Professional Services Manager Jobs in Alabama (NOW HIRING)

Summary
The Site Lead is the primary front-line security officer assigned to respond to emergencies by using proper tactics, techniques, and procedures within established time constraints.

The Site Lead is responsible for assisting with administrative duties such as, but not limited to; correspondence and memos; quality control; the recordkeeping and accuracy of training certifications, training scheduling; CPR first-aid scheduling; drug test and physical examination scheduling; payroll processing and time reporting, data entry and distribution of work schedules; other duties as requested by management.

Duties are accomplished by ensuring that subordinate security personnel (Security Guard II) perform client services in accordance with contract requirements, post orders, policies, and procedure as well as local, state and federal laws and regulations.

Essential Duties and Responsibilities
Reasonable Accommodations Statement: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. To the extent practicable in a field setting, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The responsibilities include, but are not limited to:
• Maintain a complete understanding and proficient ability in all essential duties and responsibilities detailed in the Security Guard II job descriptions.
• Provide guard briefings to in-coming officers on current activities and ensure guard knowledge is current.
• Visit and inspect each guard post within the first 2 hours of guard shift (unless responding to other incident requiring immediate attention) and document post visit;
• Respond as needed to incidents and all other incidents as needed during their respective shifts and direct guard response activities;
• Be knowledgeable of all guard posts and site locations, and assert his/herself to resolve situations requiring immediate attention or report to the appropriate channels for necessary attention;
• Ensure the generation of timely and accurate reports required by the contract; including all payroll data, training and certification records, personnel records and event logs.
• Review investigations of reported incidents or events to ensure proper notifications are made to client, and appropriate APSI corporate staff members
• Monitor project expenditures including payroll costs and purchasing of supplies to ensure compliance with the budget.
• Schedule staff to ensure adequate coverage levels as defined in contract at all times at all job sites
• Monitor employee compliance with Ahtna safety, health and HR policies and procedures
• Coordinate with APSI Security Program Manager and APSI Human Resources on the recruiting, hiring and management of employees to ensure adequate staffing on the project and compliance with HR laws, regulations and bargaining agreements.
• Ensure the staff is trained in the use of appropriate procedures to maintain the security of property, equipment and personnel when detaining disruptive individuals by using approved restraint techniques.
• Ensure staff is trained in all administrative and operational aspects required by the contract.
• Assist with the mentoring, training, and coaching of Guards on facility; and safety procedures and proper operational protocols
• Ensure required activity logs are maintained in a legible manner by all Guards and are distributed according to facility procedures and contractual requirements.
• Maintain the issuance and logging of required badges or passes to authorized personnel
• Maintain Audit and Inspection of all weapons, gear and equipment issued to subordinate personnel.
• Review the follow-up of violations to ensure proper procedures were followed
• Follow-up on reports of facility equipment and utility systems deficiencies and repairs.
• Other duties as assigned, or requirements set forth in client’s contract (security clearances, specialized training or tasks).

Access to government facilities/installations specific to this position is a mandatory requirement to fulfill the minimum qualifications for this position. The Government reserves the right, at its sole discretion, to deny or revoke access to the facilities/installations for reasons related to misconduct or security, with or without prior notice. If such access is denied or revoked by the Government, it will result in the termination of the employment relationship as the minimum job requirements can no longer be met.

Supervision
The Site Lead provides guidance to, Security Guard II personnel. Ensures the work performed meets the standards set by both Ahtna and the governmental client.

Minimum Qualifications:

1. Education: High School diploma or a GED equivalency certificate.
2. Experience:
a. Minimum of one (1) year of armed security, military police or law enforcement experience AND (one of the following requirements)
i. Associates degree in Criminal Justice or similar related field
ii. Three (3) years of security experience within the past five (5) years.
iii. Three (3) years of military or National Guard experience (active or reserve)
iv. Successful completion of Police Officers Standard Training (POST)
3. Skills: Basic computer operating skills; Excellent communication skills
4. Certifications: State Armed Security Guard license required.
5. Language: Must be fluent in speaking and writing in English.
6. Pre-Hire Screening: Must be able to pass criminal background screen, drug test and physical exam.
7. Must hold a current valid driver’s license
8. Post Hire Certifications: Must certify under customer requirements, obtain and maintain all security clearances, and pass annual weapons qualification standards.

Preferred Qualifications
1. Prior experience with the M4 / Remington 870 and .40 caliber platforms is preferred.

Shareholder Preference

Pursuant to applicable law, preference will be given to qualified Ahtna Native Corporation Shareholders, Descendents, and Spouses in all phases of employment. 

Core Competencies
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely according to strict deadlines.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Team Builder/Worker - Ability to inspire and work within a group of people to work toward a goal.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Flexible - Ability to adjust to a dynamic workflow and reprioritize as project demands change.

Physical Demands
1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2. While performing the duties of this job the employee is frequently required to sit, talk or hear, stand, walk, use hands to handle, or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, and taste or smell.
3. The employee occasionally lifts and/or moves anything from 10 to 100 pounds. Specific vision abilities required by this job includes close vision, distance vision, color vision and peripheral vision, depth perception and the ability to focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
The position may require extensive sitting, watching monitors, walking around the facility outside in rain, wind or other poor weather conditions and kneeling and stooping to look under or inside vehicles or containers.

Work Schedule   Generally Monday through Friday 8:00 am to 5:00 pm; may work shifts depending on size of contract and number of staff managed.  Evening and/or weekend and/or call-out or on-call work may be required.