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Product Knowledge Expert Jobs (NOW HIRING)

King's Hawaiian

Product Developer

Torrance, CA · On-site

## Senior Product DeveloperApplylocations: Torrance, Californiatime type: Full timeposted on: Posted 3 ... Expert knowledge and understanding of baking and cereal science.* Expert understanding of physical ...

Blo Tampa

Make Up Artist

Tampa, FL · On-site

Become a product knowledge expert of Glo Skin Beauty (Blo Blow Dry Bar's chief makeup partner) and complete certification * Receive valuable ongoing education through Blo's partnership with Glo Skin ...

Jewelersworldwide

The role connects technical product knowledge with patient, clear explanations that help a client settle on a purchase. Client service continues after the consultation. The expert follows up to close ...

Berkeley Executives

Retail Sales Associate

Oakland, CA · On-site

$17.25 - $19.75/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Berkeley Executives

Retail Sales Associate

Vallejo, CA · On-site

$17 - $19.50/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Berkeley Executives

Retail Sales Associate

San Leandro, CA · On-site

$17 - $19.50/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Berkeley Executives

Retail Sales Associate

San Leandro, CA · On-site

$17 - $19.50/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Berkeley Executives

Retail Sales Associate

Vallejo, CA · On-site

$17 - $19.50/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Berkeley Executives

Retail Sales Associate

Oakland, CA

$17.25 - $19.75/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Blo Boca

Make Up Artist

Boca Raton, FL · On-site

$15 - $30/hr

Become a product knowledge expert of Glo Skin Beauty (Blo Blow Dry Bar's chief makeup partner) and complete certification * Receive valuable ongoing education through Blo's partnership with Glo Skin ...

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Product Knowledge Expert information

See salary details

$51.5K

$159.4K

$197K

How much do product knowledge expert jobs pay per year?

As of Sep 12, 2026, the average yearly pay for product knowledge expert in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What does a product knowledge expert do?

A Product Knowledge Expert is responsible for mastering detailed information about a company's products or services and communicating this knowledge to internal teams or customers. They often provide training, answer technical questions, and help resolve issues by sharing their expertise. This role ensures that sales, customer support, and other departments have up-to-date and accurate product information. By serving as a go-to resource, Product Knowledge Experts help improve customer satisfaction and support overall business goals.

What skills and qualifications are needed to thrive as a product knowledge expert?

To thrive as a Product Knowledge Expert, you need in-depth expertise in the company's products, strong research abilities, and often a relevant degree or subject matter certification. Familiarity with CRM systems, product databases, and knowledge management tools is typically required. Exceptional communication, problem-solving, and the ability to train or support others are vital soft skills in this role. These skills enable the expert to provide accurate information, support sales and customer service teams, and ensure customers receive the best product experience.

How does a product knowledge expert typically collaborate with sales and customer support teams?

Product Knowledge Experts play a crucial role in bridging the gap between product development and customer-facing teams. They work closely with sales teams to provide in-depth product training, develop effective sales materials, and answer technical questions that arise during the sales process. Additionally, they support customer support teams by creating detailed knowledge bases, troubleshooting guides, and ensuring team members are up to date on new features or changes. This collaboration ensures that both sales and support staff can address customer needs confidently and accurately.

What is the difference between Product Knowledge Expert vs Product Trainer?

AspectProduct Knowledge ExpertProduct Trainer
Primary RoleDeep understanding of product features, specifications, and benefitsTeaching and training others on product usage and features
Required SkillsProduct expertise, communication, analytical skillsPresentation, instructional design, communication skills
Work EnvironmentCustomer support, sales, product development teamsTraining sessions, workshops, online courses
CertificationsOften no formal certification, but product-specific knowledge is essentialTraining certifications or instructional design credentials beneficial

The Product Knowledge Expert focuses on mastering and maintaining comprehensive product information, while the Product Trainer specializes in delivering training to others about the product. Both roles require strong communication skills, but their core responsibilities differ: one is about expertise, the other about education.

More about Product Knowledge Expert jobs

What are popular job titles related to Product Knowledge Expert jobs?

For Product Knowledge Expert jobs, the most frequently searched job titles are:

Product Knowledge Expert jobs near you
Infographic showing various Product Knowledge Expert job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

PRODUCT SPECIALIST - CUSTOMER EXPERIENCE EXPERT

Morehead City, NC • On-site

Lookout Ford & Kurtis Chevrolet - Parent
See more jobs at Lookout Ford & Kurtis Chevrolet - Parentexternal

Full-time

Posted 5 days ago

Job description

AUTOMOTIVE PRODUCT SPECIALIST - CUSTOMER EXPERIENCE EXPERT – WORK LESS, EARN MORE!KURTIS CHEVROLET

Kurtis Chevrolet is expanding and elevating the way customers shop for vehicles — and we’re hiring Automotive Product Specialists & Customer Experience Experts to help deliver a modern, customerfocused dealership experience.

If you’re energetic, peopledriven, and ready for a career with real worklife balance, this role is built for you.

 
Why You’ll Love Working With Us

  • Fourday work week — real worklife balance

  • Salary + performance bonuses

  • Flexible schedule

  • Full benefits package

  • Supportive, growthfocused environment

  • Ongoing training and career development 

 
Your Mission: Customer Experience + Product Expertise

As a Customer Experience Expert, you are the face of Kurtis Chevrolet’s modern retail experience. Your goal is to make every customer feel welcomed, informed, and confident — from the moment they walk in to the moment they drive away.

Customer Experience Responsibilities

  • Create a warm, professional, and welcoming environment for every customer

  • Guide customers through a smooth, stressfree buying experience

  • Listen closely to customer needs and help them find the right vehicle

  • Maintain a positive, helpful presence on the showroom floor

  • Ensure customers feel valued, respected, and supported throughout their visit

  • Follow up with customers to ensure satisfaction and build longterm relationships

Product Specialist Responsibilities

  • Demonstrate vehicle features, technology, and safety systems

  • Conduct engaging test drives and product walkarounds

  • Stay uptodate on Chevrolet product knowledge

  • Help customers compare models and understand their options

  • Support the sales team with accurate product information

You bring the energy — Kurtis Chevrolet brings the opportunity.

Apply