As the AI Chatbot Product Owner (Retail), you will lead the strategy and continuous optimization of retail chatbot platforms, translating customer service goals into conversational AI solutions.
As the AI Chatbot Product Owner (Retail), you will lead the strategy and continuous optimization of retail chatbot platforms, translating customer service goals into conversational AI solutions.
Collaborate with engineering, product, and business teams to inform intuitive and engaging customer experiences * Design conversational flows, wireframes, and mockups for new and existing ...
Collaborate with engineering, product, and business teams to inform intuitive and engaging customer experiences * Design conversational flows, wireframes, and mockups for new and existing ...
Product Owner
Houston, TX · On-site
$50 - $55/hr
Product Owner Location/Type: Onsite, Houston,TX 77002 (must reside in Houston, TX area - position ... chatbot, and mobile app, including account management, billing, service requests, and ...
Quick apply
Product Owner
Houston, TX · On-site
$50 - $55/hr
Product Owner Location/Type: Onsite, Houston,TX 77002 (must reside in Houston, TX area - position ... chatbot, and mobile app, including account management, billing, service requests, and ...
Product Owner
Houston, TX · On-site
$50 - $55/hr
Product Owner Location/Type: Onsite, Houston,TX 77002 (must reside in Houston, TX area - position ... chatbot, and mobile app, including account management, billing, service requests, and ...
Quick apply
Product Owner
Houston, TX · On-site
$50 - $55/hr
Product Owner Location/Type: Onsite, Houston,TX 77002 (must reside in Houston, TX area - position ... chatbot, and mobile app, including account management, billing, service requests, and ...
Product Owner
Houston, TX · On-site
... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certified Scrum Product Owner (CSPO) * PMI Professional in Business Analysis (PMIPBA) or IIBA ...
Product Owner
Houston, TX · On-site
... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certified Scrum Product Owner (CSPO) * PMI Professional in Business Analysis (PMIPBA) or IIBA ...
Product Owner
Houston, TX · On-site
... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certified Scrum Product Owner (CSPO) * PMI Professional in Business Analysis (PMIPBA) or IIBA ...
Product Owner
Houston, TX · On-site
... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certified Scrum Product Owner (CSPO) * PMI Professional in Business Analysis (PMIPBA) or IIBA ...
Product Owner
Houston, TX · On-site
... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certified Scrum Product Owner (CSPO) * PMI Professional in Business Analysis (PMIPBA) or IIBA ...
Product Owner
Houston, TX · On-site
... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certified Scrum Product Owner (CSPO) * PMI Professional in Business Analysis (PMIPBA) or IIBA ...
Product Owner
Houston, TX · On-site
... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certified Scrum Product Owner (CSPO) * PMI Professional in Business Analysis (PMI-PBA) or IIBA ...
Product Owner
Houston, TX · On-site
... chatbot, mobile app), including account management, billing, service requests, issue resolution ... Certified Scrum Product Owner (CSPO) * PMI Professional in Business Analysis (PMI-PBA) or IIBA ...
Role:- Product Analyst / Owner (With AI/ML Strong exp.) Location:- Columbus, OH (Hybrid) H1B is ... Familiarity with Artificial Intelligence (AI) and/or Chatbot technologies is preferred but not ...
Role:- Product Analyst / Owner (With AI/ML Strong exp.) Location:- Columbus, OH (Hybrid) H1B is ... Familiarity with Artificial Intelligence (AI) and/or Chatbot technologies is preferred but not ...
Product Owner
Irvine, CA · On-site
$120K - $150K/yr
... Assist / chatbot layer (if applicable) • Email / notifications / manager tools • Ensure a ... productivity • Task completion rates • Manager satisfaction • Establish a continuous ...
Product Owner
Irvine, CA · On-site
$120K - $150K/yr
... Assist / chatbot layer (if applicable) • Email / notifications / manager tools • Ensure a ... productivity • Task completion rates • Manager satisfaction • Establish a continuous ...
Product Owner
Irvine, CA · On-site
$120K - $150K/yr
... Assist / chatbot layer (if applicable) • Email / notifications / manager tools • Ensure a ... productivity • Task completion rates • Manager satisfaction • Establish a continuous ...
Product Owner
Irvine, CA · On-site
$120K - $150K/yr
... Assist / chatbot layer (if applicable) • Email / notifications / manager tools • Ensure a ... productivity • Task completion rates • Manager satisfaction • Establish a continuous ...
Product Owner
West Palm Beach, FL · On-site
$120K - $160K/yr
... Assist / chatbot layer (if applicable) • Email / notifications / manager tools • Ensure a ... productivity • Task completion rates • Manager satisfaction • Establish a continuous ...
Product Owner
West Palm Beach, FL · On-site
$120K - $160K/yr
... Assist / chatbot layer (if applicable) • Email / notifications / manager tools • Ensure a ... productivity • Task completion rates • Manager satisfaction • Establish a continuous ...
HoneyBook is the leading AI-powered business management platform for service-based business owners ... Own the working relationship with Member Care, Product, QA, Marketing, and cross-functional ...
HoneyBook is the leading AI-powered business management platform for service-based business owners ... Own the working relationship with Member Care, Product, QA, Marketing, and cross-functional ...
HoneyBook is the leading AI-powered business management platform for service-based business owners ... Own the working relationship with Member Care, Product, QA, Marketing, and cross-functional ...
HoneyBook is the leading AI-powered business management platform for service-based business owners ... Own the working relationship with Member Care, Product, QA, Marketing, and cross-functional ...
AI Content Program Manager, Chatbot
New York, NY · On-site
$140K - $158K/yr
HoneyBook is the leading AI-powered business management platform for service-based business owners ... Own the working relationship with Member Care, Product, QA, Marketing, and cross-functional ...
AI Content Program Manager, Chatbot
New York, NY · On-site
$140K - $158K/yr
HoneyBook is the leading AI-powered business management platform for service-based business owners ... Own the working relationship with Member Care, Product, QA, Marketing, and cross-functional ...
... chatbot solutions, predictive models, document processing, fraud detection, analytics, and AI platform engineering. This position will coordinate Government stakeholders, Product Owners, AI ...
... chatbot solutions, predictive models, document processing, fraud detection, analytics, and AI platform engineering. This position will coordinate Government stakeholders, Product Owners, AI ...
Customer Experience Optimization Specialist
Tempe, AZ · On-site
$16.25 - $21.50/hr
... chatbot experiences, and knowledge resources remain effective, accurate, and aligned with customer ... This is not a traditional Product Owner position. Rather than owning product roadmaps and software ...
Customer Experience Optimization Specialist
Tempe, AZ · On-site
$16.25 - $21.50/hr
... chatbot experiences, and knowledge resources remain effective, accurate, and aligned with customer ... This is not a traditional Product Owner position. Rather than owning product roadmaps and software ...
Customer Experience Optimization Specialist
Tempe, AZ · On-site
$16.25 - $21.50/hr
... chatbot experiences, and knowledge resources remain effective, accurate, and aligned with customer ... This is not a traditional Product Owner position. Rather than owning product roadmaps and software ...
Customer Experience Optimization Specialist
Tempe, AZ · On-site
$16.25 - $21.50/hr
... chatbot experiences, and knowledge resources remain effective, accurate, and aligned with customer ... This is not a traditional Product Owner position. Rather than owning product roadmaps and software ...
UX Designer
Atlanta, GA · On-site
Working in support of the Product Owner, you will translate product goals, customer needs, and ... Proven experience designing UX and interaction flows for AI powered, chatbot, or conversational ...
UX Designer
Atlanta, GA · On-site
Working in support of the Product Owner, you will translate product goals, customer needs, and ... Proven experience designing UX and interaction flows for AI powered, chatbot, or conversational ...
Technical Business Analyst with Wealth Management (AI/ Chatbot/ Machine learning or NLP)
Manhattan, NY · On-site
Technical Business Analyst with Wealth Management (AI/ Chatbot/ Machine learning or NLP) Location ... product owner capacity. * Domain and system knowledge to turn customer needs into business ...
Technical Business Analyst with Wealth Management (AI/ Chatbot/ Machine learning or NLP)
Manhattan, NY · On-site
Technical Business Analyst with Wealth Management (AI/ Chatbot/ Machine learning or NLP) Location ... product owner capacity. * Domain and system knowledge to turn customer needs into business ...
Product Owner Chatbot information
See salary details
$41.5K - $52.7K
0% of jobs
$52.7K - $63.9K
0% of jobs
$63.9K - $75K
1% of jobs
$75K - $86.2K
12% of jobs
$94.3K is the 25th percentile. Wages below this are outliers.
$86.2K - $97.4K
17% of jobs
The median wage is $108.6K / yr.
$97.4K - $108.6K
20% of jobs
$108.6K - $119.8K
18% of jobs
$126.4K is the 75th percentile. Wages above this are outliers.
$119.8K - $131K
12% of jobs
$131K - $142.1K
10% of jobs
$142.1K - $153.3K
7% of jobs
$153.3K - $164.5K
3% of jobs
$41.5K
$112.9K
$164.5K
How much do product owner chatbot jobs pay per year?
As of Sep 11, 2026, the average yearly pay for product owner chatbot in the United States is $112,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $129,500.00 per year, depending on experience, location, and employer.
What are popular job titles related to Product Owner Chatbot jobs?
For Product Owner Chatbot jobs, the most frequently searched job titles are:
AI Chatbot Product Owner (Retail)
Dallas, TX • On-site
1872 Consulting
• IT Services • 11 - 50 employees11 - 50 employees
Full-time
Re-posted 10 days ago
Job description
Job Summary:
1872 Consulting is a leading retail organization focused on transforming the customer experience through innovation, data, and intelligent automation. As the AI Chatbot Product Owner (Retail), you will lead the strategy and continuous optimization of retail chatbot platforms, translating customer service goals into conversational AI solutions.
Responsibilities:
• Own the chatbot roadmap and vision, aligning automation goals with customer experience strategy and retail service objectives.
• Identify and prioritize high-value use cases for self-service and conversational automation based on customer pain points and support data.
• Design, enable, and optimize chatbot intents, workflows, and content to improve containment, first contact resolution (FCR), and customer satisfaction (CSAT).
• Collaborate cross-functionally with Customer Care, Technology, CRM, and Order Management teams to ensure seamless integrations and handoffs.
• Analyze performance metrics (deflection, AHT, precision, recall, and CSAT) to guide tuning cycles, NLP improvements, and customer journey refinements.
• Define functional requirements and user stories, manage sprint deliverables, and drive agile iteration across internal and vendor teams.
• Facilitate workshops and adoption sessions to train and align support teams on chatbot functionality, escalation paths, and tone of voice.
• Stay current on Generative AI and conversational commerce trends, applying practical innovations to improve customer engagement and personalization.
Qualifications:
Required:
• Proven experience as a Product Owner, Functional Expert, or Program Manager leading chatbot or conversational AI solutions in a retail or customer-care environment.
• Hands-on expertise with major platforms such as Dialogflow, Microsoft Copilot, Amazon Lex, IBM Watson, Kore.ai, or Rasa.
• Demonstrated success improving key performance indicators — containment/deflection, FCR, AHT, and CSAT — through data-driven optimization.
• Strong understanding of AI/ML concepts, NLU/NLP tuning, and conversational design principles.
• Excellent communication, analytical, and cross-functional leadership skills with the ability to translate data insights into strategy.
Preferred:
• Experience in retail or e-commerce AI applications, including conversational commerce and personalized recommendations.
• Familiarity with CRM or ticketing systems such as Salesforce Service Cloud, ServiceNow, or Zendesk.
• Exposure to GenAI-based support tools for knowledge article generation or dynamic response optimization.
• Background in customer journey analytics and process mapping within contact center or omnichannel operations.
Company:
1872 Consulting is a recruitment and IT consulting company. Founded in 1872, the company is headquartered in Chicago, USA, with a team of 11-50 employees. The company is currently Early Stage.
1872 Consulting is a leading retail organization focused on transforming the customer experience through innovation, data, and intelligent automation. As the AI Chatbot Product Owner (Retail), you will lead the strategy and continuous optimization of retail chatbot platforms, translating customer service goals into conversational AI solutions.
Responsibilities:
• Own the chatbot roadmap and vision, aligning automation goals with customer experience strategy and retail service objectives.
• Identify and prioritize high-value use cases for self-service and conversational automation based on customer pain points and support data.
• Design, enable, and optimize chatbot intents, workflows, and content to improve containment, first contact resolution (FCR), and customer satisfaction (CSAT).
• Collaborate cross-functionally with Customer Care, Technology, CRM, and Order Management teams to ensure seamless integrations and handoffs.
• Analyze performance metrics (deflection, AHT, precision, recall, and CSAT) to guide tuning cycles, NLP improvements, and customer journey refinements.
• Define functional requirements and user stories, manage sprint deliverables, and drive agile iteration across internal and vendor teams.
• Facilitate workshops and adoption sessions to train and align support teams on chatbot functionality, escalation paths, and tone of voice.
• Stay current on Generative AI and conversational commerce trends, applying practical innovations to improve customer engagement and personalization.
Qualifications:
Required:
• Proven experience as a Product Owner, Functional Expert, or Program Manager leading chatbot or conversational AI solutions in a retail or customer-care environment.
• Hands-on expertise with major platforms such as Dialogflow, Microsoft Copilot, Amazon Lex, IBM Watson, Kore.ai, or Rasa.
• Demonstrated success improving key performance indicators — containment/deflection, FCR, AHT, and CSAT — through data-driven optimization.
• Strong understanding of AI/ML concepts, NLU/NLP tuning, and conversational design principles.
• Excellent communication, analytical, and cross-functional leadership skills with the ability to translate data insights into strategy.
Preferred:
• Experience in retail or e-commerce AI applications, including conversational commerce and personalized recommendations.
• Familiarity with CRM or ticketing systems such as Salesforce Service Cloud, ServiceNow, or Zendesk.
• Exposure to GenAI-based support tools for knowledge article generation or dynamic response optimization.
• Background in customer journey analytics and process mapping within contact center or omnichannel operations.
Company:
1872 Consulting is a recruitment and IT consulting company. Founded in 1872, the company is headquartered in Chicago, USA, with a team of 11-50 employees. The company is currently Early Stage.
About 1872 Consulting
Sourced by ZipRecruiter
1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Chicago, IL, US
Year founded
2014