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Product Knowledge Expert Jobs (NOW HIRING)

Sunnyside Chevrolet

Product Specialist

Elyria, OH · On-site

Become a Chevy product knowledge expert AND: * Greet customers and welcome them to the showroom * Establish rapport and build a trusting relationship with the customer * Discover the particular ...

Akalade Inc

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FULL TIME Retail Account Representative

Mineola, NY · On-site

$45K - $89K/yr

Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever ...

sonifi

Knowledge Domain Expert

Sioux Falls, SD · On-site

We're looking for a Knowledge Domain Expert who is passionate about technology, problem solving ... You will partner closely with support teams, engineering, product management, implementations ...

Akalade Inc

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Retail Customer Relations Representative

Garden City, NY · On-site

$45K - $89K/yr

Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever ...

Akalade Inc

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FULL TIME Retail Account Representative

Mineola, NY · On-site

$45K - $89K/yr

Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever ...

Akalade Inc

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Retail Customer Relations Representative

Garden City, NY · On-site

$45K - $89K/yr

Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever ...

The Honey Baked Ham Company

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Team Lead

Mayfield Heights, OH · On-site

$15/hr

Maintains Product Knowledge Expert status in all Retail Merchandise. * Is able to effectively work and train all positions in front of the house. * Communicates QA issues to Managers immediately.

New

The Honey Baked Ham Company

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Team Lead

Mayfield Heights, OH · On-site

$15/hr

Maintains Product Knowledge Expert status in all Retail Merchandise. * Is able to effectively work and train all positions in front of the house. * Communicates QA issues to Managers immediately.

New

ShipMonk

Sr. Account Executive

Fort Lauderdale, FL · On-site

Product Knowledge Expert: Understand ShipMonk's products' features allowing you to present the benefits accurately and persuasively. We need enthusiastic individuals to be passionate about ShipMonk ...

Mattress Firm

Sleep Expert - Sales

Orange Park, FL · On-site

Provide technical and product knowledge information to customers and serve as subject matter expert. * Drive individual sales performance and KPIs while demonstrating company values and supporting ...

One Stop Inc.

Inside Sales

Grand Rapids, MI · On-site

Become a product knowledge expert and be able to translate that knowledge into accurate and meaningful product recommendations for our clients. * Monitor, review and identify monthly decreases and ...

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All JobsProduct Knowledge Expert Jobs

Product Knowledge Expert information

See salary details

$51.5K

$159.4K

$197K

How much do product knowledge expert jobs pay per year?

As of Jul 11, 2026, the average yearly pay for product knowledge expert in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

How does a Product Knowledge Expert typically collaborate with sales and customer support teams?

Product Knowledge Experts play a crucial role in bridging the gap between product development and customer-facing teams. They work closely with sales teams to provide in-depth product training, develop effective sales materials, and answer technical questions that arise during the sales process. Additionally, they support customer support teams by creating detailed knowledge bases, troubleshooting guides, and ensuring team members are up to date on new features or changes. This collaboration ensures that both sales and support staff can address customer needs confidently and accurately.

What is the difference between Product Knowledge Expert vs Product Trainer?

AspectProduct Knowledge ExpertProduct Trainer
Primary RoleDeep understanding of product features, specifications, and benefitsTeaching and training others on product usage and features
Required SkillsProduct expertise, communication, analytical skillsPresentation, instructional design, communication skills
Work EnvironmentCustomer support, sales, product development teamsTraining sessions, workshops, online courses
CertificationsOften no formal certification, but product-specific knowledge is essentialTraining certifications or instructional design credentials beneficial

The Product Knowledge Expert focuses on mastering and maintaining comprehensive product information, while the Product Trainer specializes in delivering training to others about the product. Both roles require strong communication skills, but their core responsibilities differ: one is about expertise, the other about education.

What is a product specialist's salary?

The salary for a product specialist typically ranges from $50,000 to $80,000 annually, depending on experience, industry, and location. Entry-level roles may start lower, while experienced specialists or those in technical fields can earn higher wages, often supplemented with bonuses or commissions.

What does a product expert do?

A product knowledge expert is responsible for understanding and communicating detailed information about a company's products to customers, sales teams, or internal staff. They often provide training, support, and technical assistance to ensure accurate product representation and help improve customer satisfaction. Strong communication skills and familiarity with product features are essential for this role.

What jobs pay 4000 a week without a degree?

Product Knowledge Experts typically do not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include sales managers, real estate brokers, or certain skilled trades like electricians or commercial pilots, which often require licenses or extensive training. Success in these roles depends on skills, experience, and performance rather than formal education alone.

What does a Product Knowledge Expert do?

A Product Knowledge Expert is responsible for mastering detailed information about a company's products or services and communicating this knowledge to internal teams or customers. They often provide training, answer technical questions, and help resolve issues by sharing their expertise. This role ensures that sales, customer support, and other departments have up-to-date and accurate product information. By serving as a go-to resource, Product Knowledge Experts help improve customer satisfaction and support overall business goals.

What are the key skills and qualifications needed to thrive as a Product Knowledge Expert, and why are they important?

To thrive as a Product Knowledge Expert, you need in-depth expertise in the company's products, strong research abilities, and often a relevant degree or subject matter certification. Familiarity with CRM systems, product databases, and knowledge management tools is typically required. Exceptional communication, problem-solving, and the ability to train or support others are vital soft skills in this role. These skills enable the expert to provide accurate information, support sales and customer service teams, and ensure customers receive the best product experience.

What is a product knowledge specialist?

A product knowledge specialist is a professional responsible for understanding and communicating detailed information about a company's products or services. They often assist sales teams, provide training, and ensure customers or staff have accurate product information, typically using tools like CRM systems and product documentation.
More about Product Knowledge Expert jobs
What job categories do people searching Product Knowledge Expert jobs look for? The top searched job categories for Product Knowledge Expert jobs are:
Product Knowledge Expert jobs near you
Infographic showing various Product Knowledge Expert job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.
Product Specialist

Product Specialist

Sunnyside Chevrolet

Elyria, OH • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Our fantastic Product Specialist position is an exciting opportunity offering all of the thrills of the retail automotive industry without the uncertainty of commissioned Sales.  We are actively seeking professional and energetic individuals looking to move their career in a positive direction.

The Product Specialist provides educational and informative product presentations and test drives while  generating customer enthusiasm about the entire Chevrolet product line up.  A clean driving record and excellent communication skills are required for this role.  

The position DOES NOT involve or require negotiation or closing skills. 

This is a FULL-TIME  position!  Part time positions may be available!

Medical benefits, 401K and PTO within the first year are included! (Full Time Only)

Now HIRING at our busy Chevrolet Dealership just north of WalMart in Elyria, Ohio.

Job Responsibilities:

      Become a Chevy product knowledge expert AND:

  • Greet customers and welcome them to the showroom
  • Establish rapport and build a trusting relationship with the customer
  • Discover the particular vehicle wants, needs and desires of the customer
  • Inform, Inspire and excite customers with in-depth Chevrolet product information and insight by providing exceptional product presentations, demonstrations and test drives
  • Promote the unique selling points and key features of Chevrolet products and their benefits to the customer
  • Offer best-in-class customer service
  • Keep up to date with the latest product information
  • Provide the customer a "World Class" delivery experience post-purchase/lease

Qualifications:

      A History of stable employment is a BIG PLUS!

      In addition, our ideal candidate(s) have:

  • Great attitude with a high-energy personality
  • Ability to work days, nights and weekends as needed - 37-40 hours per week schedule!
  • Ready to hit the ground running on learning new product in’s & out’s
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Valid driver’s license with clean driving record

We will fully train you for this full-time position! No previous experience in automotive sales is necessary!

WE OFFER:

  • Medical, Dental, Life, & Disability Plan
  • 401k with match
  • Paid Vacation
  • Opportunities for advancement - promotions early and often

We will reach out to you via email or text to schedule an interview! (You may have to check your "spam" folder)

Apply