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Professional Remote Patient Access Representative Jobs

Stanford Health Care

$18 - $23/hr

... accounts in a courteous and professional manner in accordance with performance standards ... One (1) year or more of call center, and/or patient access experience preferred. * EPIC experience ...

Phenom People

$16 - $31.44/hr

Performs the duties of a Patient Access Representative * Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas You'll be rewarded and ...

Phenom People

$16 - $31.44/hr

Performs the duties of a Patient Access Representative * Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas You'll be rewarded and ...

RSi

Remote Patient Account Representative

$15 - $18/hr

Patient Account Representative Pay Range: $15.00 - $18.00 per hour| Schedule: Mon-Fri 8am-5pm/ 9am ... Competitive pay with ample opportunities for professional growth. * Fully remote position with a ...

Med-Metrix

Patient Access Director- Remote

Represent Med-Metrix on Client Projects and provide communication back to Med-Metrix executive ... Provide professional and summarized quantitative analysis to Med-Metrix and client executives ...

WelbeHealth San Jose

Non-Clinical - Patient Access Rep

$17.75 - $22.50/hr

Career Growth and Professional Development Opportunities Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick ...

New

UNC Health

Care Access Representative

$18.12 - $25.51/hr

This role assists in the patient registration process by scheduling outpatient appointments ... Professional Experience Requirements: • One (1) years of customer service and/or clerical ...

UNC HEALTH

Care Access Representative

Morrisville, NC · On-site +1

$18.12 - $25.51/hr

This role assists in the patient registration process by scheduling outpatient appointments ... Professional Experience Requirements: • One (1) years of customer service and/or clerical ...

American Health Connection

Be Seen First

Medical Call Center Representative Remote

Beverly Hills, CA · Remote

$17/hr

REMOTE Patient Services Representatives 100% Remote Patient Services Representative jobs at ... S.-based patient access and centralized scheduling solutions for: **Large hospital systems

Tech Firefly

Epic Patient Access Lead

Tarrytown, NY · Remote

$90/hr

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

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Professional Remote Patient Access Representative information

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How much do professional remote patient access representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for professional remote patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Professional Remote Patient Access Representative vs Patient Scheduler?

AspectProfessional Remote Patient Access RepresentativePatient Scheduler
CredentialsHigh school diploma, healthcare customer service experience, possibly certification in medical office administrationHigh school diploma or equivalent, experience in scheduling or administrative support
Work EnvironmentRemote, healthcare office or call centerMedical office, clinic, or healthcare facility
Employer & IndustryHospitals, clinics, healthcare providersMedical practices, outpatient clinics
Primary ResponsibilitiesVerifying patient information, insurance, scheduling appointments, patient communicationScheduling patient appointments, managing calendars, confirming appointments

The Professional Remote Patient Access Representative and Patient Scheduler roles both involve patient interaction and scheduling tasks. However, the representative typically handles a broader range of responsibilities, including verifying insurance and patient information remotely, while the scheduler focuses mainly on appointment management within a healthcare facility.

What cities are hiring for Professional Remote Patient Access Representative jobs? Cities with the most Professional Remote Patient Access Representative job openings:
What are the most commonly searched types of Remote Patient Access Representative jobs? The most popular types of Remote Patient Access Representative jobs are:
What states have the most Professional Remote Patient Access Representative jobs? States with the most job openings for Professional Remote Patient Access Representative jobs include:
Professional Remote Patient Access Representative jobs near you

Patient Access Rep I

Stanford Health Care

On-site, Remote

$18 - $23/hr

Full-time

Re-posted 22 days ago

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
Day - 08 Hour (United States of America)
This is a Stanford Medicine Partners job.
A Brief Overview
Under general supervision, the PAR handles a high-volume of inbound calls, outbound calls, faxes and other communication with patients, providers, clinic staff, and others needing to access health care services at one or multiple SMP departments/clinics. The PAR staff within SMP contact centers are responsible for providing an excellent patient and customer experience by efficiently coordinating services and accurately answering or properly referring inquires.
The PAR I is an entry-level position with limited or no prior experience; under general supervision and performs a variety of clerical and patient care duties to assist practitioners and other members of health care team. For situations where the PAR is designated as a "trainee," the incumbent will work under close supervision, requiring mentor sign-off on certain activities.
Locations
Stanford Medicine Partners
What you will do
  • C-I-CARE
  • Executes world class practices of service and patient care in support of C-I-CARE standards.
  • Uses C-I-CARE templates and the following components for all communication with patients and staff:
  • CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.)
  • INTRODUCE yourself and your role
  • COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient
  • ASK permission before entering a room, examining a patient or undertaking an activity
  • RESPOND to patient's questions or requests promptly; anticipate patient needs
  • EXIT courteously with an explanation of what will come next
  • Job Scope
  • Performs routine support work and in a learning capacity, assists in but not limited to the following:
  • Registers new patients, schedule appointments and updates existing patient accounts in a courteous and professional manner in accordance with performance standards.
  • Identifies accepted insurance plans and those requiring referrals, obtains and updates insurance information if necessary.
  • Resolves any system red flags as they are encountered.
  • Responds to a high-volume of incoming and outgoing telephone calls and faxed referrals to coordinate care.
  • Assists patients with general questions.
  • Facilities communication between the patients and the physician or clinic.
  • Delivers basic knowledge regarding clinic-specific processes.
  • Accurately documents and routes calls to the appropriate department(s).
  • Follows documented protocols and guidelines while utilizing reference documents and resources.
  • Accesses EHR to communicate to clinical staff members and/or physicians through telephone encounters using SBAR format and/or appropriate smart phrases in accordance with performance standards.
  • Manages EHR in-basket(s), work queues, CRM, telephone encounters and referrals.
  • Delivers consistent high-level of customer service by using CI-Care principles.
  • Meets all regulatory and compliance standards.
  • Knowledge
  • Learns to apply general knowledge through work assignments.
  • Level of Supervision
  • Works under general supervision and performs a variety of clerical and patient care duties to assist practitioners and other members of health care team.
  • For situations where the PAR is designated as a "trainee," the incumbent will work under close supervision, requiring mentor sign-off on certain activities.
  • All other duties as assigned including department-specific functions and responsibilities:
  • Performs other duties as assigned and participates in organization projects as assigned.
  • Adheres to safety, P4P's (if applicable), HIPAA and compliance policies.

Education Qualifications
  • High school graduate or equivalent required.

Experience Qualifications
  • One (1) year or more of customer service experience in medical office, insurance, or client services environment required.
  • One (1) year or more of call center, and/or patient access experience preferred.
  • EPIC experience preferred.

Required Knowledge, Skills and Abilities
  • Strong verbal/written communication and listening skills; including excellent interpersonal skills and telephone communication.
  • Ability to maintain composure during challenging interpersonal interactions.
  • Legible handwriting.
  • Basic math skills.
  • Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information into practice management system and EHR.
  • Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow.
  • Ability to work with others in a flexible, cooperative manner.

Physical Demands and Work Conditions
Physical Demands
  • Constant Sitting.
  • Frequent Walking.
  • Occasional Standing.
  • Occasional Bending.
  • Occasional Squatting.
  • Occasional Climbing.
  • Occasional Kneeling.
  • Seldom Crawling.
  • Constant Hand Use.
  • Constant Repetitive Motion Hand Use.
  • Frequent Grasping.
  • Occasional Fine Manipulation.
  • Frequent Pushing and Pulling.
  • Occasional Reaching (above shoulder level).
  • Frequent Twisting and Turning (Neck and Waist).
  • Constant Vision (Color, Peripheral, Distance, Focus).

Lifting
  • Frequent lifting of 0 - 10 lbs.
  • Occasional lifting of 11 - 20 lbs.
  • Seldom lifting of 21 - 30 lbs.
  • Seldom lifting of 31 - 40 lbs.
  • Seldom lifting of 40+ lbs.

Carrying
  • Frequent lifting of 0 - 10 lbs.
  • Occasional lifting of 11 - 20 lbs.
  • Seldom lifting of 21 - 30 lbs.
  • Seldom lifting of 31 - 40 lbs.
  • Seldom lifting of 40+ lbs.

Working Environment
  • Occasional Driving cars, trucks, forklifts and other equipment. May be required to drive personal vehicle to sites.
  • Constant Working around equipment and machinery. Office equipment (computers, phones, fax, copy machines, printers, 10-key, etc.)
  • Seldom Walking on uneven ground.
  • Seldom Exposure to excessive noise.
  • Seldom Exposure to extremes in temperature, humidity or wetness.
  • Seldom Exposure to dust, gas, fumes or chemicals.
  • Seldom Working at heights.
  • Seldom Operation of foot controls or repetitive foot movement.
  • Seldom Use of special visual or auditory protective equipment.
  • Seldom Use of respirator.
  • Seldom Working with biohazards such as blood borne pathogens, hospital waste, etc..

Blood Borne Pathogens
  • Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

Travel Requirements
  • 10% travel:

These principles apply to ALL employees:
Commitment to Providing an Exceptional Patient & Family Experience
University HealthCare Alliance dba Stanford Medicine Partners sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family's perspective:
  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $25.03 - $31.92 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

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