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Process Improvement Project Manager Jobs in Ontario

We are seeking a strategic and hands-on project leader who can manage a portfolio of cross-functional process improvement initiatives from opportunity identification through implementation, benefits ...

Project owner for Annual Members Meeting Process Improvement (50%) * Serve as the Lead Project Manager for the Way of Working (WOW) initiative--an organization‑wide, agile project focused on ...

Project owner for Annual Members Meeting Process Improvement (50%) * Serve as the Lead Project Manager for the Way of Working (WOW) initiative-an organizationwide, agile project focused on improving ...

Process Improvement & PMO Excellence: Activelyparticipatein efforts to improve project management approaches through progressive tools, processes, and metrics whilemaintainingworking relationships ...

Build and manage high-volume CX databases and survey datasets, ensuring strong data quality ... Contribute to strategic and cross-functional projects that deliver measurable value to the business ...

Project Manager Reports To: VP, Operations Job Overview As a Project Manager, you'll be responsible ... Process Improvement projects Qualifications * Bachelor's degree in Business, Healthcare ...

Collects, compiles and analyzes performance and/or financial data that supports process improvement ... Utilize project management tools to track progress and provide status updates on key projects with ...

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Process Improvement Project Manager information

See Ontario salary details

$41

$55

$62

How much do process improvement project manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for process improvement project manager in Ontario is $55.48, according to ZipRecruiter salary data. Most workers in this role earn between $52.88 and $60.34 per hour, depending on experience, location, and employer.

What does a process improvement project manager do?

A Process Improvement Project Manager is responsible for analyzing existing business processes and identifying areas where efficiency, quality, or productivity can be enhanced. They lead projects aimed at streamlining workflows, reducing costs, and improving overall organizational performance. This role involves collaborating with cross-functional teams, using methodologies like Lean or Six Sigma, and implementing changes to achieve measurable improvements. They also monitor the results of implemented solutions to ensure lasting positive impact.

What are the key skills and qualifications needed to thrive as a process improvement project manager?

To thrive as a Process Improvement Project Manager, you need expertise in project management methodologies, process analysis, and a relevant degree—often supported by certifications like Lean Six Sigma or PMP. Familiarity with process mapping tools, data analysis software, and project management systems such as MS Project or Asana is typically required. Excellent communication, leadership, and problem-solving skills are essential to lead teams and drive change. These skills ensure that process improvements are effectively planned, implemented, and sustained, leading to greater operational efficiency and organizational success.

How does a process improvement project manager typically collaborate with cross-functional teams to drive change?

Process Improvement Project Managers work closely with stakeholders across various departments, such as operations, IT, and quality assurance, to identify inefficiencies and implement solutions. They often lead regular meetings, facilitate workshops, and use data-driven approaches to ensure all team members are aligned with project goals. Effective communication and relationship-building are crucial, as these managers must encourage buy-in, address concerns, and foster a culture of continuous improvement throughout the organization.

What is the difference between Process Improvement Project Manager vs Business Analyst?

AspectProcess Improvement Project ManagerBusiness Analyst
CertificationsLean, Six Sigma, PMPCBAP, PMI-PBA
Work EnvironmentProject teams, cross-functional departmentsBusiness units, IT, consulting
Industry UsageManufacturing, healthcare, financeIT, finance, consulting
Primary FocusStreamlining processes, project executionAnalyzing business needs, requirements gathering

The Process Improvement Project Manager focuses on leading projects to optimize processes using methodologies like Lean and Six Sigma, often managing teams and timelines. In contrast, a Business Analyst concentrates on understanding business needs, gathering requirements, and recommending solutions. While both roles require analytical skills and industry certifications, their core responsibilities differ in scope and focus.

What is process improvement in project management?

Process improvement in project management involves analyzing and optimizing existing workflows to increase efficiency, reduce waste, and improve quality. A Process Improvement Project Manager typically uses tools like Six Sigma or Lean methodologies to identify areas for enhancement and implement changes that lead to better project outcomes.

What are popular job titles related to Process Improvement Project Manager jobs in Ontario?

For Process Improvement Project Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Process Improvement Project Manager jobs in Ontario look for?

The top searched job categories for Process Improvement Project Manager jobs in Ontario are:

What cities in Ontario are hiring for Process Improvement Project Manager jobs?

Cities in Ontario with the most Process Improvement Project Manager job openings:

Infographic showing various Process Improvement Project Manager job openings in Ontario as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $115,400 per year, or $55.5 per hour.

Senior Manager, Process Improvement

On-site

Full-time

Posted 25 days ago


Job description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

JobSummary

The CX Analytics & Process Improvement team is entrusted with the responsibility to work collaboratively with all operational and support businesses to continuously make improvements in Service & Processes. This is achieved through astrongfocus on the Marina Bay Sands Service & Productivity Roadmapleveraging on our Company'svision of Above Beyond & our core values. The roadmap comprises of creating baseline measurements, pioneering Data Analytics use cases, incubating Innovative Technology and engaging everyone through Stakeholder Engagement.

We are seeking a strategic and hands-on project leader who can manage a portfolio of cross-functional process improvement initiatives from opportunity identification through implementation, benefits realization, and sustainment. The ideal candidate will bring deep expertise in Lean Six Sigma and operational excellence, with the ability to diagnose complex business problems, structure improvement roadmaps, lead stakeholders through change, and deliver measurable outcomes in service excellence, productivity, cost efficiency, and guest experience.

JobResponsibilities

Project PortfolioLeadership & Governance

  • Lead and manage the end-to-end delivery of strategic process improvement projects across operations and support functions, ensuring clear scope, timelines, ownership, risks, milestones, and measurable outcomes.

  • Establish strong project governance, including project charters, prioritization criteria, steering updates, implementation plans, benefits tracking, and post-implementation reviews.

  • Manage a balanced pipeline of improvement initiatives aligned with business priorities, the Service & Productivity Roadmap, and enterprise operational excellence goals.

Lean Six Sigma & Operational Excellence Expertise

  • Apply Lean Six Sigma, DMAIC, Kaizen, Value Stream Mapping, root-cause analysis, process redesign, and other operational excellence methodologies to solve complex business problems.

  • Coach project teams and business stakeholders on the practical application of structured problem-solving and process discipline, with formal training delivery playing a supporting role where required.

  • Build standard project tools, templates, governance routines, and measurement frameworks to strengthen the organization's improvement capability and sustain project outcomes.

Innovation & Technology Enablement

  • Actively identify and evaluate innovative ideas, technologies, and solutions that address business challenges, enhance service excellence, or improve productivity.

  • Coordinate site visits, technology assessments, and opportunities to explore emerging best practices.

Stakeholder Engagement & Change Leadership

  • Engage senior leaders, functional owners, and frontline teams to secure alignment, unblock decisions, and drive adoption of improvement initiatives.

  • Lead change management activities that support implementation readiness, stakeholder buy-in, communication, adoption, and sustainment of new ways of working.

Process ImprovementDelivery & Benefits Realization

  • Partner with business leaders to identify high-impact opportunities, define problem statements, quantify business cases, and prioritize projects based on value, feasibility, and strategic alignment.

  • Drive projects to conclusion by managing dependencies, resolving roadblocks, aligning stakeholders, and ensuring implementation discipline across cross-functional teams.

  • Track and validate project benefits, including productivity gains, cycle-time reduction, service quality improvements, cost avoidance, risk reduction, and enhanced guest or employee experience.

Insights, Evaluation & Continuous Refinement

  • Define project success measures, establish baseline and target performance indicators, and use data-driven insights to monitor progress and impact.

  • Develop dashboards, scorecards, and executive updates to provide visibility on project status, risks, benefits, and lessons learned.

Job Requirements

Education & Certification

  • Master's orbachelor's degree in Industrial Engineering, Operations Management, Business, Hospitality, Science, or a related discipline.

  • 8-10 years of experience in process improvement, operational excellence, project management, transformation, or operations leadership within a complex service-based environment.

  • Certified Lean Six Sigma Green Belt required; Black Belt certification strongly preferred.

  • Project management certification or proven equivalent experience in managing multiple cross-functional projects, governance forums, implementation plans, and benefits tracking.

  • Strong working knowledge of Lean Management, Six Sigma, DMAIC, Value Stream Mapping, Kaizen, root-cause analysis, process redesign, and change management methodologies.

  • Demonstrated ability to influence senior leaders, manage cross-functional stakeholders, and translate complex operational challenges into structured, measurable improvement plans.

Experience

  • Proven track record of leading end-to-end process improvement or transformation projects that deliver measurable business outcomes.

  • Experience managing project portfolios, project charters, timelines, risks, stakeholder communications, governance updates, and post-implementation reviews.

  • Strong analytical and problem-solving capability, with the ability to use data to diagnose root causes, quantify improvement opportunities, and validate benefits.

  • Excellent writing, presentation, and communication skills to prepare executive-ready updates, business cases, project reports, and stakeholder communications.

Competencies

  • Ability to think creatively and see opportunities in every situation to propose and identify solutions.

  • Self-starter who strives to add value to the team & company

  • Positive andpro-activeteam player who can manage different stakeholders to initiate and drive projects.

  • Thrivesunder pressure in a fast-paced and dynamic environment with tight deadlines.

  • Share our Company values of Passion, Creativity, Teamwork, Respect, and Integrity

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.