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Product Scout Jobs (NOW HIRING)

Scout.com

Customer Success Manager

Manhattan, NY · On-site

Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to store student and staff data. Every school has an SIS, but it's one of the ...

C10 Labs

University Venture Scout

New York, NY · On-site +1

University Venture Scout Department: Studio Employment Type: Part Time Location: New York City ... Conduct light initial diligence on opportunities (product, market, team, and technical approach ...

C10 Labs

University Venture Scout

New York, NY · On-site

C10 Labs University Venture Scout We are looking for talented, well connected students to help us ... Conduct light initial diligence on opportunities (product, market, team, and technical approach ...

Eldon C. Stutsman, Inc.

Crop Scout Intern

Hills, IA · On-site

Scouts will gain experience testing soil and plant nutrients and analyzing reports used to make crop protection product recommendations with an experienced agronomist. In addition, our crop scout ...

Citadel Completions

Talent Scout

Dallas, TX · On-site

Talent Scout Full Time Professional Dallas, TX, US 10 days ago Requisition ID: 1562 Purpose The ... Production Planning to align sourcing activity with workload, project schedules, and headcount ...

Daloopa

Senior Product Manager - Scout

New York, NY · On-site +1

$205K - $225K/yr

As the PM for Scout, you own the product from strategy through execution. That means deciding what gets built, why it gets built, and making sure it actually changes how analysts work. This is not a ...

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Product Scout information

See salary details

$51.5K

$159.4K

$197K

How much do product scout jobs pay per year?

As of Sep 13, 2026, the average yearly pay for product scout in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What is a product scout?

A Product Scout is a professional who researches, identifies, and evaluates new products, trends, or innovations for a company. Their main role is to discover emerging products or technologies that could benefit their organization, whether for purchase, partnership, or inspiration for in-house development. Product Scouts often attend trade shows, analyze market data, and network with industry experts to stay ahead of market trends. They play a crucial role in helping businesses innovate and maintain a competitive edge.

What are the key skills and qualifications needed to thrive as a product scout, and why are they important?

To thrive as a Product Scout, you need a keen understanding of market trends, product research, and competitive analysis, often backed by experience in procurement or merchandising. Familiarity with product management tools, databases, and sourcing platforms like Alibaba or Jungle Scout is highly beneficial. Strong networking, negotiation, and communication skills set standout candidates apart by enabling effective relationship building with suppliers and stakeholders. These skills and qualities are crucial for identifying high-potential products and securing advantageous deals in a competitive marketplace.

How does a product scout typically collaborate with product managers and other departments to identify new market opportunities?

Product Scouts work closely with product managers, marketing teams, and sometimes R&D to gather insights on emerging trends, competitor offerings, and customer needs. They often attend industry events, conduct market research, and report findings in regular meetings or through detailed briefs. Collaboration is essential, as Product Scouts translate external market intelligence into actionable recommendations, helping cross-functional teams prioritize features or new products. This teamwork ensures that the company's product pipeline remains innovative and aligned with market demands.

What are popular job titles related to Product Scout jobs?

For Product Scout jobs, the most frequently searched job titles are:

Infographic showing various Product Scout job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

Customer Success Manager

Manhattan, NY • On-site

Scout.com
See more jobs at Scout.comexternal

Other

Re-posted 11 days ago

Job description

Customer Success Manager

Scout is the AI-native operating system for schools. Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to store student and staff data. Every school has an SIS, but it's one of the lowest NPS products in the history of software. Legacy players like PowerSchool are multibillion-dollar, rent-extracting companies that squeeze every dollar they can out of schools by locking them into long-term contracts for products that require significant hidden add-on fees to function properly. We're trying to change that by automating complex back-office workflows across data validation, legal compliance, and government reporting.

We believe that having a highly efficient back-office with access to an interoperable data store will enable school districts to offer the highest quality of instruction to students, and our OS will enable an ecosystem of next-gen edtech software companies to flourish.

Scout is backed by Reach Capital, Rethink Education, Y Combinator, and YC founders including Dan Carroll (Clever), Jinal Jhaveri (SchoolMint), Justin Wenig (Coursedog / Starbridge), Pasha Rayan (Forage / a1base), Will Drevno (Drapr), Kevin Bai & Victor Cardenas (Slash).

About the Role

We're hiring our first Customer Success Manager to help build out Scout's customer service function. This is a true founding CSM role with direct access to the Co-Founders, where your voice, ideas, and execution will materially shape how Scout grows.

What You'll Do
  • Maintain relationships with Scout schools, ensuring that they're getting the service they need to keep their schools running
  • Respond directly to, and triage, parent, teacher and student reported issues
  • Keep customers updated on new Scout feature releases
  • Travel to visit customers in person and ensure they're satisfied with Scout
  • Distill common issues and requests across customers, and surface those insights to the product team
  • Maintain Scout's knowledge base, and ensure customers can find the help they need quickly
  • Automate Scout's customer issue resolution to maintain prompt response times as the company scales
  • Report directly to the CTO / Co-Founder, with regular access to leadership decisions, strategy discussions, and product direction
  • Collaborate closely with founders, product, implementation, and sales to turn early wins into long-term reference customers
What We're Looking For
  • 1-3+ years of customer success experience
  • Experience in enterprise SaaS customer success is strongly preferred
  • Strong organizational skills
  • A good product sense
  • Comfortable operating with ambiguity and shaping the playbook
  • Ownership mindset and willingness to wear multiple hats
Bonus Points
  • Prior experience as an early or first CSM hire
  • Experience in SIS, EdTech, or compliance-driven software

Apply