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Proctors Theater Jobs (NOW HIRING)

Proctors Theatre

Customer Service Agent

Schenectady, NY · On-site

$17.51/hr

Our CSA team is an essential part of our patrons' experience with Proctors, Capital Repertory Theatre, and Universal Preservation Hall. A CSA is expected to provide patrons with accurate event ...

Proctors Group

Customer Service Agent

Schenectady, NY · On-site

$17.51/hr

Our CSA team is an essential part of our patrons' experience with Proctors, Capital Repertory Theatre, and Universal Preservation Hall. A CSA is expected to provide patrons with accurate event ...

Ellis Medicine

Physician

Schenectady, NY · On-site

$160/hr

The city has experienced significant revitalization and is home to a vibrant downtown featuring Proctors Theatre, a thriving restaurant scene, unique local shops, and waterfront development along the ...

Ellis Medicine

Physician

Schenectady, NY · On-site

$26.44 - $43.49/hr

The city has experienced significant revitalization and is home to a vibrant downtown featuring Proctors Theatre, a thriving restaurant scene, unique local shops, and waterfront development along the ...

Ellis Medicine

Physician

Schenectady, NY · On-site

The city features a vibrant downtown district anchored by the historic Proctors Theater, locally owned restaurants, entertainment venues, and the revitalized Mohawk Harbor waterfront development. The ...

Ellis Medicine

Physician

Schenectady, NY · On-site

$26.44 - $43.49/hr

The city features a vibrant downtown district anchored by the historic Proctors Theater, locally owned restaurants, entertainment venues, and the revitalized Mohawk Harbor waterfront development. The ...

Ellis Medicine

Physician

Niskayuna, NY

$325K/yr

The city features a vibrant downtown district anchored by the historic Proctors Theater, locally owned restaurants, entertainment venues, and the revitalized Mohawk Harbor waterfront development. The ...

Ellis Medicine

Physician

Niskayuna, NY · On-site

$325K/yr

The city features a vibrant downtown district anchored by the historic Proctors Theater, locally owned restaurants, entertainment venues, and the revitalized Mohawk Harbor waterfront development. The ...

Ellis Medicine

Nurse Practitioner/ PA

Schenectady, NY · On-site

$44.23 - $80/hr

The city features a vibrant downtown district anchored by the historic Proctors Theater, locally owned restaurants, entertainment venues, and the revitalized Mohawk Harbor waterfront development. The ...

Ellis Medicine

Nurse Practitioner

Schenectady, NY · On-site

$136K/yr

The city features a vibrant downtown district anchored by the historic Proctors Theater, locally owned restaurants, entertainment venues, and the revitalized Mohawk Harbor waterfront development. The ...

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Proctors Theater information

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How much do proctors theater jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for proctors theater in the United States is $14.61, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.87 per hour, depending on experience, location, and employer.

What is a Proctors Theater?

A Proctors Theater job typically involves working at Proctors, a historic theater in Schenectady, NY. Positions vary and may include roles in customer service, ticketing, ushering, technical production, or administrative support. Employees help ensure smooth theater operations, assist patrons, and contribute to the overall event experience. Jobs may be part-time or full-time, depending on the position and production schedule.

What are the typical responsibilities of a Proctors Theater staff member?

Staff members at Proctors Theater are often responsible for tasks such as assisting patrons with seating, managing ticketing and entry, enforcing safety protocols, and helping to coordinate backstage or front-of-house activities. They may also provide information about performances, address guest inquiries or issues, and support the setup and breakdown of events. Teamwork is key, as roles regularly involve close collaboration with ushers, box office staff, technicians, and management to ensure each event runs smoothly. This dynamic environment offers the chance to develop customer service and event management skills while contributing to successful live performances.

What skills and qualifications are needed to thrive in a Proctors Theater position?

To thrive in a role at Proctors Theater, strong organizational skills, attention to detail, and experience in event or theater management are essential. Familiarity with ticketing systems, event scheduling software, and possibly crowd management certifications are commonly required. Excellent communication, customer service, and teamwork abilities make an individual stand out in this setting. These skills and qualities are vital for ensuring smooth theater operations, positive guest experiences, and effective handling of live event logistics.

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Proctors Theater jobs near you
Infographic showing various Proctors Theater job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,391 per year, or $14.6 per hour.

Customer Service Agent

Proctors Theatre

Schenectady, NY • On-site

$17.51/hr

Other

Posted 8 days ago

Job description

JOB SUMMARY

Proctors Collaborative is the Capital Region’s leading regional arts organization with performing arts venues in Albany, Schenectady and Saratoga, and education, civic engagement and economic development initiatives throughout the region. We are changing expectations about how the arts serve a community.

Proctors Collaborative seeks a full-time, benefits-eligible Box Office Customer Service Agent (CSA) to serve in a professional, front-line position. Our CSA team is an essential part of our patrons’ experience with Proctors, Capital Repertory Theatre, and Universal Preservation Hall. A CSA is expected to provide patrons with accurate event/facility information and assist with the selection and purchase of tickets. This is done with a high quality of individualized customer service via face-to-face, telephone, mail, and e-mail.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Take incoming calls and assist patrons with purchasing tickets, navigating the website, setting up a season subscription, and setting up payment schedules.

  • Make outgoing calls to patrons from voicemails, emails, and follow up.

  • Staff the box office counter during both daytime hours and event shifts; including printing tickets, selling tickets, taking payment, and assisting patrons.

  • Working the accessibility desk during performances to assist patrons with specific needs such as basic first aid, hearing devices, sensory needs, and visual impairments.

  • Ability to travel to all locations including Albany, Schenectady, and Saratoga.

  • Box office projects as assigned.

POSITION QUALIFICATIONS:

  • Excellent customer service skills and a genuine desire to accommodate patrons’ needs

  • A passion to work with a diverse workforce and patron base

  • Strong phone, communication (both written and verbal) skills

  • Previous call center experience preferred

  • Proficiency in standard computer skills and ability to learn database programs quickly

  • Ability to work in a fast paced, high-volume environment

  • Excellent time management/multi-tasking/organizational skills

  • Strong sense of self-motivation and initiative

  • Team player that can work well with others, at times in a stressful environment

  • Upbeat, friendly personality

  • Professional demeanor and appearance

  • Strong work ethic

PAY RATE: $17.51 per hour

Proctors Collaborative is committed to building a workplace that is both creative and progressive. To that end, we seek a broad spectrum of candidates including women, people of color, all cultural backgrounds and persons with disabilities. We celebrate individual differences, and we strive to treat everyone with fairness and respect.

Proctors Collaborative does not discriminate in practices or employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, age or any other characteristic protected by law.

432 State Street

Schenectady, NY 12305

Please apply online at proctors.org or send your resume to the address above.

Apply