliver specialized services to clients, typically in industries like IT, consulting, or engineering. Their responsibilities include project management, client relationship management, resource allocation, and ensuring service quality. They act as a liaison between clients and the company, ensuring that client needs are met and projects are completed on time and within budget. Additionally, they may be involved in hiring and training staff, budgeting, and process improvement to enhance service delivery.

What are the key skills and qualifications needed to thrive as a professional services manager, and why are they important?

To thrive as a Professional Services Manager, you need strong project management skills, industry expertise, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools like Asana or Jira, and relevant certifications such as PMP are commonly required. Outstanding leadership, client relationship management, and problem-solving abilities set top performers apart. These skills and qualities are crucial for delivering high-quality client solutions, managing teams efficiently, and ensuring customer satisfaction in a dynamic service environment.

How does a professional services manager typically collaborate with cross-functional teams to deliver client projects?

A Professional Services Manager regularly coordinates with sales, product development, and technical support teams to ensure successful project delivery for clients. This role involves translating client requirements into actionable plans, assigning tasks to specialized team members, and monitoring project progress to meet deadlines and quality standards. Effective communication and problem-solving skills are crucial, as the manager often acts as the primary liaison between clients and internal stakeholders. Regular meetings and status updates help align everyone toward common objectives and resolve any issues promptly.

What is the difference between Professional Services Manager vs Project Manager?

AspectProfessional Services ManagerProject Manager
CredentialsTypically requires a bachelor’s degree in business, IT, or related field; certifications like PMP or PMI-ACP are commonRequires a bachelor’s degree; PMP certification often preferred
Work EnvironmentLeads client-facing teams, manages service delivery, and ensures client satisfactionPlans, executes, and closes projects within scope, time, and budget
Employer & Industry UsageUsed in consulting, IT services, and professional service firmsCommon across various industries including construction, IT, and marketing

The Professional Services Manager focuses on overseeing client projects and service delivery, ensuring client satisfaction and managing teams. In contrast, the Project Manager concentrates on planning and executing specific projects within defined constraints. Both roles require strong organizational skills and certifications like PMP, but their primary responsibilities and focus areas differ.

What are popular job titles related to Professional Services Manager jobs in Raleigh, NC?

For Professional Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Professional Services Manager jobs in Raleigh, NC look for?

The top searched job categories for Professional Services Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Professional Services Manager jobs?

Cities near Raleigh, NC with the most Professional Services Manager job openings:

Professional Services Manager jobs near you
Infographic showing various Professional Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $48,413 per year, or $23.3 per hour.

Manager, Services

Celonis

Raleigh, NC • On-site

Full-time

Medical, PTO

Re-posted 15 days ago

Key responsibilities

  • Lead, guide, and develop a team of Consultants and Project Managers to ensure successful deployment of Celonis technology across customers.

  • Manage project portfolios to deliver high-quality, timely deployments that meet customer requirements and drive measurable business impact.

  • Drive adoption and value realization by ensuring comprehensive project governance, user onboarding, training, and knowledge transfer.

Job description

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model - which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.
The Role:
As Services Manager, you will lead, guide and develop a team of 10+ Consultants and Project Managers. You are responsible for driving successful deployments of the Celonis technology across our customers in various industry clusters across North America. This includes to drive services sales cycles, incl. project scoping and service proposal creation, and ensure strong customer engagement management.
You will partner cross-functionally to support all customer engagement efforts and will liaise frequently with the Sales and Value Engineering teams to ensure customer satisfaction, loyalty and adoption of the Celonis platform.
The Work You'll Do:
  • Sales - position and sell the right services, work closely and build trust with Sales and Value Engineering to support ACV land and expand motions; maximize services revenue and ensure utilization targets
  • Delivery - manage portfolio of projects to success, build relationships directly with largest/most strategic customers in region; ensure timely and high-quality deployments of the Celonis technology, with a constant focus on driving measurable business impact and delivering tangible value, that meet customer requirements, accelerate time to first value and drive measurable business impact; communicate with stakeholders in Celonis' largest customers, handle escalations and navigate challenging situations with positive and balanced results; manage, forecast and monitor resource capacity and utilization, staffing appropriately all customer engagements
  • Value and Adoption - Drive a value-focused mindset within the team, ensure project governance to deliver rapid, tangible improvements and fast ROI; drive adoption by ensuring comprehensive adoption plans are incorporated into each project, including user onboarding, training, and knowledge transfer, in collaboration with the Academy.
  • Product - ensure a focus on deep product and technical knowledge, that will provide thought leadership for our customers, and best practice implementation and adoption of Celonis software, especially in the area of new product introduction. Ensure that the Consulting team is fully enabled and leverages all product capabilities on customer deployments
  • People - build, support, enable a high performance team; lead and manage a team of approx. 5-10 Celonis Project managers and Consultants, specializing one or more industry verticals; proactively manage hiring, attrition, productivity, morale, resource allocation, team motivation and training, across the Consulting team
  • Partners - build relationships with the strategic partners (and our partner managers) in the region to support our most important customers
  • Practice - contribute to internal initiatives that make the organization better; recruit and develop a high-performing Program Manager and Consulting team, developing career paths for team members that allow for growth and development within the Services organization and Celonis overall

The qualifications you need:
  • 7+ years of experience in delivering high complex projects as a Program Manager or Program Director.
  • Proven leadership experience either directly managing or indirectly leading teams focused on BI/analytics project
  • Proven track record of leading complex transformational customer programs.
  • Good understanding of the implementation of Celonis products, at a level required to lead and direct Celonis Consultants and Project Managers
  • Experience in managing professional services teams, preferably in enterprise SaaS companies
  • Experience of building relationships with sales teams, involvement in deals
  • Proven leadership in interacting with senior / executive level customers
  • Experience in recruiting, motivating and retaining top talent
  • Excellent communication skills

Visa sponsorship is not offered for this role.
What Celonis can offer you:
  • Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
  • Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
  • Unrivaled Family Support: Benefit from our inclusive parental leave policy-24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
  • Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
  • Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
  • Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
  • Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
  • Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
  • Value-Driven Impact: Join a mission-led organization where our core values-Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future-drive every decision.

About Us:
Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand - turning AI's operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.

Apply