Process Optimization Remote Jobs in Washington (NOW HIRING)

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The Manager, IT Project Management oversees various system projects and/or programs of a highly complex nature. The Manager, IT Project Management works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

Job Description:

The Manager, IT Project Management oversees and drives the successful planning, execution, and delivery of IT Programs/Projects at Humana. This role is responsible for managing a team of project managers, ensuring projects are aligned with organizational objectives, delivered on schedule, and within scope and budget. The manager collaborates with stakeholders across IT, business units, and vendors to foster effective communication, risk mitigation, and continuous improvement.

Key Responsibilities:

• Lead and mentor a team of IT project managers, provide direction and vision, ensuring alignment with organizational goals and strategic objectives.
• Manage a portfolio of IT projects, including resource allocation, prioritization, and status reporting.
• Oversee the planning, execution, and delivery of a portfolio of projects, ensuring consistency in process, methodology, and quality standards.
• Lead, mentor, and develop a team of project managers, supporting their professional growth and performance. Facilitate collaboration, resolve conflicts, and promote a high-performance culture.
• Optimize resource allocation across projects, balancing capacity, skills, and business priorities.
• Institutionalize the project management best practices, including Agile and Lean methodologies. Promote continuous improvement and adoption of the enterprise approved tools or techniques.
• Serve as a primary point of contact for senior stakeholders, ensuring clear communication of project status, risks, and dependencies. Build strong relationships with business, IT, and cross-functional partners.
• Proactively identify, assess, and mitigate risks and issues across all managed projects. Support escalation and resolution processes.
• Track and report on project and program performance using key metrics. Ensure projects are delivered on time, within scope, and on budget.
• Guide teams and stakeholders through organizational or process changes, facilitating adoption and minimizing disruption.
• Ensure adherence to corporate policies, regulatory requirements, and governance frameworks for all projects.

Use your skills to make an impact

Required Qualifications:

• 5+ years of experience in IT Program/Project management with strong strategic planning, budgeting, and analytical skills
• 2+ years in a leadership or supervisory role with the proven ability to lead, mentor, and develop high-performing project teams
• 3+ years of experience managing Programs and multiple concurrent projects in a large, complex environment.
• 5+ years ofexperience withproject management methodologies (e.g., Agile, Waterfall, hybrid).
• 5+ years of hand on experience with the tools, and project management platforms (e.g., Microsoft Project, Jira Align, ServiceNow)
• 2+ years of experience with process optimization, change management, and implementation of best practices
• Excellent written and verbal communication, presentation, and stakeholder management skills
• Agile Certification (SAFe, CSM, or equivalent)
• PMP, PMI-ACP, or similar certification
• Experience in the health care industry & understanding of Medicare/Medicaid domains

Preferred Qualifications:

• Bachelor's degree in computer science, Information Technology, Business Administration
• Experience in change management methodologies and frameworks (such as ADKAR, Prosci, or Kotter)

Additional Information

Work Style:This position is remote from any of the locations listed below. You must reside within close proximity to one of these locations.

Market Location Options:

Louisville, KY

Dallas/Frisco, TX

Washington DC (Arlington VA)

Charlotte, NC

Atlanta, GA

Chicago, IL

Tampa, FL

New York City, NY

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.