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Professional Services Manager Jobs in Raleigh, NC

aicpa

Manager - Firm Services

Durham, NC · On-site

$100K - $115K/yr

Manage projects from planning through execution. * Improve resources based on member needs ... professional services firm. * Public accounting experience, including knowledge of CPA-client ...

CIMA

Manager - Firm Services

Durham, NC · Hybrid

$100K - $115K/yr

Manage projects from planning through execution. * Improve resources based on member needs ... professional services firm. * Public accounting experience, including knowledge of CPA-client ...

AICPA

Manager - Firm Services

Durham, NC · On-site

$100K - $115K/yr

Manage projects from planning through execution. * Improve resources based on member needs ... professional services firm. * Public accounting experience, including knowledge of CPA-client ...

UNC HEALTH

Acute Care Therapy Services Manager

Raleigh, NC · On-site

$41.45 - $59.58/hr

... and management for the staff and programs within specialized therapy services, including Speech ... Professional Experience Requirements: • Five (5) years of experience of clinical experience, at ...

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Professional Services Manager information

See Raleigh, NC salary details

$11

$23

$39

How much do professional services manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for professional services manager in Raleigh, NC is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.12 per hour, depending on experience, location, and employer.

What does a professional services manager do?

A Professional Services Manager oversees teams that deliver specialized services to clients, typically in industries like IT, consulting, or engineering. Their responsibilities include project management, client relationship management, resource allocation, and ensuring service quality. They act as a liaison between clients and the company, ensuring that client needs are met and projects are completed on time and within budget. Additionally, they may be involved in hiring and training staff, budgeting, and process improvement to enhance service delivery.

What are the key skills and qualifications needed to thrive as a professional services manager, and why are they important?

To thrive as a Professional Services Manager, you need strong project management skills, industry expertise, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools like Asana or Jira, and relevant certifications such as PMP are commonly required. Outstanding leadership, client relationship management, and problem-solving abilities set top performers apart. These skills and qualities are crucial for delivering high-quality client solutions, managing teams efficiently, and ensuring customer satisfaction in a dynamic service environment.

How does a professional services manager typically collaborate with cross-functional teams to deliver client projects?

A Professional Services Manager regularly coordinates with sales, product development, and technical support teams to ensure successful project delivery for clients. This role involves translating client requirements into actionable plans, assigning tasks to specialized team members, and monitoring project progress to meet deadlines and quality standards. Effective communication and problem-solving skills are crucial, as the manager often acts as the primary liaison between clients and internal stakeholders. Regular meetings and status updates help align everyone toward common objectives and resolve any issues promptly.

What is the difference between Professional Services Manager vs Project Manager?

AspectProfessional Services ManagerProject Manager
CredentialsTypically requires a bachelor’s degree in business, IT, or related field; certifications like PMP or PMI-ACP are commonRequires a bachelor’s degree; PMP certification often preferred
Work EnvironmentLeads client-facing teams, manages service delivery, and ensures client satisfactionPlans, executes, and closes projects within scope, time, and budget
Employer & Industry UsageUsed in consulting, IT services, and professional service firmsCommon across various industries including construction, IT, and marketing

The Professional Services Manager focuses on overseeing client projects and service delivery, ensuring client satisfaction and managing teams. In contrast, the Project Manager concentrates on planning and executing specific projects within defined constraints. Both roles require strong organizational skills and certifications like PMP, but their primary responsibilities and focus areas differ.

What are popular job titles related to Professional Services Manager jobs in Raleigh, NC?

For Professional Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Professional Services Manager jobs in Raleigh, NC look for?

The top searched job categories for Professional Services Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Professional Services Manager jobs?

Cities near Raleigh, NC with the most Professional Services Manager job openings:

Professional Services Manager jobs near you
Infographic showing various Professional Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $48,413 per year, or $23.3 per hour.

Manager - Firm Services

aicpa

Durham, NC • On-site

$100K - $115K/yr

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Job description

About the Role:
You will provide a CPA firm perspective in developing and overseeing development of firm practice management resources that help firms address common practice management challenges. Stay informed about developments in public accounting and members' top concerns to proactively identify solutions and resources for Private Company Practice Section (PCPS) members. Engage with committees and members, contribute to PCPS strategic initiatives, and represent PCPS to promote member benefits, tools and resources.
Support AICPA strategies to increase engagement with CPA firms, driving awareness of opportunities in the profession and AICPA resources that foster firm success, volunteerism and advocacy.
You will report to the Director - Firm Services - as an individual contributor and have a hybrid work schedule.
You Will:
PCPS Resource and Program Management
  • Develop, update, and manage PCPS firm practice management resources, tools, surveys, guides, podcasts, networking groups, and member-facing initiatives.
  • Manage projects from planning through execution.
  • Improve resources based on member needs, feedback, and market trends.
  • Collaborate with internal teams to deliver and promote Firm Services offerings

Firm Segment Engagement
  • Support engagement strategies for key CPA firm constituencies, including firm size specific groups such as the Major Firms Group (Top 100), G400 (Firms 101 to 500) and Small Firms
  • Build relationships with firm leaders, members, and committee members.
  • Plan and support meetings, update calls, outreach, follow-ups, and communications.
  • Gather firm insights to inform Firm Services priorities.

Conferences and External Representation
  • Represent Firm Services at conferences, meetings, and member events.
  • Promote PCPS resources and Firm Services initiatives.

Profession and Market Awareness
  • Monitor trends, emerging issues, and developments affecting CPA firms.
  • Share insights and incorporate them into resource and engagement planning

You Have:
  • Bachelor's degree in accounting, finance or related field
  • 5+ years' related experience in a CPA or professional services firm.
  • Public accounting experience, including knowledge of CPA-client relationships and a commitment to staying current on evolving issues affecting CPA firms
  • Relevant experience at the Association or a State CPA Society is taken into consideration as an alternative to work in a professional services firm

How We Support You:
We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.
Learn more about The Association on LinkedIn and our Career Site.
##LI-Hybrid #GreatPlacetoWork
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
The Annual Salary Range for this role is: $100,000- $115,000
Please note, this is a standard range and exact compensation may vary based on experience and location. If you'd like to understand more on the salary range, please contact humanresources@aicpa-cima.com
If you're interested in this role, please apply before 4 September
While this role can work remotely in the US, please note that we are unable to employ individuals in the state of California.

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