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Production Operations Manager Jobs in Toano, VA (NOW HIRING)

Operations Manager

Williamsburg, VA · On-site

$18 - $28/hr

Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The ...

Operations Manager

Quinton, VA · On-site

$115K - $140K/yr

Develop, implement, and monitor operational efficiencies to maximize productivity and profitability. * Build, mentor, and manage a skilled team while promoting teamwork, accountability, and ...

The Operations Manager will lead, coach, and develop a team of supervisors and hourly employees and ... Manage production and schedule requirements and output for multiple plant departments. Ensure a ...

The Operations Manager will lead, coach, and develop a team of supervisors and hourly employees and ... Manage production and schedule requirements and output for multiple plant departments. Ensure a ...

Production Supervisor

Sandston, VA · On-site

$76K - $85K/yr

Support the Mgr-Production Operations in monitoring and improving plant productivity. What You'll Be Doing:Cultivate a safety culture where unsafe acts are not tolerated and employees and management ...

Production Supervisor

Sandston, VA · On-site

$76K - $85K/yr

Support the Mgr-Production Operations in monitoring and improving plant productivity. What You'll Be Doing : Cultivate a safety culture where unsafe acts are not tolerated and employees and ...

Production Supervisor

Sandston, VA · On-site

$76K - $85K/yr

Support the Mgr-Production Operations in monitoring and improving plant productivity. What You'll Be Doing : * Cultivate a safety culture where unsafe acts are not tolerated and employees and ...

Production Supervisor

Sandston, VA · On-site

$76K - $85K/yr

Support the Mgr-Production Operations in monitoring and improving plant productivity. What You'll Be Doing : * Cultivate a safety culture where unsafe acts are not tolerated and employees and ...

This position will work proactively with plant management and production managers to ensure a high level of plant performance, provide quality and timely delivery to Homebuilding operations, and ...

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Production Operations Manager information

See Toano, VA salary details

$28.4K

$78.1K

$138.2K

How much do production operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for production operations manager in Toano, VA is $78,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $103,500.00 per year, depending on experience, location, and employer.

What is a production operations manager?

Production Operations Managers are professionals responsible for overseeing the daily operations of manufacturing or production facilities. They ensure that production processes run smoothly, efficiently, and safely while meeting quality standards and deadlines. Their duties often include managing staff, coordinating schedules, implementing process improvements, and monitoring inventory and equipment. They also play a key role in problem-solving and liaising between different departments to optimize productivity. Strong leadership, organizational, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a production operations manager?

To thrive as a Production Operations Manager, you need a solid background in manufacturing processes, operations management, and a relevant degree such as industrial engineering or business. Familiarity with ERP systems, lean manufacturing methodologies, and quality control certifications like Six Sigma are typically required. Strong leadership, problem-solving abilities, and effective communication skills help drive team performance and process improvements. These skills and qualities are vital for optimizing productivity, ensuring safety, and meeting organizational goals within dynamic production environments.

What are some common challenges faced by a production operations manager and how can they be addressed?

A Production Operations Manager often encounters challenges such as coordinating between multiple departments, managing tight production schedules, and ensuring consistent product quality. Effective communication and strong organizational skills are key to overcoming these hurdles, as is implementing robust process improvement initiatives. Utilizing data-driven decision-making and fostering a collaborative team environment can help resolve conflicts quickly and maintain efficient operations.

What is the difference between Production Operations Manager vs Production Supervisor?

AspectProduction Operations ManagerProduction Supervisor
ResponsibilitiesOversees entire production processes, manages teams, implements strategies, and ensures efficiencyDirectly supervises production staff, monitors daily operations, and enforces safety and quality standards
Required CredentialsBachelor's degree in manufacturing, engineering, or related field; experience in production managementHigh school diploma or equivalent; experience in manufacturing or production roles
Work EnvironmentOffice and plant floor, strategic planning, team managementPrimarily on the production floor, overseeing daily operations
Industry UsageCommon in manufacturing, industrial, and production companiesFound in similar industries, often reporting to the Operations Manager

The Production Operations Manager focuses on strategic oversight and managing multiple teams, while the Production Supervisor handles daily supervision of production staff. Both roles are essential in manufacturing environments but differ in scope and responsibilities.

What job categories do people searching Production Operations Manager jobs in Toano, VA look for?

The top searched job categories for Production Operations Manager jobs in Toano, VA are:

What cities near Toano, VA are hiring for Production Operations Manager jobs?

Cities near Toano, VA with the most Production Operations Manager job openings:

Infographic showing various Production Operations Manager job openings in Toano, VA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $78,074 per year, or $37.5 per hour.

Full-time

Re-posted 19 days ago


Job description

Job Title
Operations Manager
Education
High School
Location
Chester-VA-0012 - Chester, VA 23836 US (Primary)
Category
Customer Service
Salary Grade
Date Needed By
7/13/2026
Job Type
Full-time
Travel
0 - 10%
Job Description
Position summary:
The Operations Manager will be part of a team responsible for the leadership of the CMS CCO Programs. Operations Manager is responsible for the direct oversight of CTI's Customer Service Representative (CSR) Supervisor workforce at the Chester, VA facility. The Operations Manager ensures that all CTI Supervisors are performing their duties in alignment with CMS and Maximus standards, that production floor operations are running smoothly, and that performance issues are identified and addressed promptly. This role functions as the operational link between CTI site leadership and the CSR production floor.
Essential Duties and Responsibilities:
Job duties include the following: (Other duties may be assigned.)
  • Directly supervise and develop all CTI CSR Supervisors assigned to the Chester, VA facility.
  • Conduct bi-weekly 1:1 check-ins with each Supervisor to review team performance, address escalations, and provide coaching.
  • Deliver weekly status updates to CTI's Operations Team and Site Manager covering floor-level performance, staffing, and other concerns.
  • Monitor CSR production floor adherence to CMS performance standards, including call quality, schedule compliance, and SLA metrics.
  • Coordinate with the QA/Training Manager to identify performance gaps and deploy targeted coaching and refresher training.
  • Ensure Supervisors are executing daily pre-shift walkthroughs and Secure Floor Policy enforcement.
  • Support surge readiness by coordinating warm bench activation and cross-training deployment with Site Manager and HR/Recruiting.
  • Track and report CSR attrition by tenure cohort, surface early warning signals to Site manager and PM.
  • Participate in weekly Operations Sync meetings with Site Manager and relevant Maximus counterparts.
  • Identify training needs for Supervisors and coordinate with QA/Training Manager for delivery.
  • Support scheduling governance by serving as operational liaison between Supervisors and the WFM/Scheduling Liaison.
  • Document performance improvement activities; escalate personnel matters to HR/Recruiting as required.
  • Ability to interact with all levels of management.

Skills:
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Instructing - Teaching others how to do something.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  • Time Management - Managing one's own time.

Attributes:
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
  • Written Expression - The ability to communicate information and ideas in writing so others will understand
  • Written Comprehension - The ability to read and understand information and ideas presented in writing
  • Speech Clarity - The ability to speak clearly so others can understand you
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations make improvements or take corrective action

# of Hires Needed
1
Exemption Type
Exempt
Hiring Manager
Grayson, Avil (Client Site Project Manager - Operations Management (01.00.20))
Job Requirements
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Work is primarily sedentary.
  • May be required to work holidays.
  • May be required to work off-shift.
  • Maintain schedule flexibility due to business needs; anticipate assigned shift change at any time.

Education and Experience:
  • Bachelor's degree in Business or Management preferred, or equivalent work experience in related field.
  • 4 years supervisor or leadership in a call center or customer service program experience required. Strong preference for a federal contact service environment.
  • Demonstrated knowledge of leading leaders.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Strong knowledge of contact center operations metrics (AHT, ASA, abandonment rate, quality scores, attendance tracking, etc).
  • Familiarity with workforce management systems and scheduling processes.
  • Excellent interpersonal and conflict resolution skills.
  • Experience managing performance improvement processes.
  • Uses good judgment, ability to make independent decisions and proactively solve problems as required.
  • Must be organized and have strong time management skills.
  • Must have PC skills (Microsoft Office). Familiarity with HRIS or LMS platforms.
  • Basic math skills required.
  • Maintain schedule flexibility due to business needs; anticipate assigned shift change at any time.
  • Ability to interact with all levels of management.
  • Strong analytical and organizational skills.
  • Exceptional verbal and written communication skills.
  • Bilingual ability is a benefit
  • Ability to pass a federal and local criminal background investigation.