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Process Implementation Manager Jobs in Kansas City, MO

As the primary point of contact during the onboarding process, you'll work closely with merchants ... The Merchant Implementation Specialist manages the onboarding process from start to finish. You'll ...

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Continuously improve implementation processes, including: * Evolving training materials for ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

Continuously improve implementation processes, including: * Evolving training materials for ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

Continuously improve implementation processes, including: * Evolving training materials for ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

Continuously improve implementation processes, including: * Evolving training materials for ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

Own each client implementation effort by providing project management, gathering of business rules ... Deliver any requirements requiring engineering or other teams to those teams, following the process ...

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Process Integrity Specialist Fike Corporation, a rapidly growing international manufacturer of ... Reviews changes for quality impact prior to implementation, and develop change management plans to ...

Payroll Implementation Specialist

Leawood, KS · On-site

$22.75 - $31.25/hr

This position will report to the Implementation Manager. These duties include performing routine ... Knowledge of payroll processing in QuickBooks Desktop, QuickBooks Online, Execupay and other ...

Implementation Specialist

Overland Park, KS · On-site +1

$60K - $70K/yr

... processes (internal and client), client relationship management and overall project management. The ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

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Process Implementation Manager information

See Kansas City, MO salary details

$38.1K

$101K

$163.9K

How much do process implementation manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for process implementation manager in Kansas City, MO is $101,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $118,100.00 per year, depending on experience, location, and employer.

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Kansas City, MO?

For Process Implementation Manager jobs in Kansas City, MO, the most frequently searched job titles are:

What job categories do people searching Process Implementation Manager jobs in Kansas City, MO look for?

The top searched job categories for Process Implementation Manager jobs in Kansas City, MO are:

What cities near Kansas City, MO are hiring for Process Implementation Manager jobs?

Cities near Kansas City, MO with the most Process Implementation Manager job openings:

Implementation Manager

Complete Staffing

Lenexa, KS

$28 - $34/hr

Full-time

Posted yesterday

New


Job description

Complete Staffing is partnering with a growing company in Lenexa, KS to identify a Merchant Implementation Specialist to join their team.

This role is ideal for someone who enjoys working directly with customers, coordinating multiple moving pieces, and making sure new clients have a smooth experience from application through their first successful transaction.


As the primary point of contact during the onboarding process, you'll work closely with merchants, sales partners, underwriting, operations, and deployment teams to keep implementations moving forward and ensure customers are set up for success.


The Merchant Implementation Specialist manages the onboarding process from start to finish. You'll validate application information, communicate timelines and expectations, coordinate internal teams, troubleshoot issues, and help merchants successfully begin processing.

This is a high-touch, customer-facing role that requires strong communication, organization, follow-through, and the ability to create urgency while maintaining a positive customer experience.


Key Responsibilities

  • Manage the merchant implementation process from application through the first successful deposit.
  • Conduct validation and planning calls with new merchants and confirm application information.
  • Serve as the primary point of contact for merchants, sales agents, partners, and internal teams throughout onboarding.
  • Set clear expectations regarding onboarding timelines, requirements, and next steps.
  • Maintain consistent outbound communication with merchants to keep implementations moving and address outstanding items.
  • Coordinate with underwriting, boarding, deployment, and other internal teams to ensure timely completion of each implementation.
  • Monitor merchant progress and identify potential delays or issues before they impact the onboarding timeline.
  • Help prioritize onboarding activities based on established merchant timelines and service-level expectations.
  • Troubleshoot onboarding, software, and equipment issues and coordinate appropriate resolutions.
  • Provide merchants with training on payment equipment and related processes.
  • Ensure required compliance standards and onboarding requirements are met.
  • Meet established service-level agreements (SLAs) and onboarding performance goals.
  • Provide feedback to leadership regarding recurring issues or opportunities to improve the onboarding experience.
  • Utilize AI and technology tools to improve efficiency and streamline the implementation process.
  • Complete additional duties and projects as assigned.


Requirements

  • 2+ years of experience in customer service, financial services, banking, payment processing, or a related field.
  • Exceptional interpersonal and relationship-building skills.
  • Excellent verbal and written communication skills.
  • A patient, empathetic, and customer-focused approach.
  • Strong organizational and time-management skills.
  • Excellent follow-through and attention to detail.
  • Ability to manage multiple customers, priorities, and deadlines simultaneously.
  • Comfortable working in a fast-paced environment where priorities can change quickly.
  • Strong troubleshooting and problem-solving skills.
  • Proficiency with Microsoft Office Suite and CRM systems.
  • Associate's or Bachelor's degree preferred.
  • Bilingual candidates may be eligible for additional compensation.