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Process Improvement Manager Jobs in Norwalk, CT (NOW HIRING)

Oscar Health

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Lead, coach and develop a high-performing team of managers and their reports * Provide structure ...

Oscar Health

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Manage, develop and maintain relationships cross-functionally to drive multi department ...

Oscar Health

Director, Process Improvement

New York, NY · On-site

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Manage, develop and maintain relationships cross-functionally to drive multi department ...

Scismic

Sr. Continuous Improvement Manager

New York, NY · On-site

$103K - $138K/yr

Identifies and drives improvement to plant standards, such as visual management, standard work ... Analyze business processes and perform line studies to identify opportunities and drive ...

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Process Improvement Manager information

See Norwalk, CT salary details

$45.7K

$103.3K

$150.6K

How much do process improvement manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for process improvement manager in Norwalk, CT is $103,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,300.00 and $122,000.00 per year, depending on experience, location, and employer.

What is a process improvement manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

What does a process improvement manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What are the key skills and qualifications needed to thrive as a process improvement manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges process improvement managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

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What cities near Norwalk, CT are hiring for Process Improvement Manager jobs?

Cities near Norwalk, CT with the most Process Improvement Manager job openings:

Process Improvement Manager jobs near you
Infographic showing various Process Improvement Manager job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $103,318 per year, or $49.7 per hour.

Project Manager - HR Process Improvement

New York, NY • On-site

Neotecra
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Neotecraexternal

Full-time

Re-posted 2 days ago

Job description

Role Summary

The Program Management Office (PMO) is seeking an experienced Project Manager – HR Process Improvement consultant to support enterprise-wide HR and People initiatives. This role will assist the Senior Manager of Process Management in overseeing, managing, and executing multiple HR process improvement programs across Talent Acquisition, Organizational Design & Development, Performance Management, Compensation, Benefits, and HR Operations & Analytics.

The Project Manager will serve as a key driver of continuous improvement, leveraging Lean Six Sigma methodologies, process modeling, and data-driven analysis to optimize workflows, improve efficiency, and standardize HR processes across the organization. This role also supports the organization’s business architecture and serves as part of the Center of Excellence for business analysis and process improvement.

Key Responsibilities

  • Perform cost-benefit analysis and PMO reporting for process improvement projects across multiple agencies

  • Lead process improvement initiatives focused on productivity, quality, safety, and operational efficiency

  • Conduct root-cause analysis, value stream mapping, and statistical analysis to identify improvement opportunities

  • Facilitate process re-engineering workshops with internal stakeholders and subject matter experts (SMEs)

  • Develop, review, and maintain business process models, organizational charts, and workflow documentation

  • Build and maintain process maps, project plans, data collection plans, and analysis reports

  • Create, update, and audit Standard Operating Procedures (SOPs) and standardized work documentation

  • Establish benchmarks, KPIs, and performance metrics to track program progress and outcomes

  • Identify synergies, gaps, and opportunities for process standardization and optimization

  • Support business architecture initiatives, including defining HR capabilities, processes, controls, and KPIs

  • Lead and support Kaizen events, continuous improvement initiatives, and cross-functional improvement teams

Required Qualifications

  • Certified Lean Six Sigma Green Belt from an accredited institution (Black Belt preferred)

  • Minimum 7 years of experience in Business Process Modeling and Management

  • Advanced proficiency in MS Visio for process mapping (required)

  • Strong experience conducting root-cause analysis and value stream mapping

  • Proven ability to lead and deliver strategic and local process improvement projects

  • Strong project management, coordination, and multi-tasking skills

  • Excellent verbal, written, presentation, and stakeholder communication skills

  • Strong analytical, problem-solving, and decision-making abilities

  • Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment

Technical Skills

  • Microsoft Office (Word, Excel, PowerPoint, Visio, Access)

  • Microsoft SharePoint (2010 or higher)

  • Microsoft Project (2010 or higher)

  • BPMN-based process modeling standards

  • Experience creating SOPs and standardized documentation

  • Working knowledge of PeopleSoft HCM and Oracle HCM

  • Experience with cloud migrations (preferred)

Preferred Experience & Knowledge

  • General knowledge of public mass transit assets and operations

  • Expert knowledge of Lean methodologies, including waste elimination, 5S, flow, error proofing, and Total Productive Maintenance

  • Experience leading Kaizen or Continuous Improvement events

  • Strong leadership and team facilitation skills

  • Ability to interact effectively with stakeholders at all organizational levels and external agencies

Additional Requirements

  • Ability to prepare concise, insightful reports in a timely manner

  • Strong organizational and planning skills with high attention to detail

  • Comfortable operating in a high-pressure, fast-paced environment