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Product Support Associate Jobs in Colorado (NOW HIRING)

KnitWell Group

Support Associate

Lone Tree, CO · On-site

$15.16 - $18.95/hr

About the role As a Support Associate, your role places you both in the back of the house and on ... Ensure new products are merchandised and represented on the sales floor in a timely manner.

Chico's FAS, Inc.

Support Associate-Chico's

Lakewood, CO · On-site

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

$14.81/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - PT

Littleton, CO · On-site

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Loveland, CO · On-site

$15.16/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Lone Tree, CO · On-site

$14.81/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

$14.81/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsProduct Support Associate JobsProduct Support Associate Jobs in Colorado

Product Support Associate information

See Colorado salary details

$12

$22

$34

How much do product support associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for product support associate in Colorado is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a product support associate?

To thrive as a Product Support Associate, you need strong problem-solving skills, product knowledge, and customer service experience, typically with a high school diploma or equivalent. Familiarity with CRM systems, ticketing software, and basic troubleshooting tools is often required. Excellent communication, patience, and adaptability are standout soft skills for effectively addressing customer concerns and collaborating with team members. These abilities are essential for resolving issues efficiently, ensuring customer satisfaction, and supporting overall business success.

What are the most common challenges faced by product support associates, and how can they effectively handle them?

Product Support Associates often encounter challenges such as managing a high volume of customer inquiries, troubleshooting complex product issues, and balancing multiple tasks simultaneously. To handle these effectively, it's important to develop strong organizational and communication skills, maintain a calm and patient demeanor under pressure, and become thoroughly familiar with the company's product offerings. Collaborating closely with engineering and product teams can also help in quickly resolving technical problems and providing accurate solutions to customers.

What is the difference between Product Support Associate vs Customer Service Representative?

AspectProduct Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge often preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, phone support for product-related issuesCall centers, retail, or online support for general customer inquiries
Employer & Industry UsageTech companies, electronics, software firmsRetail, telecom, service industries
Common Search & Comparison IntentUnderstanding technical support roles, troubleshootingCustomer service roles, communication skills

The main difference between a Product Support Associate and a Customer Service Representative lies in their focus. Product Support Associates primarily handle technical issues related to products, requiring technical knowledge and troubleshooting skills. Customer Service Representatives generally address a broader range of customer inquiries, focusing on communication and service. Both roles are essential in customer-facing support but serve different needs within organizations.

Is product support a stressful job?

Product Support Associates often handle customer inquiries, troubleshoot issues, and provide solutions, which can be demanding during high call volumes or complex problems. The job may involve managing multiple cases simultaneously and requires strong communication skills, but stress levels vary depending on workload, company environment, and individual resilience.

What does a product support associate do?

A product support associate provides technical assistance and customer service for a company's products or services. They troubleshoot issues, answer customer inquiries, and may use tools like ticketing systems to document and resolve problems efficiently. Strong communication skills and product knowledge are essential for success in this role.
Infographic showing various Product Support Associate job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $46,202 per year, or $22.2 per hour.

Production Support Associate

Colorado Springs, CO • On-site

Groe Advisors LLC
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Groe Advisors LLCexternal

$14.75 - $18.75/hr

Other

Posted yesterday

New

Job description

  • Ensuring the required materials are available for production, and that the factory is safe for all workers.
  • Inspecting machinery and reporting any faults to management and workers.
  • Identifying faults and troubleshooting wherever possible.
  • Analyzing performance and products, then making suitable recommendations.
  • Scheduling training sessions and refresher workshops as required.
  • Establishing high-quality standards and ensuring they are implemented by workers.
  • Regularly educating staff members on health and safety regulations.
  • Implementing preventative maintenance methods.
  • Staying up-to-date with efficient methods of production and equipment maintenance procedures.
  • High school diploma or similar.
  • Knowledge of production required.
  • Experience in manufacturing would be advantageous.
  • Problem-solving skills.
  • Good powers of observation.
  • Analytical thinking skills.
  • Excellent written and verbal communication skills.
  • Ability to provide training.
  • A positive attitude and willingness to work overtime when required.
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