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Production Support Manager Jobs in Meriden, CT (NOW HIRING)

Lowe's

Support Supervisor Wknd Night

East Hartford, CT

$61K - $102K/yr

This role plans and monitors which product is received into the facility to meet store demand. This ... What You Need To Succeed Minimum Qualifications • Bachelor's degree in Supply Chain Management ...

Centrix

MFG Support-Label Area

Shelton, CT · On-site

$17.75 - $24/hr

Generate appropriate product labels for all applicable work orders on a daily basis, moving them ... Manage and maintain the label area, including printers and software, and working with vendors and ...

Centrix Inc

MFG Support-Label Area

Shelton, CT · On-site

$17.75 - $24/hr

Generate appropriate product labels for all applicable work orders on a daily basis, moving them ... Manage and maintain the label area, including printers and software, and working with vendors and ...

Centrix Inc

MFG Support-Label Area

Shelton, CT

$17.75 - $24/hr

Generate appropriate product labels for all applicable work orders on a daily basis, moving them ... Manage and maintain the label area, including printers and software, and working with vendors and ...

Centrix Inc

MFG Support-Label Area

Shelton, CT · On-site

$17.75 - $24/hr

Generate appropriate product labels for all applicable work orders on a daily basis, moving them ... Manage and maintain the label area, including printers and software, and working with vendors and ...

BICRON ELECTRONICS

Production Manager

Torrington, CT · On-site

$75K - $90K/yr

The position of Production Manager will be responsible for overseeing daily manufacturing ... Maintain a strong presence on the production floor to support teams and resolve operational issues.

Kosmos

Production Manager

Hartford, CT

$90K - $130K/yr

Liaise with other managers to formulate objectives and understand requirements Ensure all safety ... Motivate, support and provide guidance to production staff Evaluate machine resources to ensure ...

Kosmos

Production Manager

Hartford, CT

Liaise with other managers to formulate objectives and understand requirements Ensure all safety ... Motivate, support and provide guidance to production staff Evaluate machine resources to ensure ...

ebm-papst Inc.

Production Manager

Farmington, CT · On-site

$95K - $110K/yr

The Production Manager is responsible for leading daily manufacturing operations and ensuring the ... Support schedule stability by proactively identifying production risks. * Monitor production ...

Broadridge

Mgr. Production

South Windsor, CT · On-site

$80K - $110K/yr

Maintain the capacity to support present and future production volumes including focus on new products, technologies and industry standards, as well as labor requirements. * Manage activities ...

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All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Meriden, CT

Production Support Manager information

See Meriden, CT salary details

$10

$34

$65

How much do production support manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for production support manager in Meriden, CT is $34.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $52.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.

What cities near Meriden, CT are hiring for Production Support Manager jobs?

Cities near Meriden, CT with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Meriden, CT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,280 per year, or $34.3 per hour.

Enterprise Production Stability & Resiliency Lead (Mainframe Focus)

JS Consulting

Hartford, CT • On-site

$19 - $26/hr

Contractor

Re-posted 24 days ago

Job description

Job Title- Enterprise Production Stability & Resiliency Lead (Mainframe Focus)

Project Location – Remote (EST ZONE)

Duration- 6+ months contract

Visa- USC/ GC/ GCEAD/ H1B

Position Summary
We are seeking an experienced Enterprise Production Stability & Resiliency Lead to support cross-technology production environments across cloud, mainframe, and distributed systems. This role is not hands-on development and does not own application code. Instead, it functions as a center-of-excellence partner to technology teams, ensuring enterprise production stability, proactive resiliency practices, and continuous improvement.

The ideal candidate brings deep enterprise production support experience, strong mainframe expertise (z/OS, z/OS Connect, MQ, etc.), and the ability to lead root cause investigations and systemic improvements across multiple technology domains.

This role will support stability initiatives across multiple portfolios and technologies, including legacy and modern platforms, with particular emphasis on mainframe environments.

Key Responsibilities

  • Production Incident & Stability Management
    Serve as a senior stability partner when production issues occur.
    Quickly assess enterprise-level production incidents across technologies.
    Facilitate and/or lead Root Cause Analysis (RCA) sessions.
    Ensure systemic fixes are implemented to prevent recurrence.
    Identify broader resiliency gaps beyond the immediate incident.
  • Enterprise Resiliency & Continuous Improvement
    Review production incidents to identify patterns and systemic risk.
    Drive preventive improvements across multiple technology teams.
    Establish and enforce stability and resiliency standards.
    Support Medicaid and other enterprise programs with stability initiatives.
    Mainframe Stability Leadership
  • Provide subject matter expertise for mainframe environments including:
    z/OS
    z/OS Connect
    IBM MQ
    Enterprise integrations
    Bridge knowledge gaps where internal mainframe expertise is limited.
    Partner with development and infrastructure teams to strengthen mainframe resiliency practices.Monitoring & Operational Governance
  • Ensure all applications have:
    Effective monitoring coverage
    Documented runbooks / RT (Recovery Time) playbooks
    Up-to-date application handbooks
    Certificate lifecycle management and renewals
    Identify and close operational gaps before incidents occur.
    Validate that operational excellence standards are met across portfolios.
  • Cross-Team Collaboration
    Act as a stability center-of-excellence partner (not code owner).
    Collaborate with cloud, mainframe, infrastructure, and application teams.
    Influence teams toward proactive production readiness practices.
    Provide leadership during high-severity production events.
     

Required Qualifications
 

  • 10+ years of enterprise IT experience with strong production support background.
  • Extensive experience supporting enterprise-scale production environments.
  • Strong mainframe experience including:
    z/OS
    z/OS Connect
    IBM MQ
  • Proven experience leading Root Cause Analysis (RCA) efforts.
  • Experience implementing systemic production stability improvements.
  • Strong understanding of enterprise monitoring frameworks.
  • Experience supporting highly regulated environments (healthcare preferred).
  • Ability to operate across multiple technology stacks (cloud + legacy).
     

Preferred Qualifications
Experience working within the Aetna or similar healthcare enterprise landscape.
Experience supporting Medicaid programs.
Familiarity with enterprise certificate management processes.
Experience establishing operational governance standards.
Background in cloud production support (AWS/Azure preferred).