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Product Owner Chatbot Jobs (NOW HIRING)

Tremendous

$240K - $315K/yr

About the role You'll be the product owner for how companies discover Tremendous, sign up, and send ... search and chatbot referrals, interactive tools, reward recipients becoming senders. * Turn ...

Brooksource

Junior Automation Engineer

Charlotte, NC · On-site

$32 - $34/hr

... chatbot testing * Participate in sprint planning, backlog refinement, and story validation activities * Collaborate with product owners, developers, business analysts, and QA team members * Learn and ...

GM Financial

Conversation Designer II

Arlington, TX · Hybrid

Experience in AI, chatbot/IVR strategy, conversation design, and optimization * Knowledge of ... This role involves leading projects with Product Owners, collaborating with designers, researchers ...

GM Financial

Conversation Designer II

Arlington, TX · On-site

This role involves leading projects with Product Owners, collaborating with designers, researchers ... Own and continuously improve the overall chatbot/IVR design and user experience, using a variety of ...

Harvey

AI Support Lead

San Francisco, CA · On-site

$200K - $280K/yr

... and product-adoption use cases for conversational AI over time. What You'll Do * The Help Center chatbot and internal email-ticket AI agent are live, owned, and improving against clear metrics

Harvey

AI Support Lead

Manhattan, NY · On-site

$200K - $280K/yr

... and product-adoption use cases for conversational AI over time. What You'll Do * The Help Center chatbot and internal email-ticket AI agent are live, owned, and improving against clear metrics

Mattress Firm, Inc.

Senior CRM Developer

Houston, TX · On-site

The role partners closely with business stakeholders, architects, product owners, and development ... Integrate chatbot capabilities with Dynamics 365, Dataverse, enterprise APIs, knowledge content ...

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Product Owner Chatbot information

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How much do product owner chatbot jobs pay per year?

As of Sep 11, 2026, the average yearly pay for product owner chatbot in the United States is $112,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $129,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Product Owner Chatbot jobs?

For Product Owner Chatbot jobs, the most frequently searched job titles are:

Infographic showing various Product Owner Chatbot job openings in the United States as of September 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 59% In-person, 5% Hybrid, and 36% Remote job distribution, with an average salary of $112,891 per year, or $54.3 per hour.

Business Analyst- Digital Self Service, customer service experience

Houston, TX • On-site

Sacrum Technologies LLC
IT Services • 1 - 10 employees
Learn more about Sacrum Technologies LLCexternal

Other

Posted 9 days ago

Key responsibilities

  • Lead requirements and analysis for digital self-service features such as account management, billing, service requests, issue resolution, and personalization.

  • Improve customer journeys by identifying friction points and increasing digital adoption, customer satisfaction, and efficiency.

  • Work closely with Product, UX, Data, Digital, and business teams to define user stories, acceptance criteria, priorities, and success metrics.

Job description

Senior Business Analyst – Digital Self Service & AI

Introduction: We are looking for a highly experienced Business Analyst to support and enhance self-service digital capabilities and customer experience initiatives  This role will involve collaborating with Digital, UX, Data, and business teams to define, deliver, and continuously improve customer-facing solutions.

Responsibilities:
  • Lead analysis and requirements definition for omni channel self-service features on customer-facing platforms (website, chatbot, mobile app).
  • Analyze end-to-end customer journeys to identify friction points and enhance digital adoption, satisfaction, and efficiency.
  • Partner with various teams to define user stories, acceptance criteria, and success metrics aligned with customer experience outcomes.
  • Evaluate opportunities to apply AI and machine learning to enhance customer self-service and support.
  • Translate complex AI concepts into clear business and functional requirements.
  • Define the vision of the product.
  • Act as a key liaison between business stakeholders and technical teams, ensuring alignment and execution following the agile methodology.
  • Lead backlog refinement, requirements prioritization, risk management, and support sprint planning, UAT & PAT activities.
Requirements:Education and Experience

Required:

  • Bachelor’s degree in business, Information Systems, Computer Science, or related field.
  • 8+ years of experience as a Business Analyst, with at least 2+ years at a senior/lead (BA4) level.
  • Proven experience supporting customer-facing digital platforms, preferably self-service websites or portals.
  • Demonstrated experience working on AI-enabled solutions such as conversational AI/chatbots, automation, predictive systems, etc.
  • Strong experience with Agile product delivery, user stories, and backlog management.
  • Excellent stakeholder management, facilitation, and communication skills.

Preferred:

  • Experience working with large-scale enterprise websites or high-traffic consumer platforms.
  • Familiarity with analytics tools, customer insights platforms, and A/B testing.
  • Experience partnering with Data Science or AI/ML teams in production environments.
  • Background in utilities, logistics, or service-based industries is a plus.
Core Competencies:
  • Customer-centric mindset
  • Strategic thinking with strong attention to detail
  • AI and data literacy
  • Problem-solving and analytical rigor
  • Collaboration across technical and business teams
  • Ability to translate ambiguity into clear, actionable requirements

Nice to have:

  • Certified Scrum Product Owner (CSPO)
  • PMI Professional in Business Analysis (PMI-PBA) or IIBA Certification (CBAP or CCBA)
  • SAFe Agilist (SA) or equivalent Agile scaling certification
  • Certifications or formal training in AI, Data Analytics, or Digital Product Management

Apply