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Production Support Manager Jobs in Kentucky (NOW HIRING)

Staffingine LLC

.Net Production Support

Erlanger, KY · On-site

Job Title: .Net Production Support Job Location: Erlanger, KY Job Type: Contract * Candidate should have experience in .NET SQL console applications, exposure of working in data related projects.

Solenis

Production Support Coordinator

Florence, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.comor follow us on social media. A Production Support Coordinator ...

Solenis

Production Support Coordinator

Florence, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. A Production Support Coordinator ...

Solenis

Production Support Coordinator

Florence, KY · On-site

$47K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visitwww.solenis.comor follow us on social media. A Production Support Coordinator ...

Komatsu

Product Support Sales Representative

Lexington, KY · On-site

$17.50 - $19.50/hr

You'll be working closely with the Product Support Manager and our dedicated local service department, playing a crucial role in addressing customer needs and enhancing service delivery by actively ...

Generation Tux

CX Support Manager

Louisville, KY · On-site

Customer Experience Generation Tux is currently looking for a Customer Service Support Manager to ... Conduct effective resource planning to maximize the productivity of resources inclusive of people ...

Generation Tux

CX Support Manager

Louisville, KY · On-site

Customer Experience Generation Tux is currently looking for a Customer Service Support Manager to ... Conduct effective resource planning to maximize the productivity of resources inclusive of people ...

Solenis

Support Coordinator - 3rd shift

Florence, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. A Production Support Coordinator II ...

Solenis

Support Coordinator - 3rd shift

Florence, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Production Documentation & Record Management * Review batch records for completeness ... Support digital or hybrid documentation workflows (SAP, MES, SharePoint, document control systems)

Five Below

Support lead

Louisville, KY · On-site

$11.50/hr

  • Medical

... them learn store policies, product knowledge, and operational procedures to improve their ... Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Five Below

Support lead

Louisville, KY · On-site

$11.50/hr

  • Medical

Acts as Manager on Duty when needed, taking full responsibility for store operations, staff ... them learn store policies, product knowledge, and operational procedures to improve their ...

Big Ass Fans

Product Support Technician

Lexington, KY · On-site

Manage a high volume of inbound support calls (up to 30+ per day). * Communicate emerging product issues, trends, or observations to Quality Control. * Recognize recurring problems and contribute to ...

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All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Kentucky

Production Support Manager information

See Kentucky salary details

$9

$30

$58

How much do production support manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for production support manager in Kentucky is $30.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $46.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.

What cities in Kentucky are hiring for Production Support Manager jobs?

Cities in Kentucky with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,166 per year, or $30.4 per hour.

.Net Production Support

Staffingine LLC

Erlanger, KY • On-site

Contractor

Re-posted 12 days ago

Job description

Job Title:  .Net Production Support 
Job Location: Erlanger, KY  
Job Type: Contract 

Job Description:  

  • Candidate should have experience in .NET SQL console applications, exposure of working in data related projects. 

  • Should have Production Support experience. 

  • Able to fix low to complex defects and resolve performance problems. 

  • Updates and enriches the knowledge error database KEDB Resolves functional technical tickets based on existing knowledge base 

  • Performs root cause analysis for complex issues and implements resolution in a timely manner 

  • Has ability to analyze legacy applications and creates technical design document for application rationalization. 

  • Coordinates with product vendors for any defect in the product. 

  • Performs patch upgrades or installations for new releases should provide on call support for ensuring business continuity during out of office hours if needed. 

  • Independently performs application support and maintenance for a particular area or function. 

  • Ensures compliance with customer internal ITIL processes and policies in day today activities and addresses compliance gaps systemically across the entire set of in scope applications. 

  • Effective communication and ability to work with cross functional teams