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Product Education Jobs (NOW HIRING)

Product Specialist

Plainville, CT · On-site

$50K - $60K/yr

As a Product Specialist at Gengras Ford, you'll serve as the go-to expert on our vehicle lineup - educating customers, answering questions, and guiding them through the showroom experience. This is ...

Product Specialist

Plainville, CT · On-site

$50K - $60K/yr

As a Product Specialist at Gengras Ford, you'll serve as the go-to expert on our vehicle lineup -- educating customers, answering questions, and guiding them through the showroom experience. This is ...

Product Marketing Manager, Ads

San Mateo, CA · On-site

$175K/yr

Develop advertiser- and agency-facing product content, education, enablement, and sales tools that accelerate adoption and help customers realize value from Roblox ads. * Build and execute programs ...

Introduces new products to sales departments and coordinates product education for Capital Lumber employees and customers * Purchases, manages and maintains inventory to Capital standards for turns ...

Product Manager

Tacoma, WA · On-site

$28 - $35/hr

Introduces new products to sales departments and coordinates product education for Capital Lumber employees and customers * Purchases, manages and maintains inventory to Capital standards for turns ...

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Product Education information

See salary details

$51.5K

$159.4K

$197K

How much do product education jobs pay per year?

As of Aug 17, 2026, the average yearly pay for product education in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What is Product Education?

Product Education refers to the process of teaching customers, employees, or partners how to effectively use and understand a company's products or services. This can include developing training materials, conducting workshops, creating tutorials, and offering ongoing support to ensure users can maximize the product's value. Product education professionals bridge the gap between product development and end users, helping to increase customer satisfaction and reduce support issues. Their work is essential for onboarding, user adoption, and long-term engagement with the product.

What are the key skills and qualifications needed to thrive in Product Education, and why are they important?

To thrive in Product Education, you need expertise in instructional design, a solid understanding of the product, and experience in developing training materials, often supported by a background in education or relevant certifications. Familiarity with learning management systems (LMS), authoring tools like Articulate or Captivate, and analytics platforms is typically required. Strong communication, adaptability, and the ability to simplify complex topics help individuals stand out in this role. These skills are vital for effectively educating users and teams, driving product adoption, and ensuring customer satisfaction.

What are some common challenges faced by professionals in Product Education roles, and how can they effectively address them?

Professionals in Product Education often encounter the challenge of translating complex product information into clear, engaging training materials tailored for diverse audiences. They may also need to stay updated with frequent product updates and ensure that stakeholders—from customers to internal teams—are equipped with the latest knowledge. Effective strategies include collaborating closely with product managers and engineers, gathering regular feedback from learners, and continuously refining educational resources to meet evolving needs. Building strong communication channels and adopting agile content creation methods can help Product Education specialists stay ahead in this dynamic environment.

What is the difference between Product Education vs Customer Support Specialist?

AspectProduct EducationCustomer Support Specialist
Required CredentialsKnowledge of product features, training skillsCommunication skills, problem-solving
Work EnvironmentTraining sessions, product demosCustomer service calls, troubleshooting
Employer & Industry UsageTech companies, SaaS providersRetail, telecom, tech support
Search & Comparison IntentUnderstanding training roles, product knowledgeCustomer issue resolution, support roles

Product Education focuses on training users and internal teams about product features and benefits, often involving creating educational content and conducting training sessions. Customer Support Specialists handle direct customer inquiries, troubleshoot issues, and provide solutions. While both roles require strong communication skills, Product Education emphasizes teaching and knowledge transfer, whereas Customer Support focuses on resolving customer problems efficiently.

What does a product education do?

A product education professional develops and delivers training materials to help users understand and effectively use a company's products or services. They often create tutorials, conduct workshops, and collaborate with sales and support teams to ensure customer success and product adoption.
More about Product Education jobs

What cities are hiring for Product Education jobs?

Cities with the most Product Education job openings:

What states have the most Product Education jobs?

States with the most job openings for Product Education jobs include:

Infographic showing various Product Education job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

Director of Product Education

Melaleuca, Inc.

Idaho Falls, ID

$223K - $234K/yr

Full-time

Re-posted 13 days ago


Job description

At Melaleuca, our mission has remained constant: “Enhancing the Lives of Those We Touch by Helping People Reach Their Goals.”

For over 40 years, Melaleuca has been at the forefront of the wellness industry—creating safer, more effective products that promote the physical, environmental, financial, and personal well-being of millions worldwide. Known as The Wellness Company, Melaleuca’s focus on naturally derived, science-based innovation has led to consistent, profitable growth exceeding $2 billion in annual revenue, with operations in 12 countries and more than 4,000 team members.

Recognized by Forbes and USA Today as one of America’s top employers, Melaleuca remains debt-free and has never had a layoff in its history. Our people are our greatest asset, and our purpose is simple—help people live more vibrant, healthier, and happier lives.


Role Overview

This critical education leader will help lead the development and execution of key product training materials and programs in a way that is not only easy to understand but communicates our product point of difference while being easily replicable in a word-of-mouth business.  This leader will report to and work closely with the SVP of Marketing and collaborate with other cross-functional teams to find and execute opportunities to better educate our field leadership and provide them with the tools necessary to grow their businesses.  He/She will be a voice for our brand and will be required to gain a deep understanding of our mission and our products to develop and deliver training and education tools that protect and preserve the integrity of our brand while building trust and excitement.  This role is initially an individual contributor with the potential to build a team in the future.


Key Expectations:

  • Support and live the mission of Melaleuca.
  • Help to devise and execute training and education programs that engage our field leaders on our products, providing them with the tools and education necessary to successfully build their businesses.
  • Effectively partner cross-departmentally to build cohesive programs that complement sales and business development initiatives.
  • Establish a solid understanding of Melaleuca’s products and their points of differentiation and be able to communicate those differences in a compelling way.
  • Track and analyze program successes, quickly adjusting for continuous improvement.
  • Assist as assigned with other product-related marketing events and strategic initiatives—jumping in where help is needed. 

Requirements for this Role:

  • 7+ Years of product training and sales training experience – B2B and/or PR experience is a plus.
  • Specific industry experience in Home Care, Nutrition, Functional Foods, and/or beauty is highly preferred.
  • Strong written and verbal communication skills – some public speaking may be required.
  • Strong team player, dedicated to the betterment of the business
  • Strong communicator – Experience training and educating large groups of stakeholders
  • Self-starter, quick learner
  • Adaptable in an ever-changing and fast-paced environment.
  • Ability to translate complex topics into simple, easy-to-understand messages.
  • Loves to educate and help people understand complex problems
  • Patient and empathetic
  • Willing/able to travel as needed, with some evening and weekend work being required.
  • Ability to think, act, and respond to stakeholders on behalf of the company
  • Remote work is not offered for this role, will need to relocate to our Global-Headquarters in Idaho Falls, Idaho
  • Bachelor’s Degree Required

Award Winning Culture

Flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand committed to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first-name basis. 

Melaleuca's commitment to its team has been recognized nationally. Forbes has consistently named Melaleuca as one of America's Best Employers, and one of America's Best Employers for Women. Additionally, USA Today recognized Melaleuca as one of America's Best Stores and one of America's Most Trusted Brands for 2025, a testament to our quality products and customer service.

Safe, Uncrowded, Affordable

Nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness—social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone National Park less than a 2-hour drive away.

Excellent Compensation

In addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.

The Next Step Is Yours

To apply today, click on the "Apply" button below.