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Processing Manager Jobs in Detroit, MI (NOW HIRING)

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Processing Manager information

See Detroit, MI salary details

$33.7K

$100.7K

$164.8K

How much do processing manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for processing manager in Detroit, MI is $100,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,800.00 and $128,200.00 per year, depending on experience, location, and employer.

What is a processing manager?

Processing Managers oversee and coordinate the workflow in facilities where raw materials or data are transformed into finished products or usable information. They are responsible for managing staff, ensuring production or processing targets are met, maintaining quality standards, and optimizing operational efficiency. Processing Managers often work in industries such as manufacturing, food production, and data processing. Their duties may also include ensuring compliance with safety regulations and troubleshooting process issues as they arise.

What are the key skills and qualifications needed to thrive as a processing manager, and why are they important?

To thrive as a Processing Manager, you need strong organizational skills, experience in process optimization, and typically a degree in business, operations management, or a related field. Familiarity with workflow management systems, ERP software, and Lean Six Sigma certification are commonly required. Leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and driving process improvements. These competencies ensure efficient operations, high productivity, and the ability to adapt to evolving business needs.

What are some common challenges faced by processing managers in coordinating cross-departmental workflows?

Processing Managers often encounter challenges when aligning priorities and timelines across multiple departments, such as production, quality assurance, and logistics. Effective communication and proactive problem-solving are essential to ensure that workflow bottlenecks are addressed quickly and that all teams remain informed about changes in schedules or requirements. Building strong relationships and establishing clear processes for information sharing can help minimize misunderstandings and keep operations running smoothly.

What is the difference between Processing Manager vs Processing Supervisor?

AspectProcessing ManagerProcessing Supervisor
CredentialsTypically requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma are commonOften requires similar education, with experience in processing or operations; certifications may be preferred
Work EnvironmentOversees multiple processing teams or departments, strategic planning, and process improvementsManages daily processing activities, supervises staff, and ensures workflow efficiency
Industry UsageCommonly used in banking, manufacturing, and logistics sectorsFrequent in banking, finance, and manufacturing industries

The Processing Manager focuses on strategic oversight and process optimization across departments, while the Processing Supervisor handles daily operations and team supervision. Both roles require similar credentials and are integral to efficient processing workflows in various industries.

What are the most commonly searched types of Processing jobs in Detroit, MI? The most popular types of Processing jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Processing Manager jobs? Cities near Detroit, MI with the most Processing Manager job openings:
Infographic showing various Processing Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $100,712 per year, or $48.4 per hour.

Specimen Processing Supervisor

Quest Diagnostics

Royal Oak, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories


Job description


Specimen Processing Supervisor - Royal Oak, MI, Monday to Friday, 1:00 PM to 9:30 PM
Employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Supervise functions within the Specimen Processing department, which may include one or more of the following: Specimen Processing, Test in Question/Problem Resolution, Imaging/Microfilming. Responsible for overseeing the following activities, daily operations of Specimen Processing, all compliance training, training of personnel, monitoring Quality of the department(s), monitor and improve productivity. Ensure maintenance of a safe, ergonomically sound, professional environment. Know and understand all functions of the department.
Responsibilities
  • Responsible for daily operations of department which may include responsibility for Imaging/Microfilming, Test In Question and some Problem Resolution Client Service functions
  • Oversees safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc.)
  • Develops and implements Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines
  • Reviews Specimen Processing Standard Operating Procedure Manual on a biannual basis and ensures departmental compliance. Identifies need for revisions and/or additional SOP's as indicated
  • Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director's offices
  • Ensures all documentation is complete and reviewed as required for internal and external inspection/audit
  • Ensures all employees meet Compliance Guidelines and Competency Testing. Ensures all employees receive adequate training and meet annual competency requirements
  • Monitors incoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technical departments
  • May supervise packing and shipping of specimens to other laboratories, in accordance with IATA regulations
  • Ensures integrity of specimens sent to other facilities meet the criteria necessary to provide accurate and timely results
  • Monitors special handling of Jeopardized Clients, Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patient requisitions
  • Demonstrates leadership skills in employee relations, scheduling, new employee onboarding, team meetings, coaching, performance management
  • Establishes and motivates a participative work environment that actively encourages and supports employee involvement.
  • Disseminates all essential information in a timely manner, using various forms of communication to all departmental staff.
  • May track/enter time/attendance of employees
  • Prepares month-end reports
  • Investigates/resolves and responds in a timely manner to internal and external customer issues appropriately and effectively
  • Prepares schedules for department employees, maintains adequate coverage for department
  • Oversees and ensure adequate supply inventory for the department
  • Ensures continuous process improvement and/or standardization initiatives are implemented in accordance with established deadlines
  • Participates in the interview, selection, and hiring of new employees
  • Responsible for coaching, development, supervision, and succession planning of staff
  • Monitors ongoing performance of employees; provides corrective action and counseling as required. Prepares and administers annual performance reviews
  • Assists in ensuring fiscal responsibilities of the department are met which includes implementation of cost containment programs, management of overtime, participation in standardization initiatives and needs assessment for capital expenditures
  • Participates on Quest Management System (QMS) and Process Improvement Teams, or other initiatives to meet business objectives
  • Organizes and lead projects both within the workgroup and with cross-functional groups
  • Meet all deadlines assigned by the manager
  • Effectively works with Technical departments to resolve problems. Must have the interpersonal skills to gain cooperation with other departments, and foster continuous improvement
  • Excellent organization, communication, and interpersonal skills; is able to manage concerns of clients, technical departments, and employees in a professional manner
  • All other duties as assigned

Qualifications
"
Required Work Experience:
Internal candidates require a minimum of two years in a Group Leader/related role
Preferred Work Experience:
  • 5 years experience in a laboratory; Medical or production background preferred
  • Previous people leadership experience preferred

Physical and Mental Requirements:
  • Works in a biohazard environment, practicing good safety habits
  • Handles multiple tasks and works in a production environment
  • Must have the mental alertness and high energy required to appropriately perform job.

Skills:
  • PC skills, MS Office applications
  • Excellent leadership, organization, communication and interpersonal skills, and ability to interact effectively with internal and external customers.
  • Monitor and provide a safe work environment, prepare incident reports and implement preventative measures
  • Act in a professional manner at all times.
  • Must be able to adjust schedule to meet business requirements, which may include extended hours.
  • Knowledge of systems tools such as COGNOS, Oracle, EMPower, Kronos

Education
  • Associates Degree (Preferred)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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