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Process Improvement Manager Jobs in Toronto, ON (NOW HIRING)

Purolator

Process Engineering Lead

Mississauga, ON · On-site

Lead and manage the exploration of process improvement strategies, documentation, data collection, defect management, and take-to-market activities within the first last mile * Work with the Process ...

New

Capital One

Manager, Process Management

Toronto, ON · Hybrid

CA$130K - CA$148K/yr

At least 5 years of experience working in process management, risk management, continuous improvement or project management roles. * At least 5 years of experience working in a cross-functional ...

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Senior Manager Cross Process Integration

Toronto, ON · On-site

CA$111K - CA$149K/yr

Senior Manager Cross Process Integration Position Type: Regular - Full-Time Grade: Grade 06 ... Drive cross-functional process improvement initiatives, translating enterprise direction into ...

CIBC

Sr. Manager, Process Engineering

Toronto, ON · Hybrid

You can use various strategies to influence others and build support for process improvement ... Task management - You have experience tracking project progress and guiding projects to successful ...

CIBC US

Sr. Manager, Process Engineering

Toronto, ON · Hybrid

You can use various strategies to influence others and build support for process improvement ... Task management - You have experience tracking project progress and guiding projects to successful ...

Samuel

Specialist, Continuous Improvement

Markham, ON · On-site

Collaborate with management to prioritize improvement efforts based on data, impact, and feasibility. 3. Behavioral and Process Analysis * Use pain point logs, cause-and-effect diagrams, 5 Whys, and ...

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Process Improvement Manager information

See Toronto, ON salary details

$46.3K

$91.8K

$156.5K

How much do process improvement manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for process improvement manager in Toronto, ON is $91,775.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,940.00 and $106,408.00 per year, depending on experience, location, and employer.

What is a process improvement manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

What does a process improvement manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What are the key skills and qualifications needed to thrive as a process improvement manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges process improvement managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

More about Process Improvement Manager jobs

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For Process Improvement Manager jobs in Toronto, ON, the most frequently searched job titles are:

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Cities near Toronto, ON with the most Process Improvement Manager job openings:

Process Improvement Manager jobs near you
Infographic showing various Process Improvement Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $91,775 per year, or $44.1 per hour.

Process Engineering Lead

Purolator

Mississauga, ON • On-site

Full-time

Posted 2 days ago

New

Job description

 It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

Reporting to the Manager Process Engineering – First & Last Mile, the Process Specialist II role is responsible for leading process and performance excellence programs within the First and Last Mile operations umbrella. 

Responsibilities
  • Lead and coordinate the evaluation of processes, systems, and technology impacting operations as per the approved business requirement
  • Develop routines and best practices to ensure quality and performance
  • Ensure processes comply with safety and quality standards
  • Meet with operations managers to assess existing processes. Document the voice of the customer and assess requirements for first and last mile
  • Lead and manage the exploration of process improvement strategies, documentation, data collection, defect management, and take-to-market activities within the first last mile
  • Work with the Process Manager – FLM to execute deliverables assigned to complete the project scope on time and within budget
  • Lead and conduct lessons learned exercises for continuous improvement of associated standardized processes
  • Provide the Process Manager with process documents and standard operating procedures
  • Communicate and update project status and activities to all stakeholders
  • Provide training and monitoring support to operations for system upgrades
Education
  • Degree in Industrial Engineering/BS degree in Engineering graduate considered an asset
Experience
  • Minimum of 4 years of relevant work experience in a high availability Transportation/Supply Chain/Network Logistics operation.
  • Experience within the Courier First and Last Mile considered an asset
  • Experience with transportation processes and standard operating procedures
  • Advanced technical skills
  • Analytical thinker
  • Strong leadership, project, and time management skills with the ability to prioritize multiple projects in an agile approach
  • Lean/Six Sigma training (Green Belt or above is preferred)
  • Problem solver and strategic thinker with a strong work ethic and ability to work independently in a fast-paced environment
  • Ability to work with a high degree of detail and accuracy constantly meeting deadlines
  • Strong written and oral communications skills. Bilingual (English/French) considered an asset
  • Knowledge in MS applications (i.e. Excel, Word, Outlook, PowerPoint, Project)
  • Experience with UAT and JIRA

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location:                    530 - Corporate  
Working Conditions: Office Environment; Warehouse Environment 

Reports to:   Manager National Deployment and Integration 

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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

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