POSITION SUMMARY: Help support the IT Operations team with network support requests and various projects.
*Bob Jones University students only*
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Audit and help standardize network racks throughout campus.
- Document and map wireless access point locations on campus.
- Monitor network and server performance using diagnostic tools.
- Maintain accurate records of changes and troubleshooting steps.
- Assist the network and system engineers.
- Other duties as assigned by manager
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Good analytical skills
- Good communication skills, written and oral
- Ability to work as an individual contributor and as a team player
- Willingness and aptitude to learn new skills, technologies, and processes
COMPUTER SKILLS:
- Microsoft Word, Excel
- Juniper network Switches
- Mist Wireless Access Points
- SolarWinds monitoring tools
Equal Opportunity Employer
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