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Product Knowledge Expert Jobs (NOW HIRING)

ODRA Road Sweepers

... knowledge expert and advocate for customer successWhat You Bring5+ years of experience in equipment training, technical training, product support, fleet maintenance, or a related roleDirect ...

ODRA Road Sweepers

... knowledge expert and advocate for customer successWhat You Bring5+ years of experience in equipment training, technical training, product support, fleet maintenance, or a related roleDirect ...

ODRA Road Sweepers

... knowledge expert and advocate for customer successWhat You Bring5+ years of experience in equipment training, technical training, product support, fleet maintenance, or a related roleDirect ...

Akalade Inc

Be Seen First

Retail Customer Relations Representative

Elmont, NY · On-site

$45K - $65K/yr

Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever ...

New

Akalade Inc

Be Seen First

Retail Customer Relations Representative

Elmont, NY · On-site

$45K - $65K/yr

Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever ...

New

ODRA Road Sweepers

Product Specialist-TX

Dallas, TX

Serve as a product knowledge expert and advocate for customer success What You Bring * 5+ years of experience in equipment training, technical training, product support, fleet maintenance, or a ...

ODRA Road Sweepers

Product Specialist-TX

Dallas, TX · On-site

Serve as a product knowledge expert and advocate for customer success What You Bring * 5+ years of experience in equipment training, technical training, product support, fleet maintenance, or a ...

ODRA Road Sweepers

Product Specialist-GA

Atlanta, GA · On-site

Serve as a product knowledge expert and advocate for customer success What You Bring * 5+ years of experience in equipment training, technical training, product support, fleet maintenance, or a ...

Blo Frisco

Make Up Artist

Frisco, TX · On-site

$15 - $50/hr

Become a product knowledge expert of Glo Skin Beauty (Blo Blow Dry Bar's chief makeup partner) and complete certification * Receive valuable ongoing education through Blo's partnership with Glo Skin ...

Blo Tampa

Make Up Artist

Tampa, FL · On-site

Become a product knowledge expert of Glo Skin Beauty (Blo Blow Dry Bar's chief makeup partner) and complete certification * Receive valuable ongoing education through Blo's partnership with Glo Skin ...

Target

Product Producer

Minneapolis, MN · On-site

$58K - $104K/yr

Travel to the shoot is required to provide on-set support as the product knowledge expert. Collaborating directly with Creative, Stylist, and Art Department teams to determine & enforce product usage ...

Berkeley Executives

Retail Sales Associate

San Leandro, CA · On-site

$17 - $19.50/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

Berkeley Executives

Retail Sales Associate

San Leandro, CA · On-site

$17 - $19.50/hr

Knowledge expert on products and services. * Sell merchandise and interact with customers according to Berkeley Executives standards * Complete customer transactions using tablet register system ...

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Product Knowledge Expert information

See salary details

$51.5K

$159.4K

$197K

How much do product knowledge expert jobs pay per year?

As of Aug 22, 2026, the average yearly pay for product knowledge expert in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What does a product knowledge expert do?

A Product Knowledge Expert is responsible for mastering detailed information about a company's products or services and communicating this knowledge to internal teams or customers. They often provide training, answer technical questions, and help resolve issues by sharing their expertise. This role ensures that sales, customer support, and other departments have up-to-date and accurate product information. By serving as a go-to resource, Product Knowledge Experts help improve customer satisfaction and support overall business goals.

What skills and qualifications are needed to thrive as a product knowledge expert?

To thrive as a Product Knowledge Expert, you need in-depth expertise in the company's products, strong research abilities, and often a relevant degree or subject matter certification. Familiarity with CRM systems, product databases, and knowledge management tools is typically required. Exceptional communication, problem-solving, and the ability to train or support others are vital soft skills in this role. These skills enable the expert to provide accurate information, support sales and customer service teams, and ensure customers receive the best product experience.

How does a product knowledge expert typically collaborate with sales and customer support teams?

Product Knowledge Experts play a crucial role in bridging the gap between product development and customer-facing teams. They work closely with sales teams to provide in-depth product training, develop effective sales materials, and answer technical questions that arise during the sales process. Additionally, they support customer support teams by creating detailed knowledge bases, troubleshooting guides, and ensuring team members are up to date on new features or changes. This collaboration ensures that both sales and support staff can address customer needs confidently and accurately.

What is the difference between Product Knowledge Expert vs Product Trainer?

AspectProduct Knowledge ExpertProduct Trainer
Primary RoleDeep understanding of product features, specifications, and benefitsTeaching and training others on product usage and features
Required SkillsProduct expertise, communication, analytical skillsPresentation, instructional design, communication skills
Work EnvironmentCustomer support, sales, product development teamsTraining sessions, workshops, online courses
CertificationsOften no formal certification, but product-specific knowledge is essentialTraining certifications or instructional design credentials beneficial

The Product Knowledge Expert focuses on mastering and maintaining comprehensive product information, while the Product Trainer specializes in delivering training to others about the product. Both roles require strong communication skills, but their core responsibilities differ: one is about expertise, the other about education.

More about Product Knowledge Expert jobs

What job categories do people searching Product Knowledge Expert jobs look for?

The top searched job categories for Product Knowledge Expert jobs are:

Product Knowledge Expert jobs near you
Infographic showing various Product Knowledge Expert job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

Product Specialist

ODRA Road Sweepers

Remote

Full-time

Posted 9 days ago

Job description

Product Trainer - North AmericaTrain Customers. Build Expertise. Drive Success.ODRA is a fast-growing North American manufacturer on a strong upward trajectory across the U.S. and Canada. Demand for our premium street sweeping equipment is accelerating-and we're expanding our team to support continued growth.We design and build high-performance, chassis-mounted mechanical sweepers trusted by municipalities, contractors, airports, and industrial operations for their fuel efficiency, reliability, and low cost of ownership. Our growth isn't hype-it's driven by proven products, loyal customers, and a team-first culture.About the RoleODRA is seeking an experienced Product Trainer to lead customer, dealer, and internal training initiatives across North America. This field-based role is ideal for someone with road sweeper, municipal equipment, heavy equipment, or commercial fleet experience who enjoys teaching others and building strong customer relationships.The Product Trainer will be responsible for delivering hands-on equipment training, developing training materials, supporting new product launches, and serving as a trusted technical resource for customers, dealers, operators, and service technicians. They will be an extension of sales and supporting open territories with demos and follow-ups.Preferred locations: Atlanta, GA; Dallas, TX; or within proximity to a major airport.What You'll Be DoingSupport new equipment deliveries and customer onboarding activitiesDeliver in-person and virtual training programs for customers, dealers, operators, mechanics, and internal teamsConduct equipment walkarounds, operational demonstrations, and hands-on operator trainingTrain customers on safe operation, preventive maintenance, troubleshooting, and best practicesDevelop and maintain training materials, presentations, videos, guides, and job aidsPartner with Sales, Service, Engineering, and Product teams to ensure training content remains current and accurateTravel to customer locations throughout the United States to provide training and product supportAssist with trade shows, dealer meetings, customer events, and product demonstrationsGather customer feedback and communicate insights to internal teamsServe as a product knowledge expert and advocate for customer successWhat You Bring5+ years of experience in equipment training, technical training, product support, fleet maintenance, or a related roleDirect experience with road sweepers strongly preferredExperience with heavy equipment, municipal equipment, construction equipment, commercial trucks, or fleet operations considered an assetStrong understanding of mechanical, hydraulic, electrical, and vehicle systemsExcellent communication, presentation, and interpersonal skillsAbility to engage audiences in both classroom and field environmentsStrong organizational and problem-solving abilitiesSelf-motivated and comfortable working independently across North AmericaProficiency with Microsoft 365 tools, including Teams, PowerPoint, Word, and ExcelValid driver's license and clean driving recordValid passport or ability to travel throughout the United States and Canada without restrictionsWhat You'll Get at ODRACompetitive salaryEmployer-paid health insurance premiums (medical)Paid time offTravel expense reimbursementCompany-provided training and product educationAutonomy and flexibility in a field-based roleReal career growth as the company continues to expandTravel RequirementsTravel up to 60-70% throughout North AmericaAbility to travel freely throughout the United States and CanadaResidence in Atlanta, GA, Dallas, TX, or near a major airport preferredIf you're passionate about equipment, enjoy helping customers succeed, and want to grow with a company that's gaining real momentum across North America-ODRA is ready for you.
Job Posted by ApplicantPro