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Product Knowledge Expert Jobs (NOW HIRING)

Sunnyside Chevrolet

Product Specialist

Elyria, OH · On-site

Become a Chevy product knowledge expert AND: * Greet customers and welcome them to the showroom * Establish rapport and build a trusting relationship with the customer * Discover the particular ...

Sunnyside Chevrolet

Product Specialist

Elyria, OH · On-site

Become a Chevy product knowledge expert AND: * Greet customers and welcome them to the showroom * Establish rapport and build a trusting relationship with the customer * Discover the particular ...

Sunnyside Chevrolet

Product Specialist

Elyria, OH

Become a Chevy product knowledge expert AND: * Greet customers and welcome them to the showroom * Establish rapport and build a trusting relationship with the customer * Discover the particular ...

Sunnyside Chevrolet

Product Specialist

Elyria, OH

Become a Chevy product knowledge expert AND: * Greet customers and welcome them to the showroom * Establish rapport and build a trusting relationship with the customer * Discover the particular ...

Lund Boats

Marine Product Expert

Stuart, FL

$62.80K - $90.50K/yr

Product Knowledge & Customer Engagement * Serve as the subject matter expert on the product portfolio, including features, benefits, and competitive positioning. * Build strong relationships with ...

Brunswick Corporation

Marine Product Expert

Stuart, FL · On-site

$62.80K - $90.50K/yr

Product Knowledge & Customer Engagement * Serve as the subject matter expert on the product portfolio, including features, benefits, and competitive positioning. * Build strong relationships with ...

Brunswick

Marine Product Expert

Stuart, FL

$62.80K - $90.50K/yr

Product Knowledge & Customer Engagement * Serve as the subject matter expert on the product portfolio, including features, benefits, and competitive positioning. * Build strong relationships with ...

Worldly

Knowledge Manager

Concord, CA · Remote

$70K - $80K/yr

... product impact, trends analysis, and compliance. When a company wants to change how business is ... Act as a subject matter expert for the Worldly platform and related methodologies, working closely ...

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Product Knowledge Expert information

See salary details

$51.5K

$159.4K

$197K

How much do product knowledge expert jobs pay per year?

As of Jun 1, 2026, the average yearly pay for product knowledge expert in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Product Knowledge Expert, and why are they important?

To thrive as a Product Knowledge Expert, you need in-depth expertise in the company's products, strong research abilities, and often a relevant degree or subject matter certification. Familiarity with CRM systems, product databases, and knowledge management tools is typically required. Exceptional communication, problem-solving, and the ability to train or support others are vital soft skills in this role. These skills enable the expert to provide accurate information, support sales and customer service teams, and ensure customers receive the best product experience.

How does a Product Knowledge Expert typically collaborate with sales and customer support teams?

Product Knowledge Experts play a crucial role in bridging the gap between product development and customer-facing teams. They work closely with sales teams to provide in-depth product training, develop effective sales materials, and answer technical questions that arise during the sales process. Additionally, they support customer support teams by creating detailed knowledge bases, troubleshooting guides, and ensuring team members are up to date on new features or changes. This collaboration ensures that both sales and support staff can address customer needs confidently and accurately.

What does a Product Knowledge Expert do?

A Product Knowledge Expert is responsible for mastering detailed information about a company's products or services and communicating this knowledge to internal teams or customers. They often provide training, answer technical questions, and help resolve issues by sharing their expertise. This role ensures that sales, customer support, and other departments have up-to-date and accurate product information. By serving as a go-to resource, Product Knowledge Experts help improve customer satisfaction and support overall business goals.

What is the difference between Product Knowledge Expert vs Product Trainer?

AspectProduct Knowledge ExpertProduct Trainer
Primary RoleDeep understanding of product features, specifications, and benefitsTeaching and training others on product usage and features
Required SkillsProduct expertise, communication, analytical skillsPresentation, instructional design, communication skills
Work EnvironmentCustomer support, sales, product development teamsTraining sessions, workshops, online courses
CertificationsOften no formal certification, but product-specific knowledge is essentialTraining certifications or instructional design credentials beneficial

The Product Knowledge Expert focuses on mastering and maintaining comprehensive product information, while the Product Trainer specializes in delivering training to others about the product. Both roles require strong communication skills, but their core responsibilities differ: one is about expertise, the other about education.

More about Product Knowledge Expert jobs
What job categories do people searching Product Knowledge Expert jobs look for? The top searched job categories for Product Knowledge Expert jobs are:
Product Knowledge Expert jobs near you
Product Knowledge Specialist

Product Knowledge Specialist

Acura of Glendale

Glendale, CA

$16.90 - $20/hr

Full-time

Medical, PTO

Posted 9 days ago

Job description

We are looking for an Acura Product Knowledge Specialist to assist our clients with their new vehicles. You will assist our Sales and Service Teams when clients have questions on any of our Acura models. We're looking for candidates who have great attitudes, a strong work ethic, and clean driving records. Bi-lingual abilities are a benefit in our diverse community. Hours include nights and weekends.

Some of the daily tasks you will be asked to complete:

Become an Expert on the Acura product,

Present features and benefits to clients,

Take demonstration drives with clients,

Assist in locating vehicles,

Deliver and ensure each customer has every question answered.

Some administrative work to assist Managers with phone calls, email, mail,

Computer skills a plus.

Wages: $16.90/hour

The Product Knowledge Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $20.00.

We offer:

Competitive Pay/Commission

Opportunity for Advancement,

Training,

Medical Benefits,

Holiday and Vacation Benefits,

Employee Discounts,

And a Great Work Environment!

Our company is an equal opportunity employer in a drug-free environment.

Call us, email us or visit the dealership to complete an employment application.