Process Quality Manager Jobs in Delaware (NOW HIRING)

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Job Description

The Advanced Mobility Regional Quality Manager is a critical leadership role responsible for driving a strong quality culture, frontline ownership, and customer confidence across AMS manufacturing operations-including both internal and contract manufacturing sites. This role serves as the connective tissue between manufacturing, supply chain, and customers, ensuring quality excellence is embedded from product launch through series production.

As a regional manager, this position provides abovesite quality leadership to enable consistent execution of business and plantlevel quality programs aligned with various industry standards including AS9100, IATF 16949, APQP, PPAP, and OEMspecific requirements. This role is instrumental in strengthening frontline quality capability and accountability, fostering a customerfocused mindset, and ensuring seamless alignment between global specifications, regional execution, and customer expectations. By partnering closely with operations, engineering, and commercial teams, the Regional AMS Quality Manager ensures quality is not just a requirement-but a competitive advantage.

Regional Quality Leadership

• Provide regional, abovesite quality leadership to ensure consistent execution of quality systems and programs aligned with industry standards (AS9100, IATF 16949, APQP, PPAP, OEM requirements).
• Strengthen frontline quality capability, accountability, and ownership across AMS manufacturing operations.

Customer & Stakeholder Partnership

• Serve as the primary quality interface between automotive customers and internal or contract manufacturing sites.
• Translate customer expectations and industry requirements into clear, actionable guidance for plants and crossfunctional teams.
• Represent the business during customer, certification, and thirdparty audits, hosting site visits and demonstrating quality capability and readiness.

Quality Systems & Risk Management

• Continuously assess and improve the effectiveness of the Quality Management System, identifying risks and opportunities related to raw materials, suppliers, and manufacturing controls.
• Lead and influence Management of Change (MOC) activities affecting product quality, including specifications, materials, equipment, analytical methods, and testing strategies, using robust riskbased thinking.

DataDriven Improvement

• Leverage quality data (customer complaints, plant KPIs, audit findings, trends, cost of poor quality) to prioritize actions and drive measurable, sustainable improvements.
• Identify, prioritize, and lead continuous improvement initiatives that deliver lasting performance gains.

Problem Solving & Auditing

• Champion structured problemsolving methodologies (8D, A3, root cause analysis) to ensure timely, effective resolution of quality issues.
• Conduct and oversee audits of manufacturing plants, laboratories, warehouses, contract manufacturers, suppliers, and service providers, using insights to strengthen systems and embed continuous improvement.

Experience & Education

• Several years of progressive experience in Quality Assurance / Quality Control within manufacturing environments; automotive, chemical, adhesives, coatings, or regulated industries strongly preferred.
• Bachelor's degree required (Master's preferred) in Chemistry, Materials Science, Engineering (Chemical, Mechanical, Industrial), or a related technical discipline, or equivalent experience.

Automotive Quality Expertise

• Practical experience preferred with AS9100, IATF 16949 and ISO 9001, including deployment of OEM customerspecific requirements (CSRs) across multisite or contract manufacturing networks.
• Strong working knowledge of automotive core tools, including:
  • APQP & PPAP
  • AIAGVDA FMEA (preferred)
  • Control Plans, Process Flow, SPC, MSA (Gage R&R)
  • Special characteristics and process capability (Cp/Cpk)
• Experience with automotive audit approaches (e.g., VDA 6.3) is a plus.

Problem Solving & Continuous Improvement

• Six Sigma training or certification (Green Belt or Black Belt preferred).
• Strong capability with structured problemsolving tools (8D, A3, 5Why, Fishbone) and verification of corrective and preventive action effectiveness.

CustomerFacing Leadership

• Proven ability to engage directly with customers, lead quality discussions, manage escalations, and clearly communicate risk, containment actions, corrective plans, and timelines.

Data & Systems Thinking

• Demonstrated ability to analyze quality data and use insights to drive prioritization, performance reviews, and sustainable improvement.

• Comfortable leading and influencing in a crossregional, matrixed environment, partnering across cultures and functions.
• Strong analytical, decisionmaking, and riskassessment skills.
• Excellent written and verbal communication skills, with the ability to translate technical concepts for diverse audiences-from plant teams to senior leadership and customers.
• Proficient with Microsoft Excel, PowerPoint, Word, and SharePoint for analysis, reporting, and communication.
• Highly organized, selfdirected, and able to manage multiple priorities while delivering results.
• Estimated travel percentage is 10-15% within region.

• Reports directly to the Global Business Quality Manager
• Part of a collaborative global quality leadership network, partnering across regions and functions
• Provides direct leadership to a regional quality team
• Supports a large, strategically important internal manufacturing site, along with multiple contract manufacturing partners across the region

As required by a federal contract or subcontract, only U.S. citizens will be hired for this position.

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