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Process Director Jobs in Chicago, IL (NOW HIRING)

WeatherTech

Process Technician

Bolingbrook, IL · On-site

$30/hr

Process Technician WeatherTech Direct is seeking well-qualified Process Technicians to maintain injection molding manufacturing process equipment and ensure machinery operates safely and efficiently.

Magnetic Inspection Laboratory, Inc

Be Seen First

Process Engineer

Elk Grove Village, IL · On-site

$70K - $75K/yr

Provide direct support to customers when needed. Improve processes and team capabilities to drive annual reductions in cost of poor quality. * Drive innovation and process improvement to meet or ...

PTC

Process Engineer

Chicago, IL · On-site

$85K - $105K/yr

The Process Engineer works closely with production, quality, maintenance, and engineering teams to ... Number of Direct Reports : None Job Titles of Direct Reports: None Certificates, Licenses, and ...

PTC ALLIANCE LLC

Process Engineer

Bedford Park, IL · On-site

The Process Engineer works closely with production, quality, maintenance, and engineering teams to ... Number of Direct Reports : None Job Titles of Direct Reports: None Certificates, Licenses, and ...

Combined Metals

Process Engineer

Elgin, IL · On-site

Proven ability to work independently, be a self-starter, problem solver, and self-directed. * Knowledge of thermal processing, cold working, and processing of metals. * Proven ability to create and ...

Combined Metals of Chicago

Process Engineer

Elgin, IL · On-site

$70K - $80K/hr

Proven ability to work independently, be a self-starter, problem solver, and self-directed. * Knowledge of thermal processing, cold working, and processing of metals. * Proven ability to create and ...

Acara Solutions

Process Technician

Bolingbrook, IL · On-site

$50K - $65K/yr

Process Technician Location: Bolingbrook, IL & Dallas, TX Employment Type ... Direct Industry: Defense & Aerospace Compensation: $50k - $65k Shift: 1st Schedule: 9x80 About the ...

Sterling Engineering Inc.

Process Engineer

Chicago, IL

$85K - $100K/yr

Process Engineer Location : Chicago, IL 60639 Shift/Schedule : Monday-Friday | 1st Shift | On-Site ... Direct Hire Benefits: A comprehensive benefits package is offered, including medical, dental ...

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Process Director information

What does a process director do?

A Process Director is responsible for overseeing and optimizing an organization's business processes to improve efficiency, reduce costs, and ensure quality outcomes. They analyze existing workflows, implement best practices, and coordinate cross-functional teams to drive operational excellence. Process Directors also monitor key performance indicators, manage change initiatives, and ensure compliance with industry standards. Their ultimate goal is to align processes with the organization's strategic objectives and foster continuous improvement.

How does a process director typically collaborate with cross-functional teams to drive process improvements?

A Process Director frequently works alongside teams from operations, IT, finance, and human resources to analyze workflows and identify opportunities for efficiency gains. This collaboration involves leading workshops, facilitating discussions, and ensuring all stakeholders are aligned on process goals and metrics. Process Directors often act as change agents, helping departments adopt new procedures and technologies while managing resistance and fostering a culture of continuous improvement. Regular communication and reporting keep all teams informed and engaged throughout each project phase.

What are the key skills and qualifications needed to thrive as a process director, and why are they important?

To thrive as a Process Director, you need deep expertise in process improvement methodologies, project management, and strategic planning, often supported by a relevant degree and certifications like Lean Six Sigma or PMP. Familiarity with process mapping tools, workflow automation software, and data analytics platforms is typically required. Exceptional leadership, communication, and change management skills help drive cross-functional collaboration and organizational buy-in. These skills are essential for optimizing business processes, ensuring operational efficiency, and achieving long-term strategic goals.

What is the difference between Process Director vs Process Manager?

AspectProcess DirectorProcess Manager
ResponsibilitiesOversees multiple process improvement initiatives, sets strategic goals, and aligns processes with organizational objectives.Manages day-to-day process operations, implements process improvements, and monitors performance metrics.
Required CredentialsBachelor's degree; often certifications like Six Sigma or Lean; leadership experience.Bachelor's degree; certifications like Six Sigma or Lean; operational experience.
Work EnvironmentStrategic planning, cross-department collaboration, executive interactions.Operational settings, team management, process documentation.
Industry UsageCommon in manufacturing, healthcare, and large corporations.Widely used across industries for process oversight and improvement.

The Process Director focuses on strategic oversight and aligning processes with organizational goals, while the Process Manager handles daily operations and implements process improvements. Both roles require similar credentials and certifications, but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Process jobs in Chicago, IL? The most popular types of Process jobs in Chicago, IL are:
Process Director jobs near you
Infographic showing various Process Director job openings in Chicago, IL as of June 2026, with employment types broken down into 56% Full Time, 42% Part Time, and 2% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Director, Documentation & Financial Process Excellence

Hub Group

Oak Brook, IL • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 21 days ago

Hub Group rating

5.8

Company rating: 5.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

332nd of 361 rated logistics

Job description


The Director, Documentation & Financial Process Excellence provides strategic leadership for documentation management, invoice processing, and financial operations within Hub Group's Consolidation and Fulfillment Services (CFS) business. This role is responsible for driving operational excellence, process governance, and continuous improvement initiatives that enhance documentation compliance, optimize working capital performance, reduce revenue cycle delays, and improve customer satisfaction. Partnering closely with Operations, Billing, Finance, Collections, Customer Service, and Technology leaders, the Director develops scalable processes, performance standards, and automation strategies that improve efficiency, strengthen financial controls, mitigate operational risk, and support profitable growth across the CFS organization. The Director leads teams responsible for documentation and financial operations while fostering a culture of accountability, continuous improvement, and service excellence.
Essential Job Functions
Business Unit Leadership
  • Lead the documentation, invoice processing, and financial operations functions for the assigned business unit, ensuring alignment with business objectives and customer requirements.

  • Develop and execute business unit strategies to improve documentation compliance, financial performance, operational efficiency, and customer service and identify areas for improvement through process discipline, automation, and standard work.

  • Partner with Billing, Operations and Finance to identify risks, remove operational barriers, and drive performance improvements.

  • Serve as the primary escalation point for complex documentation, billing, payment, and operational issues impacting financial results.

Operational Performance & Continuous Improvement
  • Establish goals, metrics, and performance standards for documentation management, invoice processing, unbilled revenue reduction, and aging performance.

  • Monitor key performance indicators, identify trends, and implement corrective actions to achieve business unit targets.

  • Lead continuous improvement initiatives to streamline workflows, eliminate process inefficiencies, and improve service levels.

  • Champion process standardization and automation opportunities within the business unit to improve productivity and scalability.

  • Ensure recommended process improvements are implemented and sustained.

Financial Management & Working Capital Improvement
  • Provide oversight of documentation-related financial metrics, including unbilled shipments, aging inventories, payment cycle performance, and backlog management.

  • Partner with Collections, Operations, and Finance teams to improve cash flow, reduce revenue delays, and resolve documentation-related payment issues.

  • Analyze documentation and payable trends and provide recommendations to business unit leadership to improve operational and financial performance.

  • Support business unit initiatives related to DPO, working capital optimization, and expense management.

Cross-Functional Partnership
  • Build strong relationships with Operations, Dispatch, Maintenance, Finance, Customer Service, Collections, and Information Technology teams.

  • Collaborate with internal stakeholders to ensure documentation and payment processes support operational objectives while maintaining appropriate controls.

  • Work closely with operational leaders to eliminate shipment documentation issues that impact customer billing and carrier payments.

  • Represent the function during customer discussions, audits, business reviews, and operational planning activities when necessary.

Team Leadership & Talent Development
  • Lead and develop managers, supervisors, and team members responsible for documentation and financial operations activities.

  • Create a culture of accountability, urgency, continuous improvement, and customer focus.

  • Develop talent through coaching, succession planning, cross-training, and performance management.

  • Ensure organizational structure, staffing levels, and skill sets support current and future business needs.

Additional Responsibilities
  • Prepare and present performance metrics, business reviews, and improvement plans to business unit leadership.

  • Support acquisitions, new customer implementations, and operational growth initiatives as required.

  • Duties, responsibilities and activities may be assigned or changed from time to time.

Minimum Qualifications
  • Bachelor's degree in Business, Accounting, Finance, Supply Chain, Logistics, or related field required.

  • 8+ years of experience in financial operations, documentation management, transportation operations, shared services, accounts payable, accounts receivable, or related functions.

  • 5+ years of progressive leadership experience managing managers, supervisors, or large functional teams.

  • Strong knowledge of process improvement, financial controls, operational metrics, and business performance management.

  • Experience leading cross-functional projects and driving operational change initiatives.

  • Advanced Microsoft Excel and reporting capabilities, including large data analysis and performance reporting.

  • Strong business acumen with the ability to translate operational challenges into actionable solutions.

  • Excellent communication, stakeholder management, and leadership skills.

  • Transportation, logistics, or supply chain experience preferred.

  • Ability to travel periodically as business needs require.

Salary: Up to $117,000/year base salary + Bonus and Equity Eligibility
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays

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