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Procurement Customer Service Jobs (NOW HIRING)

Appvion, Inc.

Production Scheduler

Nekoosa, WI · On-site

As a key member of the Supply Chain team, the Production Scheduler partners with Operations, Procurement, Customer Service, and Commercial teams to align production plans with customer demand ...

Howmet Aerospace

Customer Service Lead

Brandeis, CA · On-site

$70K - $85K/yr

Coordinate with Sales and Procurement teams to update system backlogs for any shipping schedule ... Leading and developing a team to drive the operation excellence in Customer Service functions.

Howmet Aerospace

Customer Service Lead

Simi Valley, CA · On-site

$70K - $85K/yr

Coordinate with Sales and Procurement teams to update system backlogs for any shipping schedule ... Leading and developing a team to drive the operation excellence in Customer Service functions.

NESCO Inc

Customer Service Specialist

Irvine, CA · On-site

$18.25 - $24.25/hr

Customer Service & Military Pricing Coordinator The Customer Service & Military Pricing Coordinator ... Develop knowledge of procurement practices, FAA regulations, government procurement requirements ...

New

A.C. Coy

Procurement Specialist

Harrisburg, PA · On-site

... customer service, including timeliness, accuracy of information, and positive/constructive interaction. -- Procurement strategies, goals, and objectives are implemented as directed by management to ...

Dormakaba Group

Production Scheduler

Indianapolis, IN · On-site

$60K - $85K/yr

The Production Scheduler will work closely with Production, Procurement, Customer Service, and the Supply Planning team to ensure clear communication and high schedule attainment. This role is ...

A.C. Coy

Procurement Specialist

Harrisburg, PA · On-site +1

... customer service, including timeliness, accuracy of information, and positive/constructive interaction. - Procurement strategies, goals, and objectives are implemented as directed by management to ...

A.C. Coy

Procurement Specialist

Harrisburg, PA · On-site +1

... customer service, including timeliness, accuracy of information, and positive/constructive interaction. -- Procurement strategies, goals, and objectives are implemented as directed by management to ...

TRG

Procurement Specialist

Westlake, OH · On-site

Description Procurement Specialist We are seeking a detail-oriented and highly accurate Advanced Procurement Specialist with at least 4 years of experience in customer service or purchasing to join ...

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Procurement Customer Service information

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How much do procurement customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for procurement customer service in the United States is $31.80, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $37.50 per hour, depending on experience, location, and employer.

What is the difference between Procurement Customer Service vs Procurement Specialist?

AspectProcurement Customer ServiceProcurement Specialist
CredentialsTypically requires customer service experience, basic procurement knowledgeRequires procurement certifications (e.g., CPSM, CIPS), relevant degree
Work EnvironmentCustomer-focused, often in call centers or office settingsProcurement departments, corporate offices, supply chain teams
Employer & IndustryRetail, manufacturing, logistics companiesManufacturing, government, large corporations
Search & Comparison IntentCustomer service roles in procurement, procurement support jobsProcurement roles, sourcing, purchasing positions

Procurement Customer Service focuses on assisting clients and internal teams with procurement inquiries, emphasizing communication skills. Procurement Specialist involves strategic sourcing, supplier management, and procurement processes, often requiring certifications. While both roles support procurement functions, they differ in responsibilities, credentials, and work environment.

Does procurement customer service make a lot of money?

Procurement customer service roles typically offer moderate salaries that can vary based on experience, location, and industry. While not among the highest-paying positions, experienced professionals with certifications and strong communication skills can earn competitive wages, especially in larger organizations or specialized sectors.

Is procurement customer service a stressful job?

Procurement customer service can be stressful due to the need to manage supplier relationships, meet deadlines, and handle urgent issues. The role often requires strong communication skills, attention to detail, and the ability to work under pressure, especially during high-demand periods or supply chain disruptions.

What qualifications do I need for procurement customer service?

Procurement customer service roles typically require a high school diploma or equivalent, with many employers preferring some college coursework or a degree in business, supply chain management, or related fields. Strong communication, organizational skills, and familiarity with procurement software or enterprise resource planning (ERP) systems are also important qualifications.

What cities are hiring for Procurement Customer Service jobs?

Cities with the most Procurement Customer Service job openings:

What states have the most Procurement Customer Service jobs?

States with the most job openings for Procurement Customer Service jobs include:

What are popular job titles related to Procurement Customer Service jobs?

For Procurement Customer Service jobs, the most frequently searched job titles are:

Procurement Customer Service jobs near you

Customer Service Representative(Manufacturing)

De Soto, KS • On-site

NESCO Inc
See more jobs at NESCO Incexternal

$15.50 - $21/hr

Other

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Storeroom Customer Service Representative - Procurement
Position Overview
We are seeking a detail-oriented Storeroom Customer Service Representative to support procurement, purchasing, order tracking, inventory, and vendor activities at an onsite customer location.
This position will be responsible for creating purchase orders, processing procurement requests, tracking orders through delivery, receiving orders in the system, and assisting with invoice reconciliation. The role works closely with onsite Storeroom Attendants, suppliers, vendors, and internal customers to ensure products and materials are purchased and delivered according to established requirements for price, quality, timing, and reliability.
This is a temp-to-hire opportunity, with relevant hands-on experience preferred over education.
Schedule & Work Environment
  • Schedule: Monday - Friday, 8:00 AM - 4:30 PM
  • Work Model: 100% onsite/in person
  • Employment Type: Temp-to-hire
  • Dress Code: Business casual
  • Steel-toe shoes required
  • Primarily an administrative/procurement role with occasional assistance in the storeroom.
  • Position operates within a customer/manufacturing environment.
Key Responsibilities
Procurement & Purchase Order Management
  • Create and process purchase requisitions and vendor purchase orders.
  • Manage procurement requests for stock, non-stock, and spot-buy items.
  • Track orders from initial request through final delivery.
  • Follow up with vendors regarding purchase order status and expected delivery dates.
  • Communicate order status and potential delays to customers and internal stakeholders.
  • Receive completed orders within the appropriate system once delivered.
  • Review inventory forecasts and daily replenishment recommendations generated through ERP or inventory management systems.
  • Review existing orders to determine whether expediting or de-expediting is necessary.
  • Research and evaluate vendors and requested products to ensure specifications, pricing, quality, and delivery requirements are met.
Vendor & Supplier Coordination
  • Maintain effective relationships with suppliers, vendors, and assigned customers.
  • Communicate with vendors to resolve delivery, product quality, and order-related issues.
  • Monitor the quality and timeliness of products and materials supplied.
  • Coordinate returns and replacements for damaged or incorrect goods.
  • Coordinate vendor returns for aging, expired, or excess inventory.
  • Research and resolve supplier and accounts payable discrepancies.
  • Identify and document opportunities for customer cost savings.
Invoice & Inventory Support
  • Assist with invoice reconciliation and resolution of purchasing discrepancies.
  • Support inventory replenishment and purchasing activities.
  • Maintain accurate purchasing, order, and inventory documentation.
  • Produce and maintain customer KPI measurement data.
  • Work closely with onsite Storeroom Attendants to support daily operations.
  • Occasionally assist with storeroom activities as needed.
Customer Service & Operational Support
  • Provide excellent customer service to internal and onsite customers.
  • Follow established Standard Operating Procedures.
  • Adhere to LEAN operating practices.
  • Maintain a clean, organized, and professional work environment.
  • Perform additional duties as assigned.
Qualifications
  • High school diploma or equivalent required.
  • 1+ years of procurement, purchasing, order management, inventory, or related experience preferred.
  • Relevant experience is preferred over education.
  • Bachelor's degree in Business, Finance, Supply Chain, or a related field is a plus but not required.
  • Experience creating and managing purchase orders and purchase requisitions preferred.
  • Experience with invoice reconciliation and vendor coordination is a plus.
  • Strong computer skills with the ability to quickly learn and navigate new systems.
  • SX.e and SAP experience helpful but not required.
  • Experience with ERP and/or inventory management systems preferred.
  • Proficiency with Microsoft Office applications.
  • CPM certification is a plus but not required.
Key Skills & Competencies
  • Procurement and purchasing support.
  • Purchase order creation and tracking.
  • Vendor and supplier coordination.
  • Invoice reconciliation.
  • Inventory and replenishment support.
  • Strong customer service skills.
  • Excellent attention to detail and accuracy.
  • Strong organizational and follow-through skills.
  • Ability to independently manage multiple priorities.
  • Basic mathematical aptitude.
  • Strong verbal and written communication skills.
  • Ability to quickly learn new ERP and computer systems.
Physical & Environmental Requirements
  • Ability to spend extended periods working on a computer and performing repetitive keyboarding activities.
  • May work within a manufacturing environment with exposure to dirt, smoke, heat, cold, and other industrial conditions.
  • Must follow all customer safety protocols and wear required PPE, including steel-toe footwear.
  • Ability to occasionally stand and walk.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Overtime may occasionally be required with limited advance notice.
  • No driving of vehicles or equipment is required.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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