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Product Knowledge Expert Jobs (NOW HIRING)

Berkeley Executives

Retail Sales Associate

Vallejo, CA

$17 - $19.50/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Berkeley Executives

Retail Sales Associate

Vallejo, CA · On-site

$17 - $19.50/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Berkeley Executives

Retail Sales Associate

Oakland, CA · On-site

$17.25 - $19.75/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Berkeley Executives

Retail Sales Associate

Oakland, CA · On-site

$17.25 - $19.75/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Brunswick Corporation

Product Expert

Menomonee Falls, WI · On-site

$62K - $90K/yr

As our Product Expert, Integrated Solutions , you will be the technical bridge between Product ... This role is ideal for someone who enjoys solving technical problems, sharing knowledge, working ...

Blo Post Oak

Make Up Artist

Houston, TX · On-site

$18 - $50/hr

Become a product knowledge expert of Glo Skin Beauty (Blo Blow Dry Bar's chief makeup partner) and complete certification * Receive valuable ongoing education through Blo's partnership with Glo Skin ...

Brunswick

Product Expert

Menomonee Falls, WI · On-site

$62K - $90K/yr

As our Product Expert, Integrated Solutions , you will be the technical bridge between Product ... This role is ideal for someone who enjoys solving technical problems, sharing knowledge, working ...

Lund Boats

Product Expert

Menomonee Falls, WI

$62K - $90K/yr

As our Product Expert, Integrated Solutions , you will be the technical bridge between Product ... This role is ideal for someone who enjoys solving technical problems, sharing knowledge, working ...

Brunswick

Product Expert

Menomonee Falls, WI

$62K - $90K/yr

As our Product Expert, Integrated Solutions , you will be the technical bridge between Product ... This role is ideal for someone who enjoys solving technical problems, sharing knowledge, working ...

Blo East Norriton

Make Up Artist

Norristown, PA · On-site

$14 - $18/hr

Become a product knowledge expert of Jane Iredale (Blo Blow Dry Bar's chief makeup partner) and complete certification * Receive valuable ongoing education through Blo's partnership with Jane Iredale

Hobbsnews

Senior AI Product Manager

Spring, TX · On-site

$120.50 - $276.50/hr

Senior AI Product Manager This role has been designed as Onsite with an expectation that you will ... Knowledge and Skills * Expert team skills and ability to cross functionally drive/influence work ...

SAP SuccessFactors

Product Expert

Plano, TX · Hybrid

Product Expert Location: Plano, TX Work Model: Hybrid work model Purpose and Objective: SAP America ... Work in a complex product portfolio landscape with solution knowledge of SAPs industry solutions ...

SAP

Product Expert

Plano, TX · On-site

Product Expert Location: Plano, TX Work Model: Hybrid work model Purpose and Objective: SAP America ... Work in a complex product portfolio landscape with solution knowledge of SAPs industry solutions ...

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Product Knowledge Expert information

See salary details

$51.5K

$159.4K

$197K

How much do product knowledge expert jobs pay per year?

As of Aug 22, 2026, the average yearly pay for product knowledge expert in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What does a product knowledge expert do?

A Product Knowledge Expert is responsible for mastering detailed information about a company's products or services and communicating this knowledge to internal teams or customers. They often provide training, answer technical questions, and help resolve issues by sharing their expertise. This role ensures that sales, customer support, and other departments have up-to-date and accurate product information. By serving as a go-to resource, Product Knowledge Experts help improve customer satisfaction and support overall business goals.

What skills and qualifications are needed to thrive as a product knowledge expert?

To thrive as a Product Knowledge Expert, you need in-depth expertise in the company's products, strong research abilities, and often a relevant degree or subject matter certification. Familiarity with CRM systems, product databases, and knowledge management tools is typically required. Exceptional communication, problem-solving, and the ability to train or support others are vital soft skills in this role. These skills enable the expert to provide accurate information, support sales and customer service teams, and ensure customers receive the best product experience.

How does a product knowledge expert typically collaborate with sales and customer support teams?

Product Knowledge Experts play a crucial role in bridging the gap between product development and customer-facing teams. They work closely with sales teams to provide in-depth product training, develop effective sales materials, and answer technical questions that arise during the sales process. Additionally, they support customer support teams by creating detailed knowledge bases, troubleshooting guides, and ensuring team members are up to date on new features or changes. This collaboration ensures that both sales and support staff can address customer needs confidently and accurately.

What is the difference between Product Knowledge Expert vs Product Trainer?

AspectProduct Knowledge ExpertProduct Trainer
Primary RoleDeep understanding of product features, specifications, and benefitsTeaching and training others on product usage and features
Required SkillsProduct expertise, communication, analytical skillsPresentation, instructional design, communication skills
Work EnvironmentCustomer support, sales, product development teamsTraining sessions, workshops, online courses
CertificationsOften no formal certification, but product-specific knowledge is essentialTraining certifications or instructional design credentials beneficial

The Product Knowledge Expert focuses on mastering and maintaining comprehensive product information, while the Product Trainer specializes in delivering training to others about the product. Both roles require strong communication skills, but their core responsibilities differ: one is about expertise, the other about education.

More about Product Knowledge Expert jobs

What job categories do people searching Product Knowledge Expert jobs look for?

The top searched job categories for Product Knowledge Expert jobs are:

Product Knowledge Expert jobs near you
Infographic showing various Product Knowledge Expert job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

Retail Sales Associate

Berkeley Executives

Vallejo, CA

$17 - $19.50/hr

Full-time

Re-posted 4 days ago

Job description

Company Description

Berkeley Executives expanded to the East Bay area in 2015 and has been firing on all piston ever since! Our team is a hard working, fun-loving bunch of people from all over the world. We are the type of people to give every task at hand our all and come away with great results. We recognize that all work and no play is no way to live life, so we also love to let our hair down and reward ourselves for all the great work we do. We are conveniently located right next to the BART station to make for an easy commute!

Job Description

Sales Associates must possess a curiosity and eagerness to solve the customers' needs, develop and foster long-term, trusting relationships, and share information regarding, telecommunication products. To ensure your success, you will be supported with an intensive training program to help you achieve great results. You will have the opportunity to develop your communication skills, detail orientation and to build on your natural talents and strengths in a high-energy environment.


Essential Duties and Responsibilities:


  • Demonstrate superior product knowledge in assisting customers
  • Develop relationships with both exisiting and potential customers
  • Answer product based questions using knowledge from training, merchandising bulletins, and other Company approved information
  • Knowledge expert on products and services.
  • Sell merchandise and interact with customers according to Berkeley Executives standards
  • Complete customer transactions using tablet register system




Qualifications

What we look for:

  • Recent college graduates (preferred)
  • Competitive and driven people
  • Outgoing and friendly people
  • Leaders
  • Strong work ethic
  • Student mentality
  • Entrepreneurs
Additional Information

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