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Production Support Manager Jobs in Connecticut (NOW HIRING)

Support Supervisor Wknd Night

East Hartford, CT

$61K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role plans and monitors which product is received into the facility to meet store demand. This ... What You Need To Succeed Minimum Qualifications • Bachelor's degree in Supply Chain Management ...

MFG Support-Label Area

Shelton, CT · On-site

$17.75 - $24/hr

Generate appropriate product labels for all applicable work orders on a daily basis, moving them ... Manage and maintain the label area, including printers and software, and working with vendors and ...

MFG Support-Label Area

Shelton, CT · On-site

$17.75 - $24/hr

Generate appropriate product labels for all applicable work orders on a daily basis, moving them ... Manage and maintain the label area, including printers and software, and working with vendors and ...

MFG Support-Label Area

Shelton, CT

$17.75 - $24/hr

Generate appropriate product labels for all applicable work orders on a daily basis, moving them ... Manage and maintain the label area, including printers and software, and working with vendors and ...

MFG Support-Label Area

Shelton, CT · On-site

$17.75 - $24/hr

Generate appropriate product labels for all applicable work orders on a daily basis, moving them ... Manage and maintain the label area, including printers and software, and working with vendors and ...

Production Associate - Group Lead

Suffield, CT · On-site

$14.50 - $18.50/hr

This position is ideal for a strong operator who has taken on lead responsibilities , supports team training, and can independently manage a variety of production tasks. What You'll Do * Perform a ...

Production Operator

Plainfield, CT

$19 - $22/hr

  • Medical

  • Dental

  • Vision

Pivot between technical production and serving as a warehouse or production support or in cook or ... Material Management: Serve as a lead Material Handler , coordinating the flow of raw goods and ...

Production Assistant

Stamford, CT · On-site

$17 - $22/hr

Manage video databases and archives to source necessary content. * Production Support: * Monitor on-air content to ensure accuracy and consistency with production standards. * Use social media and ...

Production Assistant

Stamford, CT · On-site

$17 - $22/hr

Manage video databases and archives to source necessary content. * Production Support: * Monitor on-air content to ensure accuracy and consistency with production standards. * Use social media and ...

Production Assistant

Stamford, CT

$17 - $22/hr

Manage video databases and archives to source necessary content. * Production Support: * Monitor on-air content to ensure accuracy and consistency with production standards. * Use social media and ...

Production Assistant

Stamford, CT

$17 - $22/hr

Manage video databases and archives to source necessary content. * Production Support: * Monitor on-air content to ensure accuracy and consistency with production standards. * Use social media and ...

Showing results 21-40

Production Support Manager information

See Connecticut salary details

$10

$33

$63

How much do production support manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for production support manager in Connecticut is $33.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $51.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.

What are the most commonly searched types of Production Support jobs in Connecticut?

The most popular types of Production Support jobs in Connecticut are:

What cities in Connecticut are hiring for Production Support Manager jobs?

Cities in Connecticut with the most Production Support Manager job openings:

Infographic showing various Production Support Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $69,185 per year, or $33.3 per hour.

IAE Quality Engineer, Escape Management/Production Support (Onsite)

Raytheon Technologies

East Hartford, CT • On-site

$70K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Date Posted:
2026-06-23
Country:
United States of America
Location:
US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
What will you do:
  • Lead the end-to-end Escape Management process for IAE AG and Pratt & Whitney operations, ensuring timely containment, root cause resolution, and effective corrective action across internal and supplier-driven escapes.
  • Own governance and execution of quality escalation forums, including Production Meetings and PRT reviews, driving accountability and closure of actions.
  • Manage and continuously improve Escape Management systems including QCARR tracking, Quality Alerts, production permits, and MRB dispositions.
  • Lead rework governance and review processes, including rework presentations, cosmetic reviews, and disposition alignment across functional teams.
  • Oversee compliance and application of VIS specifications, cosmetic standards, and cosmetic catalog requirements across production and supplier environments.
  • Drive systemic analysis of quality data to identify recurring issues, emerging risks, and opportunities for preventive action..
  • Partner with engineering, manufacturing, supplier quality, and program teams to implement corrective and preventive actions and improve overall product quality.
  • Maintain and publish key quality metrics, dashboards, and customer scorecards, ensuring transparency and alignment to business and customer expectations.
  • Support continuous improvement initiatives aligned to Lean and AS9100-based Quality Management Systems.
  • Influence and communicate across all levels of the organization to drive resolution, alignment, and sustained quality performance.

Qualifications You Must Have:
  • Bachelors Degree or equivalent experience and minimum 8 years experience in quality engineering, manufacturing operations, and/or engineering experience; or An Advanced Degree in a related field and minimum 5 years experience.
  • Root Cause and Corrective Action experience.
  • Understanding of Quality Management Systems (QMS), including AS9100 standards, internal audits, and continuous improvement initiatives within aerospace manufacturing.
  • Ability to read and interpret technical engineering drawings.
  • Potential domestic and international travel required (up to 15%).

Qualifications We Prefer:
  • Understanding of Lean Manufacturing principles, and continuous improvement tools (Lean/Six Sigma).
  • Ability to make and meet commitments, balance, and resolve conflicting priorities.
  • Strong Project Management skills.
  • Knowledge of the P&W Quality Management System.
  • Working knowledge of complex engine component and assemblies.

What is my Role Type?
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
  • Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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