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Process Implementation Manager Jobs in Illinois (NOW HIRING)

Network Distribution

Implementation Lead

Schaumburg, IL · On-site

... process improvements to support efforts of increasing speed to revenue. WHAT YOU'LL DO: * Manage timely and accurate Corporate Account implementations including all onboarding tasks, with impacted ...

Network Distribution

Implementation Lead

Schaumburg, IL · On-site

... process improvements to support efforts of increasing speed to revenue. WHAT YOU'LL DO: * Manage timely and accurate Corporate Account implementations including all onboarding tasks, with impacted ...

Oscar Health

Implementations Manager

Wood Dale, IL · Remote

The Implementations Manager utilizes their project management expertise by leading and organizing ... Project Management Process * Effectively initiates, defines, and evaluates the customer project ...

CyrusOne

Implementations Manager

Wood Dale, IL · On-site

The Implementations Manager utilizes their project management expertise by leading and organizing ... Project Management Process * Effectively initiates, defines, and evaluates the customer project ...

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Process Implementation Manager information

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

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What job categories do people searching Process Implementation Manager jobs in Illinois look for? The top searched job categories for Process Implementation Manager jobs in Illinois are:
What cities in Illinois are hiring for Process Implementation Manager jobs? Cities in Illinois with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you
Implementations Manager

Implementations Manager

ampliFI Loyalty Solutions

Naperville, IL • On-site, Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Overview
The Implementations Manager is a member of the Client Services organization, which is comprised of the Sales, Client Delivery, Account Executive, and Relationship Management teams. The Implementations Manager is responsible for converting and implementing new clients onto the ampliFI Loyalty Solutions platform, managing implementation projects for existing clients, managing special projects, and leading configuration and launch tasks.
This individual acts as a Client Delivery implementations manager, escalation point and technical collaborator for the entire organization to ensure all are receiving the necessary information to complete projects accurately and on time. Responsible for coordinating and actively participating in meetings, communicating clearly, and creating and managing associated project plans while providing a high level of internal and external customer service.
Responsibilities
  • Manage complex client implementations and projects
  • Act as a Subject-Matter Expert (SME) on products and services
  • Document and improve the department's project delivery standards
  • Proactive and regular outreach with the Client Delivery Implementations Managers and Implementations Analyst teams
  • Obtain and share key insights with clients and internal teams
  • Collaborate with internal teams and resources to improve processes, documentation, and eliminate errors
Essential Skills and Experience
  • Bachelor’s degree or equivalent in relevant work experience
  • Minimum 3 years project management, preferably within payments
  • Minimum 2 years leading or managing corporate initiatives
  • Minimum 1 year card processing, issuing and/or loyalty/rewards
  • Practical application of Excel, Word, PowerPoint, Outlook, Gmail, Google Sheets, Google Docs
Preferred Skills and Experience
  • Experience in Financial services, card payments and / or issuing, or rewards and loyalty
  • Experience in Implementations and/or project management
  • Shown success in effectively driving and delivering projects
  • Familiarity with Jira and Confluence for project tracking and documentation
  • Experience with Salesforce or other CRM systems
  • Ability to represent technical delivery tasks to non-technical and\or business resources
Key Competencies and Attributes
  • Reliable execution and articulation in documentation, presentation, and proactive outreach.
  • Application of project management methodologies to oversee and coordinate multiple projects simultaneously.
  • Ability to manage shifting priorities, juggle numerous demands, and apply effective planning and scheduling skills in a fast-paced environment.
  • Strong capacity for critical thinking to analyze project requirements, anticipate potential roadblocks, and develop effective solutions.
  • Ability and desire to become subject-matter expert for company's products and services.
  • Strict adherence to detail and strong organizational skills
  • Highly collaborative partner capable of engaging and coordinating effectively with diverse teams
Travel
  • Occasional out-of-area and overnight travel may be expected
Work Arrangement
  • Based at ampliFI’s Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday-Thursday weekly.
  • National remote opportunities require residency in one of the following states AZ, CO, FL, GA, IL, IN, MA, MT, NC, NE, NH, NJ, NY, OH, PA, SC, TX, UT, VA, or WI.
Physical Requirements
This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required.
Other Duties
Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions
The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee’s placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $70,000 to $80,000.
About ampliFI
At ampliFI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged.
ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampliFI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do.
Benefits and Perks
  • Competitive pay plus 401(k) with employer match
  • Medical, dental, vision, and life insurance
  • Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options
  • Tuition Reimbursement
  • Paid time off, company holidays, and parental leave
  • Employee Assistance Program
  • Hybrid work environment with flexible hours
  • Onsite perks including gym access and snacks
  • Employee recognition programs celebrating milestones and achievements
  • Growth opportunities within a supportive, team-oriented environment
ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.

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