Process Development Associate Jobs in Brockton, MA

CommonWealth Purchasing Group (CPG) is a leading group purchasing organization that helps community health centers and nonprofit organizations save on essential supplies and services. By leveraging the joint purchasing power of its members, CPG negotiates significant discounts with top-tier vendors, ensuring cost savings and operational efficiency. With a commitment to supporting mission-driven organizations, CPG empowers its members to focus more resources on delivering high-quality care to the communities they serve. CPG is a for-profit LLC subsidiary of the Massachusetts League of Community Health Centers and was founded in 1998. The Massachusetts League of Community Health Centers (League) was founded in 1972 as one of the country's first state Primary Care Associations (PCAs). Established under the same federal authorizing legislation as the health center program (Section 330 of the Public Health Service Act), PCAs are organized around a set of core functions and competencies that provide a framework for support and assistance to health centers and the communities they serve.The League is a non-profit 501(c)(3) organization registered as a public charity with the Commonwealth's Secretary of State. It maintains a professional staff at its headquarters in Boston and its training center in Worcester.Position SummaryThe Business Development Associate provides support to the CommonWealth Purchasing Group (CPG) Member Resource Consultants focused on expanding the CPG program through new member outreach and acquisition. This position works closely with the MRC's and Marketing Manager to generate leads and future business opportunities. Essential Functions:Work closely with new customers to set meetings for MRCs, and other members of the CPG Team.Support MRCs with daily sales activity including but not limited to:General sales follow-upSalesforce data collection and inputMeet sales objectives in coordination with the CPG strategic business plan.Provide monthly updates of success compared to sales objectives.Develop relationships with new customers via meetings, telephone calls and emails.Work with the Senior VP, VP, Director of Operations, and MRCs to ensure the highest levels of customer satisfaction amongst CPG's members.Track and process health center enrollment and help new members transition into initial contractsWork closely with the Marketing Manager and CPG vendors to develop a marketing plan and create high quality co-branded marketing materials.Generate business leads and support CPG team of Member Resource Consultants (MRCs) with up-to-date and aligned marketing materials.Work closely with the Senior VP, VP, Director of Operations, and MRCs to identify market and target new customers.Monitor the CPG Live-Chat line and the main company phone line. Provide initial response to all inquiries and share with the appropriate member of the CPG for complete follow-up.Gain a clear understanding of nonprofit and Community Health Centers' businesses and requirements.Assess progress and impact of consulting training with quarterly meetings and updates.Complete other duties as assigned, includingAny additional duties not listed on this documentCompetencies/SkillsCommitted to the League mission of promoting population health, social justice and diversity, equity, inclusion and belonging (DEIB)Excellent interpersonal, relationship-building, and communication skills, including strong written, verbal, and presentation abilities.Ability to work independently and collaboratively while managing multiple priorities in a fast-paced environment.Strong organizational skills with exceptional attention to detail and professionalism.Demonstrated ability to influence, negotiate, and effectively engage with stakeholders at all levels.Proven ability to meet performance goals and manage competing priorities.Knowledge of healthcare and nonprofit organizations, particularly community health centers, preferred.Proficiency with Microsoft Office applications and standard office technology.Ability to analyze, interpret, and communicate complex information and develop effective solutions.Fluency in both English and Spanish is a plus but not required.Education/ExperienceBachelor's Arts or Business degreeIn-depth knowledge of current business practices and a general knowledge of healthcare organizations1+ years of successful sales and/or customer service experience1+ years of experience with a CRM (preferably Salesforce)What We OfferCPG offers a comprehensive and competitive benefits package, including:Salary range: between $40,000 to 65,000 annuallyEligibility to participate in CPG's commission compensation programHybrid work schedule: 2 days in-office and 3 days remoteMedical, dental, and employer-funded HRA coverageEmployer-paid life, short-term, and long-term disability insuranceOptional supplemental life insuranceFlexible Spending Accounts (FSA)403(b) retirement savings plan with potential employer contributionTransit reimbursement programGenerous paid time off, paid holidays, sick leave, and additional leave benefitsBenefits eligibility and coverage may vary based on employment status and plan provisions. The Massachusetts League of Community Health Centers is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Massachusetts, including populations most impacted by health inequities. It is the policy of the Massachusetts League of Community Health Centers to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non-merit based factor in accordance with all applicable laws, directives and regulations of federal, state and city entities
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