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Process Executive Jobs in Edmonton, AB (NOW HIRING)

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Process Executive information

See Edmonton, AB salary details

$2.3K

$4.8K

$9.7K

How much do process executive jobs pay per month?

As of Sep 7, 2026, the average monthly pay for process executive in Edmonton, AB is $4,783.08, according to ZipRecruiter salary data. Most workers in this role earn between $2,833.33 and $6,791.67 per month, depending on experience, location, and employer.

What is a process executive?

A Process Executive is a professional responsible for managing and executing specific business processes within an organization, often in industries like IT, BPO, or customer service. Their duties typically include handling data entry, processing transactions, ensuring compliance with company policies, and supporting workflow efficiency. Process Executives play a key role in maintaining quality standards and streamlining operations to achieve business objectives. They often interact with internal teams and sometimes with customers to resolve issues related to process execution.

What does a process executive do?

A Process Executive typically spends their day managing and executing specific business processes, such as data entry, transaction processing, or customer support, depending on the company's sector. They often work with standardized procedures and use various software platforms to ensure accuracy and efficiency. Collaboration with team members is common, particularly for resolving complex cases or escalating issues to supervisors. Process Executives may also coordinate with quality assurance or technical support teams to address process improvements or troubleshoot problems. This role requires strong communication skills and attention to detail within a structured, team-oriented environment.

What are the key skills and qualifications needed to thrive as a process executive?

To thrive as a Process Executive, you generally need strong analytical abilities, attention to detail, and a bachelor's degree in business, commerce, or a related field. Familiarity with office productivity software, CRM systems, and workflow management tools is typically required. Excellent communication, time management, and teamwork skills help Process Executives effectively coordinate with teams and clients. These capabilities ensure accurate, efficient process execution and contribute to streamlined business operations.

What is the difference between Process Executive vs Customer Service Executive?

AspectProcess ExecutiveCustomer Service Executive
Primary RoleHandling specific business processes, ensuring operational efficiencyAssisting customers, resolving inquiries, providing support
Required SkillsProcess knowledge, attention to detail, communication skillsCommunication skills, problem-solving, customer orientation
Work EnvironmentBack-office, process-driven settingsCall centers, client-facing environments
Common Industry UsageBPO, finance, insuranceBPO, retail, telecom

While both roles are common in BPO and related industries, Process Executives focus on managing specific operational processes, whereas Customer Service Executives primarily handle customer interactions and support. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process executive a good career?

A process executive role involves managing and optimizing business processes, often requiring strong communication, analytical skills, and familiarity with tools like ERP systems. It can offer stable employment, opportunities for advancement, and skill development in process management and operations. Whether it is a good career depends on individual interests and career goals in operations or business management.

What are the skills required for a process executive?

A process executive needs strong communication, problem-solving, and analytical skills to manage workflows efficiently. Proficiency in MS Office, attention to detail, and the ability to work under pressure are also important, along with a good understanding of the specific industry processes and standards. Certifications in process management or quality assurance can be advantageous.

What are the most commonly searched types of Process jobs in Edmonton, AB?

The most popular types of Process jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Process Executive jobs?

Cities near Edmonton, AB with the most Process Executive job openings:

Infographic showing various Process Executive job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,397 per year, or $27.6 per hour.

Remote Sales Executive - Outbound Focus

SP Data Digital

Edmonton, AB โ€ข Remote

CA$17.05/hr

Full-time

Medical, Dental, Vision

Re-posted 27 days ago


Key responsibilities

  • Make outbound calls to new or past customers to promote products and services.

  • Upsell and offer additional products and services that meet customer needs.

  • Build rapport with customers, understand their situation, and overcome objections.


Job description

We are SP Data Digital & we promote a great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo. We work hard and encourage innovation. We are the customer service source for our partners, and we provide support to some of the industry leaders in telecom, finance, technology, and security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.  If you have an inquiry about your application please feel free to email us at recruiting@spdatallc.com.

What WE offer YOU. 

  • Base wage $17.05 per hour in most Canadian provinces ($17.85 per hour in BC)
  • Commission: Uncapped bonus earning potential 
  • Full Time Hours - Monday-Friday 3:30 pm to 11:00 pm EST (please be mindful of your time zone)
    • Note: Possibility of some Saturday shifts
  • Fully Remote - Work from home from most provinces in Canada; we supply the necessary equipment 
  • Great Benefits: Health, Dental, and vision coverage - We’ve got you covered!
  • Growth Potential: We encourage our agents to pursue growth and seek higher-level positions.
  • Fully PAID training: Online training via Zoom in an engaging environment, with great support available.

Your typical day at work: 

As an Outbound Sales Associate, you will ensure customers receive the best value for all their products and services. Your responsibilities will include:

  • Make outbound calls, primarily to new or past customers.
  • Upsell and offer additional products and services that meet the customers’ needs. 
  • Stay informed about the latest packages available for Internet, mobile services, programming, and TV.
  • Understand the customer’s situation and recognize their needs.
  • Build rapport quickly while effectively overcoming objections. 
  • Maintain a high level of confidentiality 
  • Consistently meet or exceed various KPI targets.

You will be a great fit for this position if you have:

  • Experience working in a call center, specifically in a role focused on outbound sales.
  • A minimum of 6 months of sales experience 
  • The ability to quickly build rapport and overcome objections 
  • A strong desire to earn a higher income in a bonus-driven sales environment.
  • Strong computer skills, with the ability to multitask using a wide range of software applications and programs 
  • The ability to connect your computer directly to your modem using an Ethernet cable while working.

SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. 
We use artificial intelligence or automated tools to process Personal Data or make decisions, some of Our clients may choose to use third-party tools as part of their own decision-making processes. These tools may involve automated processing of Your Personal Data, such as for screening or scoring job applications.

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