Account Executive, Business Development Location: Toronto, Ontario NCR VOYIX Corporation (NYSE: VYX ... This role focuses on managing and growing client relationships and client acquisition processes in ...
Account Executive, Business Development Location: Toronto, Ontario NCR VOYIX Corporation (NYSE: VYX ... This role focuses on managing and growing client relationships and client acquisition processes in ...
Account Executive, Business Development Location: Toronto, Ontario NCR VOYIX Corporation (NYSE: VYX ... This role focuses on managing and growing client relationships and client acquisition processes in ...
Account Executive, Business Development Location: Toronto, Ontario NCR VOYIX Corporation (NYSE: VYX ... This role focuses on managing and growing client relationships and client acquisition processes in ...
Account Executive, Business Development Location: Toronto, Ontario NCR VOYIX Corporation (NYSE: VYX ... This role focuses on managing and growing client relationships and client acquisition processes in ...
Account Executive, Business Development Location: Toronto, Ontario NCR VOYIX Corporation (NYSE: VYX ... This role focuses on managing and growing client relationships and client acquisition processes in ...
The National Account Executive is a strategic sales leader driving growth with our top 60 national ... Act as Subject Matter Expert (SME) support business process that support organization growth
The National Account Executive is a strategic sales leader driving growth with our top 60 national ... Act as Subject Matter Expert (SME) support business process that support organization growth
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Process Executive information
What does a process executive do?
What is a process executive?
What is the difference between Process Executive vs Customer Service Executive?
| Aspect | Process Executive | Customer Service Executive |
|---|---|---|
| Primary Role | Handling specific business processes, ensuring operational efficiency | Assisting customers, resolving inquiries, providing support |
| Required Skills | Process knowledge, attention to detail, communication skills | Communication skills, problem-solving, customer orientation |
| Work Environment | Back-office, process-driven settings | Call centers, client-facing environments |
| Common Industry Usage | BPO, finance, insurance | BPO, retail, telecom |
While both roles are common in BPO and related industries, Process Executives focus on managing specific operational processes, whereas Customer Service Executives primarily handle customer interactions and support. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.
What are the key skills and qualifications needed to thrive as a process executive?

Full-time
Re-posted 8 days ago
Job description
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.
Job title: Account Executive, Business Development
Location: Toronto, Ontario
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.
Position Summary:
- As an Account Executive and Business Development Manager you are expected to drive advanced business growth initiatives and foster strategic client relationships. This role focuses on managing and growing client relationships and client acquisition processes in the Toronto and East Canada enterprise and mid-market grocers, drug, mass merchant and department and specialty retailer space. By collaborating with sales and marketing, you will refine strategies to secure new business and expand our market presence. This senior role is ideal for seasoned professionals with significant experience in business development and leadership within the SaaS and Managed Services sector.
Key Areas of Responsibility:
- Manage existing relationships with strategic accounts and improve client engagement processes and drive growth.
- Build and manage relationships with strategic prospect accounts and improve client engagement processes towards new business and growth.
- Develop and implement advanced lead generation strategies for high-value clients.
- Collaborate with sales and marketing to enhance customer acquisition.
- Use data insights to inform strategic business decisions and opportunities.
- Oversee and mentor a support team to meet and exceed sales and business development goals.
Basic Qualifications:
- Bachelor's degree in Business, Marketing, or related field, or equivalent experience.
- Minimum of 7 years of experience in sales and business development.
- Strong leadership skills with a track record of driving business growth.
- Expert negotiation skills and experience managing large accounts.
Preferred Qualifications:
- Proven experience in the SaaS and technology industries.
- Extensive knowledge of retail Point of Sales ("POS") solutions and industry needs.
- Ability to develop and execute innovative growth strategies.
- Strong proficiency in using data analytics to guide strategy.
- Experience in global market engagement and expansion.
- Track record of exceeding performance and revenue targets.
- Demonstrated ability to lead successful cross-functional initiatives.
Experience:
- 7 years selling experience +
Skills:
- Effective Communication skills for interaction with internal and external stakeholders - written and oral.
- Time management and planning. The ability to align on a documented plan with a prospect is key to accelerating win outcomes.
- Consultative to bridge active listening to needs qualification, expansion and recommendation
- Challenger, Analytical, Persuasive
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
The Company has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical requirement, please contact Human Resources via e-mail at AODA.REQUESTS@NCRVOYIX.COM so that arrangements can be made for the appropriate accommodations to be in place.
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.comemail domain."