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Production Support Manager Jobs in Riverside, CA

LWC, Inc.

Application Support

Santa Ana, CA

To provide production support for PAS - Prior Authorization System application which is a critical business application as part of the PAS SSMO team. This includes incident management, availability ...

Monster Energy

Product Development Manager

Corona, CA · On-site

$76K - $104K/yr

Manage the review of all formulas created in SAP-Product Lifecycle Management (PLM), ensuring ... global production. Support complex liquid-development programs, including formulation ...

J.P. Morgan

Technology Support II

Irvine, CA

... production environments * Working knowledge of service management practices (for example ... Experience supporting healthcare billing or healthcare management applications * Experience with ...

JP Morgan Chase

Technology Support II

Irvine, CA · On-site

... production environments * Working knowledge of service management practices (for example ... Experience supporting healthcare billing or healthcare management applications * Experience with ...

JPMorgan Chase & Co.

Technology Support II

Irvine, CA · On-site

$85K - $130K/yr

... production environments * Working knowledge of service management practices (for example ... Experience supporting healthcare billing or healthcare management applications * Experience with ...

LWC, Inc.

Application Support

Santa Ana, CA · On-site

... • To provide production support for PAS - Prior Authorization System application which is a critical business application as part of the PAS SSMO team. This includes incident management ...

LGM Pharma, LLC

PRODUCTION CONTROL COORDINATOR

Irvine, CA · On-site

$24 - $30/hr

Perform additional production support activities as assigned by Production Management. QUALIFICATIONS: * High School Diploma or General Education Degree (GED) and/or equivalent experience. * 5+ years ...

Judge Group, Inc.

AWS Support Engineering Lead

Tustin, CA · On-site

$120K - $130K/yr

The role requires hands-on exposure to CI/CD pipelines, Linux administration, scripting, log analysis platforms Splunk, Datadog, SSL certificate management, and production support processes, Agentic ...

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All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Riverside, CA

Production Support Manager information

See Riverside, CA salary details

$11

$36

$69

How much do production support manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for production support manager in Riverside, CA is $36.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $56.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.
What cities near Riverside, CA are hiring for Production Support Manager jobs? Cities near Riverside, CA with the most Production Support Manager job openings:
Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 2% As Needed, 39% Full Time, 55% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $75,874 per year, or $36.5 per hour.

Application Support

LWC, Inc.

Santa Ana, CA

Contractor

Re-posted 13 days ago

Job description

Job Description

Development/Application Support

Santa Ana CA

6 month Contract to hire

Job description:

(1) Critical business need for the role: To provide production support for PAS - Prior Authorization System application which is a critical business application as part of the PAS SSMO team. This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team.
(2) Significant contributions of role: Incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team. Monitor correspondence flow to ensure those are in compliance with CMS and do not result in IREs.
(3) Impact to business if not filled: Impact to the NPS scores, potential impact to the Member and agent experiences
(4) Primary purpose of role: cost savings, revenue generating, compliance requirement, other (describe): Cost Avoidance
What Project/Projects will the candidate be working on while on assignment?
PAS - Prior Authorization System
Is this person a sole contributor or part of a team?
If so, please describe the team? (Name of team, size of team, etc.)
Part of the PAS SSMO team.
What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis)
1. Coordination across multiple applications
2. Monitor Correspondences workflow to ensure those are in compliance with CMS regulations.
3. Incident Management
4. Problem Management
5. Availability Management
6. Quality Management

Thanks and Regards,

--

Madhavi Singh

Last Word Consulting Inc.

Contact: (201)957-1000 - Ext. 405| | Fax: (201)221-8004

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