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Production Support Manager Jobs in Meriden, CT (NOW HIRING)

TRUMPF Group

Product Support Group Engineer

Farmington, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Work within a cross functional team that includes applications, sales, engineering, or production ... Technologically savvy and experienced in software and file management * Engineering degree not ...

TRUMPF

Product Support Group Engineer

Farmington, CT

  • Medical

  • Dental

  • Vision

  • Retirement

Work within a cross functional team that includes applications, sales, engineering, or production ... Technologically savvy and experienced in software and file management * Engineering degree not ...

Robert Half

Operations/Production Manager

Milford, CT · On-site

$95K - $115K/yr

Support the development and implementation of manufacturing processes for new products and ensure ... Hands-on management style with the ability to work directly on the production floor. * Strong ...

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Production Support Manager information

See Meriden, CT salary details

$10

$34

$65

How much do production support manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for production support manager in Meriden, CT is $34.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $52.79 per hour, depending on experience, location, and employer.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What cities near Meriden, CT are hiring for Production Support Manager jobs?

Cities near Meriden, CT with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Meriden, CT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,280 per year, or $34.3 per hour.

Central Production Lead - Central Office - Full Time

Vox Church

Branford, CT • On-site

$18.50 - $25.50/hr

Full-time

Re-posted 5 days ago

Job description

Position Summary
The Central Production Lead plays a vital role in supporting the mission of Vox Church by executing and implementing the production vision across all campuses. This role ensures excellence in AVL (Audio, Video, and Lighting) systems through campus support, new launch integration, volunteer leadership, inventory management, and Sunday service execution. The Central Production Lead helps ensure that each space and event is equipped to clearly and creatively present the Gospel through AVL excellence.
Essential Responsibilities
Campus & Launch Support
  • Provide AVL support to Vox Church campuses, with responsibilities scaling based on campus size, event load, and complexity.
  • Assist in special events including conferences, recordings, and worship nights.
  • Respond to and resolve campus technical issues both on-site and remotely.
  • Lead volunteers through launch prep and AVL installations.
  • Maintain, update, and implement campus protocols and documentation.
  • Assist in building and configuring AVL racks and systems for new campuses and upgrades.
  • Oversee and execute AVL system troubleshooting, equipment upkeep, and repairs.
  • Complete weekly Production Support Requests and Sunday service support rotations.
  • Support and run campus rehearsals as part of a scheduled rotation with other Central Leads as needed.

Central Support
  • Serve as a core member of the Central Production team, collaborating on system strategy, equipment standards, and special projects.
  • Prepare, test, and maintain AVL gear for Central events and loaner requests.
  • Maintain and organize the production warehouse, including inventory tracking and stage equipment prep.
  • Oversee weekly stage prep at the Branford broadcast campus.
  • Maintain an orderly and efficient workspace for gear maintenance, packing, and deployment.
  • Procure gear and manage order timelines for projects, events, and campus needs.

Qualifications
  • A passionate and growing relationship with Jesus Christ
  • Active or willing to become an active member of Vox Church
  • Knowledgeable in AVL systems (audio, video, and lighting)
  • Preferred experience with Digico, Blackmagic, and GrandMA systems
  • High capacity for managing multiple projects and deadlines
  • Effective communicator and collaborative team member
  • Coachable, flexible, and self-motivated
  • Comfortable leading volunteers and teams
  • Detail-oriented and quality-driven
  • Preferred: 2-3 years of live production or AVL integration experience
  • Preferred: Experience with warehouse organization and inventory control

Spiritual Expectations
  • Models the core values and mission of Vox Church
  • Demonstrates servant-leadership in attitude and action
  • Maintains a Christ-centered personal and professional life

Membership to Vox Church is required for all staff members
Vox Church
Vox Church is one church in 13 locations across the North East. Planted in 2011, our mission is to see New England go from the least churched region in the United States to the most spiritually vibrant place on earth
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